Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.


This article lists the known issues and behavior changes that you may experience when you install Service Pack 2 (SP2) for Microsoft Office 2010 and Microsoft SharePoint Server 2010.


The following are issues that you may experience when you install these service packs.

Note Before you install these service packs, you should make sure that you have sufficient disk space. For caching, the packages may require up to four times their file size in remaining disk space during installation. 

Office 2010 SP2

  • When you install Office 2010 SP2 on a computer that has Windows Server 2003 SP2 installed, you receive the following error message:

    The installation of this package failed

    To resolve this issue, you have to install the following update before you install Office 2010 SP2:

    925336 FIX: Error message when you try to install a large Windows Installer package or a large Windows Installer patch package in Windows Server 2003 or in Windows XP: "Error 1718. File was rejected by digital signature policy"

SharePoint Server 2010 SP2

  • After you upgrade the SharePoint Web Front End (WFE) from Windows Server 2008 or Windows Server 2008 R2 to Windows Server 2012, certain SharePoint Designer customized views that have custom XSL templates may be broken. Moreover, the update can compromise server responsiveness. To resolve this issue, you can install the SharePoint Server update from June 2013 or a later-version Cumulative Update (CU) after you upgrade the operating system.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!