Notice
This update is no longer available. To fix the issues that are described in this article, install the latest Microsoft Office update from the following Microsoft Learn article:
Latest updates for versions of Office that use Windows Installer (MSI)
Introduction
This article describes update KB2975838 for Microsoft Outlook 2013, which was released on November 19, 2015. This update has a prerequisite. Be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It doesn't apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?)
Improvements and fixes
This update fixes a crash that may occur after you install KB3101488 for Outlook 2013. It also includes all the fixes that are included in KB3101488.
Update information
Restart information
You may have to restart the computer after you install this update.
Prerequisite
To apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.
More Information
To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps: Â
- 
              
Open Microsoft Outlook 2013.
 - 
              
On the File menu, select Account.
 - 
              
For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.
 
| 
                   Office 2013 Click-to-Run installation  | 
                
                   MSI-based Office 2013  | 
              
|---|---|
| 
                   
                       | 
                
                   
                       | 
              
Windows 10 Â
- 
              
Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.
 - 
              
In the list of updates, locate and then select update KB2975838, and then select Uninstall.
 
Windows 8 and Windows 8.1 Â
- 
              
Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.
 - 
              
Enter windows update, select Windows Update, and then select Installed Updates.
 - 
              
In the list of updates, locate and then select update KB2975838, and then select Uninstall.
 
Windows 7 Â
- 
              
Go to Start, enter Run, and then select Run.
 - 
              
Enter Appwiz.cpl, and then select OK.
 - 
              
Select View installed updates.
 - 
              
In the list of updates, locate and then select update KB2975838, and then select Uninstall.
 
References
See the information about the standard terminology that is used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.
File Information
The global version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
outlook-x-none.msp file information
| 
                   File identifier  | 
                
                   File name  | 
                
                   File version  | 
                
                   File size  | 
                
                   Date  | 
                
                   Time  | 
              
|---|---|---|---|---|---|
| 
                   Cnfnot32.exe_0004  | 
                
                   Cnfnot32.exe  | 
                
                   15.0.4737.1000  | 
                
                   227,496  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Contab32.dll  | 
                
                   Contab32.dll  | 
                
                   15.0.4771.1000  | 
                
                   181,952  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Dlgsetp.dll  | 
                
                   Dlgsetp.dll  | 
                
                   15.0.4771.1000  | 
                
                   130,232  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Emsmdb32.dll_0005  | 
                
                   Emsmdb32.dll  | 
                
                   15.0.4771.1004  | 
                
                   2,972,416  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Envelope.dll  | 
                
                   Envelope.dll  | 
                
                   15.0.4771.1000  | 
                
                   220,360  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Exsec32.dll_0001  | 
                
                   Exsec32.dll  | 
                
                   15.0.4759.1000  | 
                
                   423,984  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Intldate.dll_0001  | 
                
                   Intldate.dll  | 
                
                   15.0.4466.1000  | 
                
                   96,352  | 
                
                   14-Nov-2015  | 
                
                   20:32  | 
              
| 
                   Localdv.dll_1033  | 
                
                   Localdv.dll  | 
                
                   15.0.4454.1000  | 
                
                   39,008  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Mapiph.dll  | 
                
                   Mapiph.dll  | 
                
                   15.0.4717.1000  | 
                
                   415,968  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Mapir.dll_1033  | 
                
                   Mapir.dll  | 
                
                   15.0.4753.1000  | 
                
                   1,263,696  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Mapir.dll.idx_dll_1033  | 
                
                   Mapir.dll.idx_dll  | 
                
                   15.0.4541.1000  | 
                
                   104,648  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Mimedir.dll  | 
                
                   Mimedir.dll  | 
                
                   15.0.4771.1000  | 
                
                   544,416  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Mspst32.dll_0004  | 
                
                   Mspst32.dll  | 
                
                   15.0.4771.1000  | 
                
                   2,129,144  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Notes.ico_1033  | 
                
