Symptoms

In the Microsoft Forefront Threat Management Gateway 2010 (TMG) environment, the TMG Firewall service (wspsrv.exe) may crash when the DiffServ Filter is enabled. When this occurs, you notice the following event in the System log:

Resolution

To resolve this issue, install the software update that is described in the following Microsoft Knowledge Base article:

2517957 Software Update 1 Rollup 4 for Forefront Threat Management Gateway (TMG) 2010 Service Pack 1

Workaround

To work around this issue, you have to disable the DiffServ Filter at the array level.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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