Symptoms

When you try to add a user or Windows group to the Application Users group for an affiliate application in the Enterprise Single Sign-On (ENTSSO) service, you may experience one or more of the following symptoms:

  • The Add button is not available in the SSO Administration snap-in.

  • When you use the Ssomanage.exe command prompt utility, you receive an error message that resembles the following:

    ERROR: 0x80070057: The parameter is incorrect.

Note ENTSSO is included with the products that are listed in the "Applies to" section.

Cause

This issue may occur if one or more of the following conditions are true:

  • The number of accounts in an ENTSSO group would exceed 100 if you were to successfully add the user or group.

  • The cumulative number of characters in account names would exceed 1024 if you were to successfully add the user or group.

Resolution

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Enterprise Single Sign-On V4, x86

File name

File version

File size

Date

Time

Platform

Entsso.exe

6.0.305.2

63,312

28-Jan-2011

21:17

x86

Importexport.dll

6.0.305.2

51,544

28-Jan-2011

21:17

x86

Infocache.dll

6.0.305.2

125,272

28-Jan-2011

21:17

x86

Microsoft.enterprisesinglesignon.ui2.dll

6.0.305.2

2,140,040

28-Jan-2011

21:17

x86

Ssoadmin.dll

6.0.305.2

90,960

28-Jan-2011

21:17

x86

Ssoadminserver.dll

6.0.305.2

116,576

28-Jan-2011

21:17

x86

Ssoclient.exe

6.0.305.2

54,616

28-Jan-2011

21:17

x86

Ssoconfig.exe

6.0.305.2

80,216

28-Jan-2011

21:17

x86

Ssoconfigom.dll

6.0.305.2

115,032

28-Jan-2011

21:17

x86

Ssoconfigstore.dll

6.0.305.2

77,664

28-Jan-2011

21:17

x86

Ssocsserver.dll

6.0.305.2

68,952

28-Jan-2011

21:17

x86

Ssocstx.dll

6.0.305.2

54,096

28-Jan-2011

21:17

x86

Ssolookup.dll

6.0.305.2

94,040

28-Jan-2011

21:17

x86

Ssolookupserver.dll

6.0.305.2

121,184

28-Jan-2011

21:17

x86

Ssomanage.exe

6.0.305.2

93,016

28-Jan-2011

21:17

x86

Ssomapper.dll

6.0.305.2

101,208

28-Jan-2011

21:17

x86

Ssomappingserver.dll

6.0.305.2

94,560

28-Jan-2011

21:17

x86

Ssops.exe

6.0.305.2

81,744

28-Jan-2011

21:17

x86

Ssopsadmin.dll

6.0.305.2

82,264

28-Jan-2011

21:17

x86

Ssopshelper.dll

6.0.305.2

85,848

28-Jan-2011

21:17

x86

Ssopsserver.dll

6.0.305.2

175,448

28-Jan-2011

21:17

x86

Ssoservercfg.dll

6.0.305.2

165,720

28-Jan-2011

21:17

x86

Ssosql.dll

6.0.305.2

67,408

28-Jan-2011

21:17

x86

Ssoss.dll

6.0.305.2

104,784

28-Jan-2011

21:17

x86

Ssox7.sql

Not Applicable

3,457

01-Feb-2011

03:13

Not Applicable

Enterprise Single Sign-On V4, x64

File name

File version

File size

Date

Time

Platform

Entsso.exe

6.0.305.2

63,312

28-Jan-2011

21:17

x86

Importexport.dll

6.0.305.2

51,544

28-Jan-2011

21:17

x86

Infocache.dll

6.0.305.2

125,272

28-Jan-2011

21:17

x86

Microsoft.enterprisesinglesignon.ui2.dll

6.0.305.2

2,140,040

28-Jan-2011

21:17

x86

Ssoadmin.dll

6.0.305.2

90,960

28-Jan-2011

21:17

x86

Ssoadminserver.dll

6.0.305.2

116,576

28-Jan-2011

21:17

x86

Ssoclient.exe

6.0.305.2

54,616

28-Jan-2011

21:17

x86

Ssoconfig.exe

6.0.305.2

80,216

28-Jan-2011

