This article describes update 3085534 for Microsoft Office 2016 that was released on May 20, 2019.

Be aware that the update in the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2016. It doesn't apply to the Office 2016 Click-to-Run editions, such as Microsoft Office 365 Home (see What version of Office am I using?).

Improvements and fixes

This update fixes the following issues:

  • Synchronizing a notebook from OneNote 2016 fails and you receive the following error message:

    We're sorry, something went wrong during sync. We'll try again later. (Error code: 0x803D0000)

    Note To fix this issue, you have to install updates 4461441 and 4464552 together with this update.

    This update also enables users to get the new Japanese era information. Users can use this update when they don’t use Windows Updates to get it.

    Note To enable this improvement, you have to install updates 4462243 and 4462119 together with this update.

  • Fixes an issue that occurs after KB 4462238 is installed in which the system crashes when OneNote is started or when hyperlinks are clicked in Word or Outlook.

How to download and install the update

Download Center

This update is only available for manual download and installation from the Microsoft Download Center.

If you're not sure which platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.

Virus-scan claim

Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Update information

Prerequisites

To apply this update, you must have Microsoft Office 2016 installed.

Restart information

You may have to restart the computer after you install this update.

More information

How to uninstall this update

Windows 10

  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.

  2. In the list of updates, locate and select KB3085534, and then select Uninstall.

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.

  2. Enter windows update, select Windows Update, and then select Installed Updates.

  3. In the list of updates, locate and select KB3085534, and then select Uninstall.

Windows 7

  1. Go to Start, enter Run, and then select Run.

  2. Enter Appwiz.cpl, and then select OK.

  3. Select View installed updates.

  4. In the list of updates, locate and select KB3085534, and then select Uninstall.

File information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). The dates and times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and times may change when you perform certain operations on the files.


x86

msodll99l-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Mso99lres.dll

Mso99lres.dll

16.0.4684.1000

9,501,424

13-May-2019

22:00

Mso99lwin32client.dll.x64

Mso99lwin32client.dll

16.0.4849.1001

8,173,616

15-May-2019

17:17

Mso99lwin32client.dll.x86

Mso99lwin32client.dll

16.0.4849.1001

5,875,248

15-May-2019

16:30


x64

msodll99l-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Mso99lres.dll.x86

Mso99lres.dll.x86

16.0.4684.1000

9,501,424

13-May-2019

22:16

Mso99lres.dll

Mso99lres.dll

16.0.4666.1000

9,501,416

13-May-2019

22:07

Mso99lwin32client.dll.x64

Mso99lwin32client.dll

16.0.4849.1001

8,173,616

15-May-2019

16:33

Mso99lwin32client.dll.x86

Mso99lwin32client.dll

16.0.4849.1001

5,875,248

15-May-2019

16:38

References

Learn about the standard terminology that is used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

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