                   Notes.ico  | 
                
                   Not applicable  | 
                
                   2,998  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Oladd.fae  | 
                
                   Oladd.fae  | 
                
                   15.0.4454.1000  | 
                
                   131,728  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Olappt.fae  | 
                
                   Olappt.fae  | 
                
                   15.0.4454.1000  | 
                
                   121,992  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Oljrnl.fae  | 
                
                   Oljrnl.fae  | 
                
                   15.0.4454.1000  | 
                
                   72,832  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Olmail.fae  | 
                
                   Olmail.fae  | 
                
                   15.0.4454.1000  | 
                
                   64,136  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Olmapi32.dll  | 
                
                   Olmapi32.dll  | 
                
                   15.0.4771.1004  | 
                
                   5,561,024  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Olnote.fae  | 
                
                   Olnote.fae  | 
                
                   15.0.4454.1000  | 
                
                   54,392  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Olr.sam_1033  | 
                
                   Olr.sam  | 
                
                   15.0.4454.1000  | 
                
                   16,008  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Oltask.fae  | 
                
                   Oltask.fae  | 
                
                   15.0.4727.1000  | 
                
                   113,888  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Omsmain.dll  | 
                
                   Omsmain.dll  | 
                
                   15.0.4763.1000  | 
                
                   1,060,552  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Omsxp32.dll  | 
                
                   Omsxp32.dll  | 
                
                   15.0.4727.1000  | 
                
                   353,496  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Outlctl.dll  | 
                
                   Outlctl.dll  | 
                
                   15.0.4713.1000  | 
                
                   170,656  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Outllibr.dll_1033  | 
                
                   Outllibr.dll  | 
                
                   15.0.4767.1000  | 
                
                   7,411,384  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Outllibr.dll.idx_dll_1033  | 
                
                   Outllibr.dll.idx_dll  | 
                
                   15.0.4763.1000  | 
                
                   111,816  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Outllibr.rest.idx_dll_1033  | 
                
