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This article applies to Microsoft Dynamics AX for all regions.

Symptoms

When you create a sales order in Microsoft Dynamics AX 2009 SP1, the primary delivery address is not set as the default delivery address.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+ContactsCustomers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.


Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 SP1 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Axupdate.exe

Not Applicable

62,112

02-Feb-2015

17:50

x86

Kb3037135glp.xpo

Not Applicable

58,701,878

02-Feb-2015

17:29

Not Applicable

Metadata.xml

Not Applicable

72

02-Feb-2015

17:29

Not Applicable

Kb3037135glp.xpo

Not Applicable

74,824,535

02-Feb-2015

17:33

Not Applicable

Metadata.xml

Not Applicable

72

02-Feb-2015

17:33

Not Applicable

Kb3037135glp.xpo

Not Applicable

5,456,940

02-Feb-2015

17:35

Not Applicable

Metadata.xml

Not Applicable

72

02-Feb-2015

17:35

Not Applicable

Kb3037135glp.xpo

Not Applicable

18,571,565

02-Feb-2015

17:37

Not Applicable

Metadata.xml

Not Applicable

72

02-Feb-2015

17:37

Not Applicable

Kb3037135.xpo

Not Applicable

96,455,495

02-Feb-2015

17:27

Not Applicable

Metadata.xml

Not Applicable

72

02-Feb-2015

17:27

Not Applicable

Kb3037135.xpo

Not Applicable

96,992,511

02-Feb-2015

17:31

Not Applicable

Metadata.xml

Not Applicable

72

02-Feb-2015

17:31

Not Applicable

Kb3037135.xpo

Not Applicable

93,466,443

02-Feb-2015

17:35

Not Applicable

Metadata.xml

Not Applicable

72

02-Feb-2015

17:35

Not Applicable

Kb3037135.xpo

Not Applicable

93,389,745

02-Feb-2015

17:25

Not Applicable

Metadata.xml

Not Applicable

72

02-Feb-2015

17:25

Not Applicable

Kb3037135.xpo

Not Applicable

94,743,117

02-Feb-2015

17:36

Not Applicable

Metadata.xml

Not Applicable

72

02-Feb-2015

17:36

Not Applicable

Axsetupsp.exe

5.0.1100.45

1,637,032

02-Feb-2015

17:47

x86

Cabextractor.dll

Not Applicable

19,624

02-Feb-2015

17:47

x86

Microsoft.dynamics.setup.reportingservices.dll

5.0.1100.9

150,440

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

539,320

02-Feb-2015

17:49

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,336

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

535,224

02-Feb-2015

17:47

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

02-Feb-2015

17:47

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

535,224

02-Feb-2015

17:49

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

535,224

02-Feb-2015

17:47

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

02-Feb-2015

17:47

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

02-Feb-2015

17:49

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

539,320

02-Feb-2015

17:49

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

539,320

02-Feb-2015

17:47

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1500.1212

16,320

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

535,224

02-Feb-2015

17:49

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

02-Feb-2015

17:47

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

02-Feb-2015

17:47

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

543,416

02-Feb-2015

17:49

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,848

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

02-Feb-2015

17:49

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

535,224

02-Feb-2015

17:47

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

02-Feb-2015

17:47

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

02-Feb-2015

17:47

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

535,224

02-Feb-2015

17:49

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

535,224

02-Feb-2015

17:49

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

547,512

02-Feb-2015

17:49

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

18,872

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

02-Feb-2015

17:49

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

559,800

02-Feb-2015

17:49

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

20,408

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

02-Feb-2015

17:49

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

26-Jan-2014

14:00

x86

Axsetupsp.resources.dll

5.0.1100.40

527,032

02-Feb-2015

17:47

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

15,800

26-Jan-2014

14:00

x86

Cabextractor.dll

Not Applicable

23,208

02-Feb-2015

17:50

x64


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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