21:17

x86

Ssoconfigom.dll

6.0.305.2

115,032

28-Jan-2011

21:17

x86

Ssoconfigstore.dll

6.0.305.2

77,664

28-Jan-2011

21:17

x86

Ssocsserver.dll

6.0.305.2

68,952

28-Jan-2011

21:17

x86

Ssocstx.dll

6.0.305.2

54,096

28-Jan-2011

21:17

x86

Ssolookup.dll

6.0.305.2

94,040

28-Jan-2011

21:17

x86

Ssolookupserver.dll

6.0.305.2

121,184

28-Jan-2011

21:17

x86

Ssomanage.exe

6.0.305.2

93,016

28-Jan-2011

21:17

x86

Ssomapper.dll

6.0.305.2

101,208

28-Jan-2011

21:17

x86

Ssomappingserver.dll

6.0.305.2

94,560

28-Jan-2011

21:17

x86

Ssops.exe

6.0.305.2

81,744

28-Jan-2011

21:17

x86

Ssopsadmin.dll

6.0.305.2

82,264

28-Jan-2011

21:17

x86

Ssopshelper.dll

6.0.305.2

85,848

28-Jan-2011

21:17

x86

Ssopsserver.dll

6.0.305.2

175,448

28-Jan-2011

21:17

x86

Ssoservercfg.dll

6.0.305.2

165,720

28-Jan-2011

21:17

x86

Ssosql.dll

6.0.305.2

67,408

28-Jan-2011

21:17

x86

Ssoss.dll

6.0.305.2

104,784

28-Jan-2011

21:17

x86

Ssox7.sql

Not Applicable

3,457

01-Feb-2011

03:13

Not Applicable

Entsso.exe

6.0.305.2

95,056

28-Jan-2011

21:16

x64

Importexport.dll

6.0.305.2

73,048

28-Jan-2011

21:16

x64

Infocache.dll

6.0.305.2

205,144

28-Jan-2011

21:16

x64

Microsoft.enterprisesinglesignon.ui2.dll

6.0.305.2

2,140,040

28-Jan-2011

21:17

x86

Ssoadmin.dll

6.0.305.2

122,192

28-Jan-2011

21:16

x64

Ssoadminserver.dll

6.0.305.2

192,864

28-Jan-2011

21:16

x64

Ssoclient.exe

6.0.305.2

82,264

28-Jan-2011

21:16

x64

Ssoconfig.exe

6.0.305.2

130,904

28-Jan-2011

21:16

x64

Ssoconfigom.dll

6.0.305.2

169,816

28-Jan-2011

21:16

x64

Ssoconfigstore.dll

6.0.305.2

103,776

28-Jan-2011

21:16

x64

Ssocsserver.dll

6.0.305.2

96,600

28-Jan-2011

21:16

x64

Ssocstx.dll

6.0.305.2

66,384

28-Jan-2011

21:17

x64

Ssolookup.dll

6.0.305.2

137,048

28-Jan-2011

21:16

x64

Ssolookupserver.dll

6.0.305.2

188,256

28-Jan-2011

21:16

x64

Ssomanage.exe

6.0.305.2

154,968

28-Jan-2011

21:16

x64

Ssomapper.dll

6.0.305.2

140,632

28-Jan-2011

21:16

x64

Ssomappingserver.dll

6.0.305.2

146,784

28-Jan-2011

21:16

x64

Ssops.exe

6.0.305.2

133,968

28-Jan-2011

21:16

x64

Ssopsadmin.dll

6.0.305.2

107,864

28-Jan-2011

21:16

x64

Ssopshelper.dll

6.0.305.2

113,496

28-Jan-2011

21:16

x64

Ssopsserver.dll

6.0.305.2

292,184

28-Jan-2011

21:16

x64

Ssoservercfg.dll

6.0.305.2

165,720

28-Jan-2011

21:16

x86

Ssosql.dll

6.0.305.2

67,408

28-Jan-2011

21:16

x86

Ssoss.dll

6.0.305.2

165,712

28-Jan-2011

21:16

x64



Enterprise Single Sign-On V4.5, x86

File name

File version

File size

Date

Time

Platform

Entsso.exe

6.0.4710.2

80,536

30-Jul-2013

18:54

x86

Importexport.dll

6.0.4710.2

68,256

30-Jul-2013

18:54

x86

Infocache.dll

6.0.4710.2

137,880

30-Jul-2013

18:54

x86

Microsoft.enterprisesinglesignon.managementagent.dll

6.0.4710.2

68,336

30-Jul-2013

18:55

x86

Microsoft.enterprisesinglesignon.ui2.dll

6.0.4710.2

846,544

30-Jul-2013

18:54

x86

Ssoadmin.dll

6.0.4710.2

101,016

30-Jul-2013

18:54

x86

Ssoadminserver.dll

6.0.4710.2

129,704

30-Jul-2013

18:54

x86

Ssoclient.exe

6.0.4710.2

72,344

