This article describes printing issues that occur after any of the security updates that are described in Microsoft Security Bulletin MS16-098 are installed in Windows. You can fix these issues by installing the update that is described in this article. Before you install this update, check out the Prerequisites section. This update applies to the following operating systems:
-
Windows Server 2012 R2
-
Windows 8.1
-
Windows RT 8.1
-
Windows Server 2012
-
Windows Server 2008 R2 Service Pack 1 (SP1)
-
Windows 7 SP1
-
Windows Server 2008 Service Pack 2 (SP2)
-
Windows Vista SP2
Symptoms
Print functionality is broken after any of the security updates that are described in Microsoft Security Bulletin MS16-098 are installed if a print application uses the same device context for multiple print jobs.
How to get this update
Microsoft Update Catalog
To get the stand-alone package for this update, go to the Microsoft Update Catalog website.Note This problem is resolved in Microsoft Security Bulletin MS16-106.Â
Update detail information
Prerequisites
To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2. Or, install Service Pack 1 for Windows 7 or Windows Server 2008 R2. Or, install Service Pack 2 for Windows Vista and for Windows Server 2008.
Registry information
To apply this update, you don't have to make any changes to the registry.
Restart requirement
You have to restart the computer after you apply this update.
Update replacement information
This update doesn't replace a previously released update.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
Learn about the terminology that Microsoft uses to describe software updates
File Information
The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.
x86 Windows 8.1
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Win32k.ptxml |
Not applicable |
4,213 |
21-Aug-2013 |
23:39 |
Not applicable |
|
Win32k.sys |
6.3.9600.18428 |
3,479,552 |
17-Aug-2016 |
04:49 |
x86 |
x64 Windows 8.1 and Windows Server 2012 R2
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Win32k.ptxml |
Not applicable |
4,213 |
22-Aug-2013 |
06:44 |
Not applicable |
|
Win32k.sys |
6.3.9600.18428 |
4,169,216 |
17-Aug-2016 |
05:28 |
x64 |
|
Wow64_win32k.ptxml |
Not applicable |
4,213 |
21-Aug-2013 |
23:39 |
Not applicable |
Windows RT 8.1
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Win32k.ptxml |
Not applicable |
4,213 |
21-Aug-2013 |
23:33 |
Not applicable |
|
Win32k.sys |
6.3.9600.18428 |
3,057,152 |
17-Aug-2016 |
04:29 |
Not applicable |
ia64 Windows Server 2008 R2
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Win32k.sys |
6.1.7601.23523 |
7,511,552 |
17-Aug-2016 |
04:30 |
IA-64 |
x64 Windows 7 and Windows Server 2008 R2
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Win32k.sys |
6.1.7601.23523 |
3,218,432 |
17-Aug-2016 |
04:59 |
x64 |
x86 Windows 7
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Win32k.sys |
6.1.7601.23523 |
2,398,720 |
17-Aug-2016 |
04:48 |
x86 |
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Win32k.ptxml |
Not applicable |
4,172 |
17-Aug-2016 |
20:30 |
Not applicable |
|
Win32k.sys |
6.2.9200.21964 |
4,047,872 |
18-Aug-2016 |
01:19 |
x64 |
|
Wow64_win32k.ptxml |
Not applicable |
4,172 |
17-Aug-2016 |
20:32 |
Not applicable |
ia64 Windows Server 2008
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Win32k.sys |
6.0.6002.19679 |
6,697,472 |
20-Aug-2016 |
00:44 |
IA-64 |
|
Win32k.sys |
6.0.6002.24006 |
6,707,200 |
20-Aug-2016 |
00:42 |
IA-64 |
x86 Windows Vista
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Win32k.sys |
6.0.6002.19679 |
2,072,064 |
20-Aug-2016 |
00:36 |
x86 |
|
Win32k.sys |
6.0.6002.24006 |
2,080,256 |
20-Aug-2016 |
00:49 |
x86 |
x64 Windows Vista and Windows Server 2008
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Win32k.sys |
6.0.6002.19679 |
2,803,200 |
20-Aug-2016 |
00:56 |
x64 |
|
Win32k.sys |
6.0.6002.24006 |
2,805,248 |
20-Aug-2016 |
00:58 |
x64 |
x86 Windows 8.1
|
File property |
Value |
|---|---|
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
1,804 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
19:36 |
|
Platform |
Not applicable |
|
File name |
X86_80ac32517a421988a3e6df34094c0fd7_31bf3856ad364e35_6.3.9600.18428_none_2d58f764dc6800da.manifest |
|
File version |
Not applicable |
|
File size |
694 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
19:36 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_4dd7f347b5ec4d1d.manifest |
|
File version |
Not applicable |
|
File size |
125,375 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
05:46 |
|
Platform |
Not applicable |
ia64 Windows Server 2008 R2
|
File property |
Value |
|---|---|
|
File name |
Ia64_59bef5e6c0c9953ea4c00f31353a9349_31bf3856ad364e35_6.1.7601.23523_none_49452ce975db2538.manifest |
|
File version |
Not applicable |
|
File size |
1,036 |
|
Date (UTC) |
18-Aug-2016 |
|
Time (UTC) |
23:45 |
|
Platform |
Not applicable |
|
File name |
Ia64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_bb7a24bb11edc446.manifest |
|
File version |
Not applicable |
|
File size |
