When this issue occurs, you receive the following message on the telephone:
通話に失敗しました。**** は取り込み中です
Resolution
To resolve this issue, install one of the following cumulative updates:
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2988177 August 2014 Cumulative Update for Lync Phone Edition for Aastra 6721ip and Aastra 6725ip telephones (KB2988177)
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2988178 August 2014 Cumulative Update for Lync Phone Edition for HP 4110 and HP 4120 telephones (KB2988178)
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2988181 August 2014 Cumulative Update for Lync Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000 (KB2988181)
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2988182 August 2014 Cumulative Update for Lync Phone Edition for Polycom CX700 and LG-Nortel IP Phone 8540 telephones (KB2988182)
After you install one of these cumulative updates, if you call a user whose line is busy, you will receive the following message on the telephone:
通話中または ****は取り込み中です