                   Outllibr.rest.idx_dll  | 
                
                   15.0.4757.1000  | 
                
                   290,400  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Outlmime.dll  | 
                
                   Outlmime.dll  | 
                
                   15.0.4771.1000  | 
                
                   740,560  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Outlook.exe  | 
                
                   Outlook.exe  | 
                
                   15.0.4771.1000  | 
                
                   27,113,128  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Outlook.man  | 
                
                   Outlook.exe.manifest  | 
                
                   Not applicable  | 
                
                   1,856  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Outlook.hol_1033  | 
                
                   Outlook.hol  | 
                
                   Not applicable  | 
                
                   1,285,856  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Outlph.dll  | 
                
                   Outlph.dll  | 
                
                   15.0.4763.1000  | 
                
                   366,808  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Outlrpc.dll  | 
                
                   Outlrpc.dll  | 
                
                   15.0.4454.1000  | 
                
                   38,984  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Outlvba.dll  | 
                
                   Outlvba.dll  | 
                
                   15.0.4771.1000  | 
                
                   78,528  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Outlvbs.dll_0001  | 
                
                   Outlvbs.dll  | 
                
                   15.0.4767.1000  | 
                
                   74,424  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Outlwvw.dll_1033  | 
                
                   Outlwvw.dll  | 
                
                   15.0.4454.1000  | 
                
                   125,504  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Pstprx32.dll  | 
                
                   Pstprx32.dll  | 
                
                   15.0.4771.1000  | 
                
                   1,940,656  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Recall.dll  | 
                
                   Recall.dll  | 
                
                   15.0.4727.1000  | 
                
                   61,104  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Rm.dll  | 
                
                   Rm.dll  | 
                
                   15.0.4763.1000  | 
                
                   98,376  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Scanpst.exe_0002  | 
                
                   Scanpst.exe  | 
                
                   15.0.4691.1000  | 
                
                   46,816  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Scnpst32.dll  | 
                
                   Scnpst32.dll  | 
                
                   15.0.4771.1000  | 
                
                   576,752  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Scnpst64.dll  | 
                
                   Scnpst64.dll  | 
                
                   15.0.4771.1000  | 
                
                   578,296  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Scnpst64c.dll  | 
                
                   Scnpst64c.dll  | 
                
                   15.0.4771.1000  | 
                
                   778,496  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Sendto.dll  | 
                
                   Sendto.dll  | 
                
                   15.0.4454.1000  | 
                
                   27,216  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
| 
                   Transmgr.dll  | 
                
                   Transmgr.dll  | 
                
                   15.0.4454.1000  | 
                
                   142,432  | 
                
                   14-Nov-2015  | 
                
                   20:31  | 
              
outlook-x-none.msp file information
| 
                   File identifier  | 
                
                   File name  | 
                
                   File version  | 
                
                   File size  | 
                
                   Date  | 
                
                   Time  | 
              
|---|---|---|---|---|---|
| 
                   Cnfnot32.exe_0004  | 
                
                   Cnfnot32.exe  | 
                
                   15.0.4737.1000  | 
                
                   153,256  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Contab32.dll  | 
                
                   Contab32.dll  | 
                
                   15.0.4771.1000  | 
                
                   134,336  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Dlgsetp.dll  | 
                
                   Dlgsetp.dll  | 
                
                   15.0.4767.1000  | 
                
                   94,392  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Emsmdb32.dll_0005  | 
                
                   Emsmdb32.dll  | 
                
                   15.0.4771.1004  | 
                
                   2,228,480  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Envelope.dll  | 
                
                   Envelope.dll  | 
                
                   15.0.4771.1000  | 
                
                   160,968  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Exsec32.dll_0001  | 
                
                   Exsec32.dll  | 
                
                   15.0.4759.1000  | 
                
                   310,320  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Intldate.dll_0001  | 
                
                   Intldate.dll  | 
                
                   15.0.4545.1000  | 
                
                   80,576  | 
                
                   14-Nov-2015  | 
                
                   20:30  | 
              
| 
                   Localdv.dll_1033  | 
                
                   Localdv.dll  | 
                
                   15.0.4454.1000  | 
                
                   36,960  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Mapiph.dll  | 
                
                   Mapiph.dll  | 
                
                   15.0.4717.1000  | 
                
                   283,880  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Mapir.dll_1033  | 
                
                   Mapir.dll  | 
                
                   15.0.4753.1000  | 
                
                   1,263,696  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Mapir.dll.idx_dll_1033  | 
                
                   Mapir.dll.idx_dll  | 
                
                   15.0.4541.1000  | 
                
                   104,648  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Mimedir.dll  | 
                
                   Mimedir.dll  | 
                
                   15.0.4771.1000  | 
                
                   394,400  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Mspst32.dll_0004  | 
                
                   Mspst32.dll  | 
                
                   15.0.4771.1000  | 
                
                   1,660,664  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Notes.ico_1033  | 
                
