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Symptoms

Consider the following scenario:

  • You use Microsoft Visual Studio Team System Web Access 2010 to connect to a Microsoft Visual Studio Team Foundation Server 2010 (TFS 2010) server.

  • You use the MSF for CMMI Process Improvement process template to create a team project.

  • You create a work item that is based on a customized work item type, and then you click¬†Save or Save & Close to save the work item.

In this scenario, you receive the following error message:

The value for field 'field' must be the same as the original value.

Additionally, the value in the ID field of the newly created work item is 0.

Cause

This issue occurs because the customized field values of the created work item are overwritten by the default field values. This behavior conflicts with work item rules, and that causes the issue that is described in the "Symptoms" section.

Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Visual Studio Team Foundation Server 2010 Service Pack 1 (SP1) installed.

Restart requirement

You must restart the computer after you apply this hotfix if the affected files are being used. We recommend that you close all Microsoft Visual Studio 2010-related components before you install the hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Microsoft.teamfoundation.webaccess.controls.dll

10.0.40219.376

619,352

23-Jan-2012

14:07

x86

Microsoft.teamfoundation.webaccess.server.dll

10.0.40219.376

488,272

23-Jan-2012

14:07

x86

Microsoft.teamfoundation.webaccess.workitemtracking.dll

10.0.40219.376

386,408

23-Jan-2012

14:07

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For more information about Microsoft Solutions Framework (MSF), visit the following TechNet website:

Information about Microsoft Solutions Framework (MSF)

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