This article applies to Microsoft Dynamics AX for all regions.

Symptoms

Company information was not being retrieved as Dirpartytable is being restricted when XDS policy is turned on.

Resolution

Turning off the XDS policy to obtain the company information and then turning it back on.

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/support/Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.


Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2012 or Microsoft Dynamics AX 2012 R2 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


File name

File version

File size

Date

Time

Platform

Aximpactanalysis.exe

Not Applicable

60,280

09-Apr-2013

11:55

x86

Axupdate.exe

Not Applicable

60,264

09-Apr-2013

11:55

x86

Licensetermsar.rtf

Not Applicable

2,170

09-Apr-2013

11:55

Not Applicable

Licensetermscs.rtf

Not Applicable

91,099

09-Apr-2013

11:55

Not Applicable

Licensetermsda.rtf

Not Applicable

101,043

09-Apr-2013

11:55

Not Applicable

Licensetermsde.rtf

Not Applicable

116,496

09-Apr-2013

11:55

Not Applicable

Licensetermsen.rtf

Not Applicable

110,067

09-Apr-2013

11:55

Not Applicable

Licensetermses.rtf

Not Applicable

96,850

09-Apr-2013

11:55

Not Applicable

Licensetermset.rtf

Not Applicable

102,778

09-Apr-2013

11:55

Not Applicable

Licensetermsfi.rtf

Not Applicable

105,989

09-Apr-2013

11:55

Not Applicable

Licensetermsfr.rtf

Not Applicable

129,869

09-Apr-2013

11:55

Not Applicable

Licensetermshe-il.rtf

Not Applicable

43,376

09-Apr-2013

11:55

Not Applicable

Licensetermshu.rtf

Not Applicable

92,863

09-Apr-2013

11:55

Not Applicable

Licensetermsis.rtf

Not Applicable

36,275

09-Apr-2013

11:55

Not Applicable

Licensetermsit.rtf

Not Applicable

114,947

09-Apr-2013

11:55

Not Applicable

Licensetermsja.rtf

Not Applicable

105,778

09-Apr-2013

11:55

Not Applicable

Licensetermslt.rtf

Not Applicable

122,400

09-Apr-2013

11:55

Not Applicable

Licensetermslv.rtf

Not Applicable

105,289

09-Apr-2013

11:55

Not Applicable

Licensetermsnb-no.rtf

Not Applicable

115,558

09-Apr-2013

11:55

Not Applicable

Licensetermsnl.rtf

Not Applicable

109,756

09-Apr-2013

11:55

Not Applicable

Licensetermspt-br.rtf

Not Applicable

101,382

09-Apr-2013

11:55

Not Applicable

Licensetermsru.rtf

Not Applicable

148,307

09-Apr-2013

11:55

Not Applicable

Licensetermssv.rtf

Not Applicable

115,138

09-Apr-2013

11:55

Not Applicable

Licensetermsth.rtf

Not Applicable

153,644

09-Apr-2013

11:55

Not Applicable

Licensetermstr.rtf

Not Applicable

104,210

09-Apr-2013

11:55

Not Applicable

Licensetermszh-hans.rtf

Not Applicable

99,131

09-Apr-2013

11:55

Not Applicable

Dynamicsax2012-kb2724897-extensions.axmodel

6.1.1108.1256

224,552

09-Apr-2013

11:55

Not Applicable

Dynamicsax2012-kb2724897-foundation.axmodel

6.0.1108.1256

251,176

09-Apr-2013

11:55

Not Applicable

Dynamicsax2012-kb2890400-foundation.axmodel

6.0.1108.5659

13,552

18-Sep-2013

05:37

Not Applicable

Dynamicsax2012-kb2890400-syplabels.axmodel

6.0.1108.5659

1,698,544

18-Sep-2013

05:37

Not Applicable

Axsetupsp.exe

6.0.1108.4279

1,390,872

09-Apr-2013

11:55

x86

Axutillib.dll

6.0.1108.806

821,480

09-Apr-2013

11:55

x86

Microsoft.dynamics.servicing.operations.dll

6.0.888.436

35,752

09-Apr-2013

11:55

x86

Axsetupsp.resources.dll

6.0.1108.4436

391,464

09-Apr-2013

11:55

x86

Axsetupsp.resources.dll

6.0.1108.4436

375,080

09-Apr-2013

11:55

x86

Axsetupsp.resources.dll

6.0.1108.4436

379,176

09-Apr-2013

11:55

x86

Axsetupsp.resources.dll

6.0.1108.4436

379,176

09-Apr-2013

11:55

x86

Axsetupsp.resources.dll

6.0.1108.4436

375,080

09-Apr-2013

11:55

x86

Axsetupsp.resources.dll

6.0.1108.4436

383,272

09-Apr-2013

11:55

x86

Axsetupsp.resources.dll

6.0.1108.4436

375,080

09-Apr-2013

11:55

x86

Axsetupsp.resources.dll

6.0.1108.4436

379,176

09-Apr-2013

11:55

x86

Axsetupsp.resources.dll

6.0.1108.4436

375,080

09-Apr-2013

11:55

x86

Axsetupsp.resources.dll

6.0.1108.4436

379,176

09-Apr-2013

11:55

x86

Axsetupsp.resources.dll

6.0.1108.4436

375,080

09-Apr-2013

11:55

x86

Axsetupsp.resources.dll

6.0.1108.4436

416,040

09-Apr-2013

11:55

x86


File name