30-Jul-2013

18:54

x86

Ssoconfig.exe

6.0.4710.2

101,016

30-Jul-2013

18:54

x86

Ssoconfigom.dll

6.0.4710.2

129,696

30-Jul-2013

18:54

x86

Ssoconfigstore.dll

6.0.4710.2

92,840

30-Jul-2013

18:54

x86

Ssocsserver.dll

6.0.4710.2

80,544

30-Jul-2013

18:54

x86

Ssocstx.dll

6.0.4710.2

68,248

30-Jul-2013

18:54

x86

Ssolookup.dll

6.0.4710.2

105,112

30-Jul-2013

18:54

x86

Ssolookupserver.dll

6.0.4710.2

133,800

30-Jul-2013

18:54

x86

Ssomanage.exe

6.0.4710.2

113,304

30-Jul-2013

18:54

x86

Ssomapper.dll

6.0.4710.2

117,400

30-Jul-2013

18:54

x86

Ssomappingserver.dll

6.0.4710.2

109,224

30-Jul-2013

18:54

x86

Ssomessage.dll

6.0.4710.2

133,792

30-Jul-2013

18:54

x86

Ssops.exe

6.0.4710.2

101,008

30-Jul-2013

18:54

x86

Ssopsadmin.dll

6.0.4710.2

96,928

30-Jul-2013

18:54

x86

Ssopshelper.dll

6.0.4710.2

101,024

30-Jul-2013

18:54

x86

Ssopsserver.dll

6.0.4710.2

191,136

30-Jul-2013

18:54

x86

Ssoservercfg.dll

6.0.4710.2

182,944

30-Jul-2013

18:54

x86

Ssosql.dll

6.0.4710.2

68,248

30-Jul-2013

18:54

x86

Ssoss.dll

6.0.4710.2

117,392

30-Jul-2013

18:54

x86

Ssox6.sql

Not Applicable

22,657

18-Jul-2013

01:44

Not Applicable

Ssox7.sql

Not Applicable

3,995

18-Jul-2013

01:44

Not Applicable

Enterprise Single Sign-On V4.5, x64

File name

File version

File size

Date

Time

Platform

Entsso.exe

6.0.4710.2

80,536

30-Jul-2013

18:59

x86

Importexport.dll

6.0.4710.2

68,256

30-Jul-2013

18:59

x86

Infocache.dll

6.0.4710.2

137,880

30-Jul-2013

18:59

x86

Microsoft.enterprisesinglesignon.managementagent.dll

6.0.4710.2

68,336

30-Jul-2013

18:59

x86

Microsoft.enterprisesinglesignon.ui2.dll

6.0.4710.2

846,544

30-Jul-2013

18:59

x86

Ssoadmin.dll

6.0.4710.2

101,016

30-Jul-2013

18:59

x86

Ssoadminserver.dll

6.0.4710.2

129,704

30-Jul-2013

18:59

x86

Ssoclient.exe

6.0.4710.2

72,344

30-Jul-2013

18:59

x86

Ssoconfig.exe

6.0.4710.2

101,016

30-Jul-2013

18:59

x86

Ssoconfigom.dll

6.0.4710.2

129,696

30-Jul-2013

18:59

x86

Ssoconfigstore.dll

6.0.4710.2

92,840

30-Jul-2013

18:59

x86

Ssocsserver.dll

6.0.4710.2

80,544

30-Jul-2013

18:59

x86

Ssocstx.dll

6.0.4710.2

68,248

30-Jul-2013

18:59

x86

Ssolookup.dll

6.0.4710.2

105,112

30-Jul-2013

18:59

x86

Ssolookupserver.dll

6.0.4710.2

133,800

30-Jul-2013

18:59

x86

Ssomanage.exe

6.0.4710.2

113,304

30-Jul-2013

18:59

x86

Ssomapper.dll

6.0.4710.2

117,400

30-Jul-2013

18:59

x86

Ssomappingserver.dll

6.0.4710.2

109,224

30-Jul-2013

18:59

x86

Ssomessage.dll

6.0.4710.2

133,792

30-Jul-2013

18:59

x86

Ssops.exe

6.0.4710.2

101,008

30-Jul-2013

18:59

x86

Ssopsadmin.dll

6.0.4710.2

96,928

30-Jul-2013

18:59

x86

Ssopshelper.dll

6.0.4710.2

101,024

30-Jul-2013

18:59

x86

Ssopsserver.dll

6.0.4710.2

191,136

30-Jul-2013

18:59

x86

Ssoservercfg.dll

6.0.4710.2

182,944

30-Jul-2013

18:59

x86

Ssosql.dll

6.0.4710.2

68,248

30-Jul-2013

18:59

x86

Ssoss.dll

6.0.4710.2

117,392

30-Jul-2013

18:59

x86

Ssox6.sql

Not Applicable

22,657

18-Jul-2013

01:44

Not Applicable

Ssox7.sql

Not Applicable

3,995

18-Jul-2013

01:44

Not Applicable