                   Notes.ico  | 
                
                   Not applicable  | 
                
                   2,998  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Oladd.fae  | 
                
                   Oladd.fae  | 
                
                   15.0.4454.1000  | 
                
                   97,424  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Olappt.fae  | 
                
                   Olappt.fae  | 
                
                   15.0.4454.1000  | 
                
                   91,288  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Oljrnl.fae  | 
                
                   Oljrnl.fae  | 
                
                   15.0.4454.1000  | 
                
                   52,352  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Olmail.fae  | 
                
                   Olmail.fae  | 
                
                   15.0.4507.1000  | 
                
                   47,328  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Olmapi32.dll  | 
                
                   Olmapi32.dll  | 
                
                   15.0.4771.1004  | 
                
                   4,077,248  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Olnote.fae  | 
                
                   Olnote.fae  | 
                
                   15.0.4454.1000  | 
                
                   40,056  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Olr.sam_1033  | 
                
                   Olr.sam  | 
                
                   15.0.4454.1000  | 
                
                   14,448  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Oltask.fae  | 
                
                   Oltask.fae  | 
                
                   15.0.4727.1000  | 
                
                   84,704  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Omsmain.dll  | 
                
                   Omsmain.dll  | 
                
                   15.0.4763.1000  | 
                
                   751,816  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Omsxp32.dll  | 
                
                   Omsxp32.dll  | 
                
                   15.0.4763.1000  | 
                
                   247,928  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Outlctl.dll  | 
                
                   Outlctl.dll  | 
                
                   15.0.4713.1000  | 
                
                   125,088  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Outllibr.dll_1033  | 
                
                   Outllibr.dll  | 
                
                   15.0.4767.1000  | 
                
                   7,411,384  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Outllibr.dll.idx_dll_1033  | 
                
                   Outllibr.dll.idx_dll  | 
                
                   15.0.4763.1000  | 
                
                   111,816  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Outllibr.rest.idx_dll_1033  | 
                
                   Outllibr.rest.idx_dll  | 
                
                   15.0.4757.1000  | 
                
                   290,400  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Outlmime.dll  | 
                
                   Outlmime.dll  | 
                
                   15.0.4771.1000  | 
                
                   543,952  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Outlook.exe  | 
                
                   Outlook.exe  | 
                
                   15.0.4771.1000  | 
                
                   18,999,976  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Outlook.man  | 
                
                   Outlook.exe.manifest  | 
                
                   Not applicable  | 
                
                   1,856  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Outlook.hol_1033  | 
                
                   Outlook.hol  | 
                
                   Not applicable  | 
                
                   1,285,856  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Outlph.dll  | 
                
                   Outlph.dll  | 
                
                   15.0.4763.1000  | 
                
                   312,440  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Outlrpc.dll  | 
                
                   Outlrpc.dll  | 
                
                   15.0.4454.1000  | 
                
                   30,776  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Outlvba.dll  | 
                
                   Outlvba.dll  | 
                
                   15.0.4771.1000  | 
                
                   58,560  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Outlvbs.dll_0001  | 
                
                   Outlvbs.dll  | 
                
                   15.0.4767.1000  | 
                
                   57,528  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Outlwvw.dll_1033  | 
                
                   Outlwvw.dll  | 
                
                   15.0.4454.1000  | 
                
                   123,968  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Pstprx32.dll  | 
                
                   Pstprx32.dll  | 
                
                   15.0.4771.1000  | 
                
                   1,239,728  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Recall.dll  | 
                
                   Recall.dll  | 
                
                   15.0.4561.1000  | 
                
                   43,184  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Rm.dll  | 
                
                   Rm.dll  | 
                
                   15.0.4703.1000  | 
                
                   75,944  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Scanpst.exe_0002  | 
                
                   Scanpst.exe  | 
                
                   15.0.4665.1000  | 
                
                   40,160  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Scnpst32.dll  | 
                
                   Scnpst32.dll  | 
                
                   15.0.4771.1000  | 
                
                   457,456  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Scnpst64.dll  | 
                
                   Scnpst64.dll  | 
                
                   15.0.4771.1000  | 
                
                   469,240  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Scnpst64c.dll  | 
                
                   Scnpst64c.dll  | 
                
                   15.0.4767.1000  | 
                
                   670,464  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Sendto.dll  | 
                
                   Sendto.dll  | 
                
                   15.0.4454.1000  | 
                
                   23,656  | 
                
                   14-Nov-2015  | 
                
                   20:29  | 
              
| 
                   Transmgr.dll  | 
                
                   Transmgr.dll  | 
                
                   15.0.4545.1000  | 
                
                   112,320  | 
                
                   14-Nov-2015  | 
                
                   20:29  |