FIX: You receive one or more error messages when you use a local account to install Microsoft Visual Studio 2008 TFS or when you try to add a local account to Visual Studio 2008 TFS

Symptom 1

When you install Visual Studio 2008 Team Foundation Server by using a local account, you receive an "Error 28002" error message in the installation log. Additionally, TF213000 error messages that resemble the following messages appear in the application event log:

Error message 1

Error message 2

Symptom 2

When you try to add a local account to Visual Studio 2008 Team Foundation Server, you receive one or more of the following error messages:

Error message 1

Error message 2

Error message 3

Cause 1

This problem occurs because the installation cannot retrieve the identity of a local account.

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.