Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

After you install the Cumulative Update 7 for Exchange Server 2016, the status of network adapter probe is always failed. When you run the Invoke-MonitoringProbe-Identity Network\NetworkAdapterProbe-Server Exchange PowerShell command, you receive an exception that resembles the following:

System.ApplicationException: NetworkAdapterProbe.TestNetworkInterfaceSetting: Fail to load network setting
System.ApplicationException: No MAPI network interface is found. Returning...

Cause

This issue occurs because a new function does not check the correct property of the MAPI network interface card (NIC).

Resolution

To fix this issue, install Cumulative Update 8 for Exchange Server 2016 or a later cumulative update for Exchange Server 2016.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×