File version

File size

Date

Time

Platform

Aximpactanalysis.exe

Not Applicable

61,136

20-Nov-2012

15:07

x86

Axupdate.exe

Not Applicable

61,120

20-Nov-2012

15:07

x86

Licensetermsar.rtf

Not Applicable

2,173

20-Nov-2012

15:07

Not Applicable

Licensetermscs.rtf

Not Applicable

91,247

20-Nov-2012

15:07

Not Applicable

Licensetermsda.rtf

Not Applicable

101,181

20-Nov-2012

15:07

Not Applicable

Licensetermsde.rtf

Not Applicable

116,642

20-Nov-2012

15:07

Not Applicable

Licensetermsen.rtf

Not Applicable

102,374

20-Nov-2012

15:07

Not Applicable

Licensetermses.rtf

Not Applicable

96,985

20-Nov-2012

15:07

Not Applicable

Licensetermset.rtf

Not Applicable

102,895

20-Nov-2012

15:07

Not Applicable

Licensetermsfi.rtf

Not Applicable

106,101

20-Nov-2012

15:07

Not Applicable

Licensetermsfr.rtf

Not Applicable

130,011

20-Nov-2012

15:07

Not Applicable

Licensetermshu.rtf

Not Applicable

93,010

20-Nov-2012

15:07

Not Applicable

Licensetermsis.rtf

Not Applicable

36,458

20-Nov-2012

15:07

Not Applicable

Licensetermsit.rtf

Not Applicable

115,086

20-Nov-2012

15:07

Not Applicable

Licensetermsja.rtf

Not Applicable

105,917

20-Nov-2012

15:07

Not Applicable

Licensetermslt.rtf

Not Applicable

122,674

20-Nov-2012

15:07

Not Applicable

Licensetermslv.rtf

Not Applicable

105,401

20-Nov-2012

15:07

Not Applicable

Licensetermsnb-no.rtf

Not Applicable

115,700

20-Nov-2012

15:07

Not Applicable

Licensetermsnl.rtf

Not Applicable

110,040

20-Nov-2012

15:07

Not Applicable

Licensetermspl.rtf

Not Applicable

116,322

20-Nov-2012

15:07

Not Applicable

Licensetermspt-br.rtf

Not Applicable

101,514

20-Nov-2012

15:07

Not Applicable

Licensetermsru.rtf

Not Applicable

148,577

20-Nov-2012

15:07

Not Applicable

Licensetermssv.rtf

Not Applicable

115,453

20-Nov-2012

15:07

Not Applicable

Licensetermsth.rtf

Not Applicable

153,768

20-Nov-2012

15:07

Not Applicable

Licensetermszh-hans.rtf

Not Applicable

99,245

20-Nov-2012

15:07

Not Applicable

Dynamicsax2012r2-kb2858835-foundation.axmodel

6.2.1000.1948

48,880

18-Jul-2013

06:10

Not Applicable

Dynamicsax2012r2-kb2890400-foundation.axmodel

6.2.1000.3199

13,552

18-Sep-2013

05:01

Not Applicable

Dynamicsax2012r2-kb2890400-syplabels.axmodel

6.2.1000.3199

8,882,928

18-Sep-2013

05:01

Not Applicable

Axsetupsp.exe

6.2.1000.1154

1,391,280

01-Jun-2013

02:10

x86

Axutillib.dll

6.2.120.0

929,968

18-Sep-2013

05:01

x86

Microsoft.dynamics.servicing.operations.dll

6.2.73.8303

37,168

31-Oct-2012

05:20

x86

Axsetupsp.resources.dll

6.2.147.8303

387,776

18-Sep-2013

05:01

x86

Axsetupsp.resources.dll

6.2.147.8303

375,488

18-Sep-2013

05:00

x86

Axsetupsp.resources.dll

6.2.147.8303

375,488

18-Sep-2013

05:00

x86

Axsetupsp.resources.dll

6.2.147.8303

379,584

18-Sep-2013

05:00

x86

Axsetupsp.resources.dll

6.2.147.8303

379,584

18-Sep-2013

05:02

x86

Axsetupsp.resources.dll

6.2.147.8303

371,392

18-Sep-2013

05:01

x86

Axsetupsp.resources.dll

6.2.147.8303

375,488

18-Sep-2013

05:00

x86

Axsetupsp.resources.dll

6.2.147.8303

383,680

18-Sep-2013

05:01

x86

Axsetupsp.resources.dll

6.2.147.8303

395,968

18-Sep-2013

05:00

x86

Axsetupsp.resources.dll

6.2.147.8303

375,488

18-Sep-2013

05:00

x86

Axsetupsp.resources.dll

6.2.147.8303

379,584

18-Sep-2013

05:01

x86

Axsetupsp.resources.dll

6.2.147.8303

387,776

18-Sep-2013

05:01

x86

Axsetupsp.resources.dll

6.2.147.8303

375,488

18-Sep-2013

05:01

x86

Axsetupsp.resources.dll

6.2.147.8303

375,488

18-Sep-2013

05:00

x86

Axsetupsp.resources.dll

6.2.147.8303

375,488

18-Sep-2013

05:00

x86

Axsetupsp.resources.dll

6.2.147.8303

379,584

18-Sep-2013

05:01

x86

Axsetupsp.resources.dll

6.2.147.8303

379,584

18-Sep-2013

05:01

x86

Axsetupsp.resources.dll

6.2.147.8303

379,584

18-Sep-2013

05:00

x86

Axsetupsp.resources.dll

6.2.147.8303

395,968

18-Sep-2013

05:00

x86

Axsetupsp.resources.dll

6.2.147.8303

375,488

18-Sep-2013

05:00

x86

Axsetupsp.resources.dll

6.2.147.8303

416,448

18-Sep-2013

05:01

x86

Axsetupsp.resources.dll

6.2.147.8303

371,392

18-Sep-2013

05:02

x86


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!

×