My themes are missing in Microsoft SwiftKey Keyboard

If it looks like your themes are missing please follow the steps below:

1. Open your Microsoft SwiftKey app

2. Select 'Themes'

3. There are three tabs: 'Gallery', 'Yours', and 'Custom'

4. Your theme(s) should all appear here. You might need to tap to download a theme again. 

If you are unable to find your theme(s), please contact us from the below link with the following details: 

• Which themes are affected?

• Are you signed-in with a Microsoft SwiftKey Account?

• Phone/Android OS/SwiftKey version