Symptoms

Consider the following scenario:

  • You develop a client application in Microsoft Visual Studio 2008. The client application uses a ReportViewer control.

  • The client application tries to use a nondefault printer to print a report that is hosted by the ReportViewer control.

In this scenario, your experience printing problems. For example, the wrong paper tray is used, the report is printed in black and white when the printer is set to use colors, or the client application crashes.

Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Visual Studio 2008 Service Pack 1 (SP1) installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information


This hotfix does not replace any other hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For all supported versions of Visual Studio 2008

File name

File version

File size

Date

Time

Platform

Microsoft.reportviewer.common.dll

9.0.30729.5759

3,649,536

02-Dec-2011

16:14

x86

Microsoft.reportviewer.common.resources.dll

9.0.30729.5759

204,800

02-Dec-2011

17:34

x86

Microsoft.reportviewer.common.resources.dll

9.0.30729.5759

245,760

02-Dec-2011

18:23

x86

Microsoft.reportviewer.common.resources.dll

9.0.30729.5759

208,896

02-Dec-2011

18:43

x86

Microsoft.reportviewer.common.resources.dll

9.0.30729.5759

208,896

02-Dec-2011

18:58

x86

Microsoft.reportviewer.common.resources.dll

9.0.30729.5759

212,992

02-Dec-2011

19:13

x86

Microsoft.reportviewer.common.resources.dll

9.0.30729.5759

208,896

02-Dec-2011

19:26

x86

Microsoft.reportviewer.common.resources.dll

9.0.30729.5759

208,896

02-Dec-2011

19:41

x86

Microsoft.reportviewer.common.resources.dll

9.0.30729.5759

188,416

02-Dec-2011

19:56

x86

Microsoft.reportviewer.common.resources.dll

9.0.30729.5759

188,416

02-Dec-2011

20:13

x86

Microsoft.reportviewer.common.resources.dll

9.0.30729.5759

221,184

03-Dec-2011

00:51

x86

Microsoft.reportviewer.webforms.dll

9.0.30729.5759

864,256

02-Dec-2011

16:14

x86

Microsoft.reportviewer.webforms.resources.dll

9.0.30729.5759

159,744

02-Dec-2011

17:34

x86

Microsoft.reportviewer.webforms.resources.dll

9.0.30729.5759

167,936

02-Dec-2011

18:23

x86

Microsoft.reportviewer.webforms.resources.dll

9.0.30729.5759

159,744

02-Dec-2011

18:43

x86

Microsoft.reportviewer.webforms.resources.dll

9.0.30729.5759

159,744

02-Dec-2011

18:58

x86

Microsoft.reportviewer.webforms.resources.dll

9.0.30729.5759

159,744

02-Dec-2011

19:13

x86

Microsoft.reportviewer.webforms.resources.dll

9.0.30729.5759

159,744

02-Dec-2011

19:26

x86

Microsoft.reportviewer.webforms.resources.dll

9.0.30729.5759

159,744

02-Dec-2011

19:41

x86

Microsoft.reportviewer.webforms.resources.dll

9.0.30729.5759

159,744

02-Dec-2011

19:56

x86

Microsoft.reportviewer.webforms.resources.dll

9.0.30729.5759

155,648

02-Dec-2011

20:13

x86

Microsoft.reportviewer.webforms.resources.dll

9.0.30729.5759

163,840

03-Dec-2011

00:51

x86

Microsoft.reportviewer.winforms.dll

9.0.30729.5759

344,064

02-Dec-2011

16:14

x86

Microsoft.reportviewer.winforms.resources.dll

9.0.30729.5759

65,536

02-Dec-2011

17:34

x86

Microsoft.reportviewer.winforms.resources.dll

9.0.30729.5759

69,632

02-Dec-2011

18:23

x86

Microsoft.reportviewer.winforms.resources.dll

9.0.30729.5759

65,536

02-Dec-2011

18:43

x86

Microsoft.reportviewer.winforms.resources.dll

9.0.30729.5759

65,536

02-Dec-2011

18:58

x86

Microsoft.reportviewer.winforms.resources.dll

9.0.30729.5759

65,536

02-Dec-2011

19:13

x86

Microsoft.reportviewer.winforms.resources.dll

9.0.30729.5759

65,536

02-Dec-2011

19:26

x86

Microsoft.reportviewer.winforms.resources.dll

9.0.30729.5759

65,536

02-Dec-2011

19:41

x86

Microsoft.reportviewer.winforms.resources.dll

9.0.30729.5759

61,440

02-Dec-2011

19:56

x86

Microsoft.reportviewer.winforms.resources.dll

9.0.30729.5759

61,440

02-Dec-2011

20:13

x86

Microsoft.reportviewer.winforms.resources.dll

9.0.307 29.5759

65,536

03-Dec-2011

00:51

x86

Reportviewer.exe

9.0.30729.5759

2,305,112

02-Dec-2011

16:27

x86


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Workaround

To work around this issue, set the printer that you use to print the report as the default printer.

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