This update KB3014909 resolves a list of issues. This update contains an image that can be installed on Aastra 6721ip and Aastra 6725ip telephones. The image version is 7577.4457. 

Get the update KB3014909 for Lync Phone Edition for Aastra 6721ip and Aastra 6725ip telephones

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

How to install the update

Prerequisites

There are no prerequisites for installing this update.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

Registry information

To use one of the updates in this package, you do not have to make any changes to the registry.

Issues that the update fixes

This update resolves the following issues:

  • 3014921 Lync Phone Edition cannot automatically sign in when the primary front-end server that you register is shut down

  • 3014922 Date format and ring tone are reset to the default value after you apply an update for Lync Phone Edition

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!

×