Symptoms

Consider the following scenario:

  • You have a Hyper-V host that is running Windows Server 2012 or Windows Server 2012 R2.

  • You run a copy for a file in a virtual machine.

  • There is an offload write for Virtual Hard Disk (VHD) in the host.

In this scenario, NTFS in the host would do PrepareForCriticalIo for the whole VHD. This operation may cause the following bad consequences for Cluster Shared Volumes:

  • Redirected I/O may be time-out.

  • Snapshot creation can be stuck until the offloadWrite is complete.

  • Volume dismount will be blocked by inflight I/O. This can cause the Physical Disk Resource to be detected as deadlocked if dismount takes more than 3 minutes, or the cluster node to be bug checked if dismount takes more than 20 minutes.


More Information

Update information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this update, you must be running Windows Server 2012 or Windows Server 2012 R2.

Restart information

You must restart the computer after you apply this update.

Update replacement information

This update does not replace any previously released update.

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information and notes

Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.20 xxx

    Windows 8 and Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Ntfs.sys

6.2.9200.20885

1,615,192

26-Nov-2013

00:18

For all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

File version

File size

Date

Time

Ntfs.sys

6.2.9200.20885

1,938,264

26-Nov-2013

02:11

Windows RT 8.1, Windows 8.1 and Windows Server 2012 R2 file information notes

Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.16 xxx

    Windows RT8.1, Windows 8.1 and Windows Server 2012 R2

    RTM

    GDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows RT 8.1, Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Ntfs.sys

6.3.9600.16474

1,676,632

25-Nov-2013

00:38

For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File name

File version

File size

Date

Time

Ntfs.sys

6.3.9600.16474

2,011,480

25-Nov-2013

01:42

For Windows RT 8.1

File name

File version

File size

Date

Time

Ntfs.sys

6.3.9600.16474

1,484,640

25-Nov-2013

00:25

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8

File property

Value

File name

X86_56014e23609081baeb48bda6b3495c99_31bf3856ad364e35_6.2.9200.20886_none_7b25d87a5540ea75.manifest

File version

Not applicable

File size

692

Date (UTC)

26-Nov-2013

Time (UTC)

19:25

File name

X86_microsoft-windows-ntfs_31bf3856ad364e35_6.2.9200.20886_none_a3a7da95076e2568.manifest

File version

Not applicable

File size

15,737

Date (UTC)

26-Nov-2013

Time (UTC)

00:22

Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012

File property

Value

File name

Amd64_24b4052843e255cb8cd14f40655a6bb2_31bf3856ad364e35_6.2.9200.20886_none_af9339fcdf921567.manifest

File version

Not applicable

File size

696

Date (UTC)

26-Nov-2013

Time (UTC)

19:27

File name

Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.2.9200.20886_none_ffc67618bfcb969e.manifest

File version

Not applicable

File size

15,743

Date (UTC)

26-Nov-2013

Time (UTC)

02:15

Additional file information for Windows RT 8.1, Windows 8.1 and Windows Server 2012 R2


Additional files for all supported x86-based versions of Windows 8.1

File property

Value

File name

X86_dc8c99dba495cb161f11571971ae17d4_31bf3856ad364e35_6.3.9600.16475_none_b49d74ed25032c7c.manifest

File version

Not applicable

File size

692

Date (UTC)

25-Nov-2013

Time (UTC)

20:33

File name

X86_microsoft-windows-ntfs_31bf3856ad364e35_6.3.9600.16475_none_3b1cc060387c295e.manifest

File version

Not applicable

File size

16,005

Date (UTC)

25-Nov-2013

Time (UTC)

00:53

Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File property

Value

File name

Amd64_5a4d7354410a5acc4e9073626a547383_31bf3856ad364e35_6.3.9600.16475_none_948ab61b12c3154e.manifest

File version

Not applicable

File size

696

Date (UTC)

25-Nov-2013

Time (UTC)

20:36

File name

Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.3.9600.16475_none_973b5be3f0d99a94.manifest

File version

Not applicable

File size

16,011

Date (UTC)

25-Nov-2013

Time (UTC)

02:54

Additional files for Windows RT 8.1

File property

Value

File name

Arm_989d756c9df3d5d52bda7411488a693c_31bf3856ad364e35_6.3.9600.16475_none_f0439903f135fa25.manifest

File version

Not applicable

File size

692

Date (UTC)

25-Nov-2013

Time (UTC)

20:34

File name

Arm_microsoft-windows-ntfs_31bf3856ad364e35_6.3.9600.16475_none_3b1f32b838794824.manifest

File version

Not applicable

File size

16,005

Date (UTC)

25-Nov-2013

Time (UTC)

00:31


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