42,147 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
06:42 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
1,447 |
|
Date (UTC) |
18-Aug-2016 |
|
Time (UTC) |
23:45 |
|
Platform |
Not applicable |
|
File name |
Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_21ebc69afeadee7b.manifest |
|
File version |
Not applicable |
|
File size |
4,178 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
05:57 |
|
Platform |
Not applicable |
x64 Windows 7 and Windows Server 2008 R2
|
File property |
Value |
|---|---|
|
File name |
Amd64_390818d430ea33841ab9af794fb56be7_31bf3856ad364e35_6.1.7601.23523_none_3a292bcfadc04d98.manifest |
|
File version |
Not applicable |
|
File size |
698 |
|
Date (UTC) |
18-Aug-2016 |
|
Time (UTC) |
23:45 |
|
Platform |
Not applicable |
|
File name |
Amd64_415939002c2c5cb0e8432a71f217b645_31bf3856ad364e35_6.1.7601.23523_none_c63d265f3caf2614.manifest |
|
File version |
Not applicable |
|
File size |
1,038 |
|
Date (UTC) |
18-Aug-2016 |
|
Time (UTC) |
23:45 |
|
Platform |
Not applicable |
|
File name |
Amd64_60f14aa27c443c31c2a41a66cef84ce8_31bf3856ad364e35_6.1.7601.23523_none_56a3120c3053116a.manifest |
|
File version |
Not applicable |
|
File size |
698 |
|
Date (UTC) |
18-Aug-2016 |
|
Time (UTC) |
23:45 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_17971c48ca4d2c80.manifest |
|
File version |
Not applicable |
|
File size |
42,149 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
06:33 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
2,773 |
|
Date (UTC) |
18-Aug-2016 |
|
Time (UTC) |
23:45 |
|
Platform |
Not applicable |
|
File name |
Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_21ebc69afeadee7b.manifest |
|
File version |
Not applicable |
|
File size |
4,178 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
05:57 |
|
Platform |
Not applicable |
x64 Windows 8.1 and Windows Server 2012 R2
|
File property |
Value |
|---|---|
|
File name |
Amd64_bf022ecbe5daaa3650108a05be055ab0_31bf3856ad364e35_6.3.9600.18428_none_b21aeaf8523ca5ce.manifest |
|
File version |
Not applicable |
|
File size |
698 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
19:36 |
|
Platform |
Not applicable |
|
File name |
Amd64_e0f74770a1d8ee2e33fc7135220fd4fe_31bf3856ad364e35_6.3.9600.18428_none_9a562e5a2b2b13bd.manifest |
|
File version |
Not applicable |
|
File size |
698 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
19:36 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_a9f68ecb6e49be53.manifest |
|
File version |
Not applicable |
|
File size |
125,379 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
06:55 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
2,935 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
19:36 |
|
Platform |
Not applicable |
|
File name |
Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_b44b391da2aa804e.manifest |
|
File version |
Not applicable |
|
File size |
124,646 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
05:45 |
|
Platform |
Not applicable |
Windows Server 2012
|
File property |
Value |
|---|---|
|
File name |
Amd64_46f51a95654f156edcfeb124e0b5516f_31bf3856ad364e35_6.2.9200.21964_none_44879f5e1d4f5ee4.manifest |
|
File version |
Not applicable |
|
File size |
698 |
|
Date (UTC) |
18-Aug-2016 |
|
Time (UTC) |
15:57 |
|
Platform |
Not applicable |
|
File name |
Amd64_7a86aedaca65611c16fb11b1e4a00183_31bf3856ad364e35_6.2.9200.21964_none_5071b3997e66d983.manifest |
|
File version |
Not applicable |
|
File size |
698 |
|
Date (UTC) |
18-Aug-2016 |
|
Time (UTC) |
15:57 |
|
Platform |
Not applicable |
|
File name |
Amd64_92904e561b958a343a81fdbb0e85fb21_31bf3856ad364e35_6.2.9200.21964_none_5cbfbf1eab858945.manifest |
|
File version |
Not applicable |
|
File size |
1,038 |
|
Date (UTC) |
18-Aug-2016 |
|
Time (UTC) |
15:57 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.21964_none_125c50783d587303.manifest |
|
File version |
Not applicable |
|
File size |
104,595 |
|
Date (UTC) |
18-Aug-2016 |
|
Time (UTC) |
03:10 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
2,695 |
|
Date (UTC) |
18-Aug-2016 |
|
Time (UTC) |
15:57 |
|
Platform |
Not applicable |
|
File name |
Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.21964_none_1cb0faca71b934fe.manifest |
|
File version |
Not applicable |
|
File size |
103,862 |
|
Date (UTC) |
18-Aug-2016 |
|
Time (UTC) |
02:22 |
|
Platform |
Not applicable |
Windows RT 8.1
|
File property |
Value |
|---|---|
|
File name |
Arm_51b2ee0f033a9e08c6490140e070509a_31bf3856ad364e35_6.3.9600.18428_none_9e645e6428651307.manifest |
|
File version |
Not applicable |
|
File size |
694 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
19:36 |
|
Platform |
Not applicable |
|
File name |
Arm_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.18428_none_4dda659fb5e96be3.manifest |
|
File version |
Not applicable |
|
File size |
125,375 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
05:19 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
1,804 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
19:36 |
|
Platform |
Not applicable |
