Symptoms
"Runtime error 3343 unrecognized database format" This error refers to the frxque32.mdb file and occurs when launching the Queue Monitor.
Cause
The frxque32.mdb file has been corrupted.
Resolution
Please Note: Scheduled reports are stored in the FRx queue database. If reports have been scheduled, the schedule records will be lost when a new queue database is created. Reports must be re-scheduled after completing these steps. Locate the frxque32.mdb file in the FRx Queue directory (typically the same as the FRx SysData directory). Rename frxque32.mdb. (For example, frxque32.mdb.old). Locate frxque32.tpl in the FRx SysData directory.NOTE: This is a clean copy of frxque32.mdb. Always keep the original frxque32.tpl file intact. Copy the frxque32.tpl file. Rename this copy frxque32.mdb.