Entsso.exe

6.0.4710.2

94,360

30-Jul-2013

18:59

x64

Importexport.dll

6.0.4710.2

74,400

30-Jul-2013

18:59

x64

Infocache.dll

6.0.4710.2

199,832

30-Jul-2013

18:59

x64

Microsoft.enterprisesinglesignon.managementagent.dll

6.0.4710.2

68,336

30-Jul-2013

18:59

x86

Microsoft.enterprisesinglesignon.ui2.dll

6.0.4710.2

846,544

30-Jul-2013

18:59

x86

Ssoadmin.dll

6.0.4710.2

118,936

30-Jul-2013

18:59

x64

Ssoadminserver.dll

6.0.4710.2

187,048

30-Jul-2013

18:59

x64

Ssoclient.exe

6.0.4710.2

82,584

30-Jul-2013

18:59

x64

Ssoconfig.exe

6.0.4710.2

130,200

30-Jul-2013

18:59

x64

Ssoconfigom.dll

6.0.4710.2

167,584

30-Jul-2013

18:59

x64

Ssoconfigstore.dll

6.0.4710.2

101,544

30-Jul-2013

18:59

x64

Ssocsserver.dll

6.0.4710.2

94,368

30-Jul-2013

18:59

x64

Ssocstx.dll

6.0.4710.2

63,640

30-Jul-2013

18:59

x64

Ssolookup.dll

6.0.4710.2

134,296

30-Jul-2013

18:59

x64

Ssolookupserver.dll

6.0.4710.2

183,464

30-Jul-2013

18:59

x64

Ssomanage.exe

6.0.4710.2

153,240

30-Jul-2013

18:59

x64

Ssomapper.dll

6.0.4710.2

138,904

30-Jul-2013

18:59

x64

Ssomappingserver.dll

6.0.4710.2

143,528

30-Jul-2013

18:59

x64

Ssomessage.dll

6.0.4710.2

126,112

30-Jul-2013

18:59

x64

Ssops.exe

6.0.4710.2

133,264

30-Jul-2013

18:59

x64

Ssopsadmin.dll

6.0.4710.2

106,144

30-Jul-2013

18:59

x64

Ssopshelper.dll

6.0.4710.2

110,752

30-Jul-2013

18:59

x64

Ssopsserver.dll

6.0.4710.2

269,472

30-Jul-2013

18:59

x64

Ssosql.dll

6.0.4710.2

68,248

30-Jul-2013

18:59

x86

Ssoss.dll

6.0.4710.2

161,936

30-Jul-2013

18:59

x64

Ssox6.sql

Not Applicable

22,657

18-Jul-2013

01:44

Not Applicable

Ssox7.sql

Not Applicable

3,995

18-Jul-2013

01:44

Not Applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

After you apply the hotfix that is described in this article, the Application Users group that is used by affiliate applications can contain more than 100 accounts. Additionally, the cumulative number of characters in account names can exceed 1024.

Note The Application Administrators group is not changed when you install this hotfix. Therefore, the limitations that are described in the "Cause" section still apply to the Application Administrators group after you apply the hotfix.

This hotfix includes an SQL script that is named Ssox7.eql. The Ssox7.sql script alters the SSODB database by changing the al_user_group_name column in the SSOX_ApplicationInfo table. After you apply this hotfix, the al_user_group_name has the nvarchar (MAX) data type instead of nvarchar(1024).

Important The SQL script that is used by the ENTSSO administration and configuration tools to update the SSODB database is not updated when you apply this hotfix. Therefore, you must reapply this hotfix or run the Ssox7.sql script if you use the ENTSSO administration and configuration tools to change the configuration to use a new SSODB database.


References

For more information about ENTSSO and affiliate applications, visit the following Microsoft MSDN website:


http://msdn.microsoft.com/en-us/library/aa754070(v=bts.10).aspx

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