x86 Windows 7
|
File property |
Value |
|---|---|
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
2,136 |
|
Date (UTC) |
18-Aug-2016 |
|
Time (UTC) |
23:45 |
|
Platform |
Not applicable |
|
File name |
X86_0d1b8faec21fbe94ef4264154970894b_31bf3856ad364e35_6.1.7601.23523_none_c13be0907e409de0.manifest |
|
File version |
Not applicable |
|
File size |
694 |
|
Date (UTC) |
18-Aug-2016 |
|
Time (UTC) |
23:45 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.23523_none_bb7880c511efbb4a.manifest |
|
File version |
Not applicable |
|
File size |
42,145 |
|
Date (UTC) |
17-Aug-2016 |
|
Time (UTC) |
06:02 |
|
Platform |
Not applicable |
x86 Windows Vista
|
File property |
Value |
|---|---|
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
3,078 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
05:51 |
|
Platform |
Not applicable |
|
File name |
X86_0140a2cedd1c6671403204cf5c64c19f_31bf3856ad364e35_6.0.6002.24006_none_d0c536e0daa6acb4.manifest |
|
File version |
Not applicable |
|
File size |
694 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
05:51 |
|
Platform |
Not applicable |
|
File name |
X86_935b41236a32aba0af0869a69a12deb3_31bf3856ad364e35_6.0.6002.19679_none_1c347c4399a218be.manifest |
|
File version |
Not applicable |
|
File size |
694 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
05:51 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_ba97391697ddc68a.manifest |
|
File version |
Not applicable |
|
File size |
6,543 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
02:32 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_bb696065b0c58448.manifest |
|
File version |
Not applicable |
|
File size |
6,543 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
02:30 |
|
Platform |
Not applicable |
ia64 Windows Server 2008
|
File property |
Value |
|---|---|
|
File name |
Ia64_77d304e1f16432a47fbc0ecc4e42273d_31bf3856ad364e35_6.0.6002.19679_none_d693f8dda128056f.manifest |
|
File version |
Not applicable |
|
File size |
1,036 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
05:51 |
|
Platform |
Not applicable |
|
File name |
Ia64_c512610a0d9c41f604d5b3147827f28a_31bf3856ad364e35_6.0.6002.24006_none_81e76e9286d04e9d.manifest |
|
File version |
Not applicable |
|
File size |
1,036 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
05:51 |
|
Platform |
Not applicable |
|
File name |
Ia64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_ba98dd0c97dbcf86.manifest |
|
File version |
Not applicable |
|
File size |
6,551 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
01:51 |
|
Platform |
Not applicable |
|
File name |
Ia64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_bb6b045bb0c38d44.manifest |
|
File version |
Not applicable |
|
File size |
6,551 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
01:42 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
2,256 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
05:51 |
|
Platform |
Not applicable |
|
File name |
Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_210a7eec849bf9bb.manifest |
|
File version |
Not applicable |
|
File size |
5,013 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
02:27 |
|
Platform |
Not applicable |
|
File name |
Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_21dca63b9d83b779.manifest |
|
File version |
Not applicable |
|
File size |
5,013 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
02:26 |
|
Platform |
Not applicable |
x64 Windows Vista and Windows Server 2008
|
File property |
Value |
|---|---|
|
File name |
Amd64_0fbdc014d575088792aa3fb818fe5016_31bf3856ad364e35_6.0.6002.24006_none_2467e53cb6db660b.manifest |
|
File version |
Not applicable |
|
File size |
1,038 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
05:51 |
|
Platform |
Not applicable |
|
File name |
Amd64_38a9a254dc978cd081591e05c6356fb0_31bf3856ad364e35_6.0.6002.19679_none_0fe55f0aa155a395.manifest |
|
File version |
Not applicable |
|
File size |
1,038 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
05:51 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_16b5d49a503b37c0.manifest |
|
File version |
Not applicable |
|
File size |
6,559 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
02:17 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_1787fbe96922f57e.manifest |
|
File version |
Not applicable |
|
File size |
6,559 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
01:58 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
3,102 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
05:51 |
|
Platform |
Not applicable |
|
File name |
Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.19679_none_210a7eec849bf9bb.manifest |
|
File version |
Not applicable |
|
File size |
5,013 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
02:27 |
|
Platform |
Not applicable |
|
File name |
Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6002.24006_none_21dca63b9d83b779.manifest |
|
File version |
Not applicable |
|
File size |
5,013 |
|
Date (UTC) |
20-Aug-2016 |
|
Time (UTC) |
02:26 |
|
Platform |
Not applicable |
