GPP is not applied after computer meets the Item-level targeting settings in Windows 8.1 and Windows Server 2012 R2

Symptoms

Consider the following scenario:

• You create a GPP item.

• On the Common tab in the Properties page, you select Apply once and do not reapply.

• You select Item-level targeting>Targeting, and then configure settings for the targeting item.

• The GPP object runs on a client computer that does not meet the conditions configured in Item-level targeting.

• A user makes a change on the client computer and makes it to meet the conditions configured in Item-level targeting.

In this scenario, the GPP item isn't applied.

Cause

This issue occurs because the computer considers the GPP item as applied even when the conditions in Item Level Targeting isn't met. As a result, an ApplyOnce registry value is set for the registry key of the GPP item. Therefore, the GPP item isn't reapplied.

Hotfix information

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.