Symptoms

When a backup is performed of Windows Server 2012 or Windows Server 2012 R2 virtual machines (VMs) that are hosted on a Windows Server 2016 or Windows Server 2019 device, Hyper-V integration services (also known as integration components) does not send a message that states that the backup is completed.

To verify this is the issue that you are experiencing, check the transaction log such as for Microsoft Exchange, SQL Server, or third-party application transaction log for the "Waiting for completion" message.

Cause

This issue occurs because some applications that run in a VM may not truncate their transaction log after a successful backup.

How to get this update

This update is offered as an Optional update on Windows Update.

Restart information

You do not have to restart the device if no VMs are running.

File information

The English (United States) version of this software update installs files that have the attributes that are listed in the following table.

File name

File version

Date

Time

File size

Windows5.x-HyperVIntegrationServices-x64.msi

Not versioned

4-Mar-2021

1:29

1,646,592

Windows5.x-HyperVIntegrationServices-x64.xml

Not versioned

3-Mar-2021

21:06

130

Windows6.x-HyperVIntegrationServices-x64.cab

Not versioned

4-Mar-2021

3:05

687,976

Windows6.2-HyperVIntegrationServices-x64.cab

Not versioned

4-Mar-2021

3:09

757,727

Windows6.x-HyperVIntegrationServices-x64.xml

Not versioned

3-Mar-2021

21:06

167

autorun.inf

Not versioned

18-Jun-2013

7:47

130

setup.exe

6.3.9600.19984

4-Mar-2021

1:02

135,072

Windows5.x-HyperVIntegrationServices-x86.msi

Not versioned

4-Mar-2021

0:50

1,363,968

Windows5.x-HyperVIntegrationServices-x86.xml

Not versioned

3-Mar-2021

21:06

130

Windows6.x-HyperVIntegrationServices-x86.cab

Not versioned

4-Mar-2021

1:09

606,464

Windows6.2-HyperVIntegrationServices-x86.cab

Not versioned

4-Mar-2021

1:13

606,621

Windows6.x-HyperVIntegrationServices-x86.xml

Not versioned

3-Mar-2021

21:06

167

setup.exe

6.3.9600.19984

4-Mar-2021

0:19

118,688

References

See the terminology that Microsoft uses to describe software updates.

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