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How do I change the style of emoji in my Microsoft SwiftKey Keyboard?
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Why are emoji sent as question marks on my Microsoft SwiftKey Keyboard?
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Why can't I see the latest emoji on my Microsoft SwiftKey Keyboard?
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Why can I see the latest emoji in messaging apps like WhatsApp?
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Why do emoji look different in certain apps with Microsoft SwiftKey Keyboard on Android?
1. How do I change the style of emoji in my Microsoft SwiftKey Keyboard?
It's not currently possible to change the emoji style within Microsoft SwiftKey itself. Your Microsoft SwiftKey Keyboard uses the standard Android emoji font, which means that the emoji style you see within Microsoft SwiftKey (emoji panel/emoji predictions) is dependent on your OS or the app you are using.
2. Why are emoji sent as question marks on my Microsoft SwiftKey Keyboard?
To resolve this issue, please try the below steps.
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Go to your Messaging app menu
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Tap settings
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Tap input mode
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Change to automatic
Please note that this may result in your SMS messages being sent as an MMS, which may cause extra charges depending on your mobile network provider.
3. Why can't I see the latest emoji on my Microsoft SwiftKey Keyboard?
Microsoft SwiftKey relies on the Android system font. This means it only ever renders what's available on the system to ensure a consistent experience across devices.
4. Why can I see the latest emoji in messaging apps like WhatsApp?
The reason you can see the latest emoji when using WhatsApp is because it uses its own font.
5. Why do emoji look different in certain apps with Microsoft SwiftKey Keyboard on Android?
Emoji on the Microsoft SwiftKey Keyboard uses the standard Android font. This means, that depending on what version of Android your device(s) are running and what app you are using, the look and color of the emoji will be impacted.
Some apps, such as Facebook and WhatsApp, have built in their own variations of emoji that are different from the Android system font.
This means that if you use a Microsoft SwiftKey emoji on Facebook, for example, it will look different in the app compared to what you saw in Microsoft SwiftKey Keyboard. This is not a bug, but something implemented by other apps. Also, if you send messages from an Android device to an iOS device (or vice versa) the emoji may display differently.
Contact Us
For more help, Contact Support at Microsoft SwiftKey Support - Contact us
