Send to OneNote and Meeting Notes buttons in Outlook do not work

  • Article
  • Applies to:
    Microsoft OneNote 2010, Microsoft Outlook 2010, Outlook 2013, OneNote 2013

Nothing happens when you select the Send to OneNote button or the Meeting Notes button in Microsoft Outlook 2013 or Microsoft Outlook 2010.

Cause

This problem occurs because the following registry value disables the ability to send items to OneNote from Microsoft Outlook:

DWORD: DisableSendEmailtoOneNote
Value data: 1

This registry entry can exist in either of the following subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\<x.0>\OneNote\Options\OutlookAndWeb
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\<x.0>\OneNote\Options\OutlookAndWeb

Note

In this registry entry, <x.0> represents your version of Microsoft Office (15.0 = Office 2013, 14.0 = Office 2010).

Resolution

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

  1. Exit Outlook and OneNote.

  2. Start Registry Editor. To do this, use one of the following procedures, as appropriate for your version of Windows.

    • Windows 8: Press Windows logo key+R to open a Run dialog box. Type regedit.exe, and then press OK.
    • Windows 7: Select Start, type regedit.exe in the Start search box, and then press Enter.

  3. In Registry Editor, locate and then select the following subkeys in the registry:

    HKEY_CURRENT_USER\Software\Microsoft\Office\<x.0>\OneNote\Options\OutlookAndWeb
    HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\<x.0\OneNote\Options\OutlookAndWeb

    Note

    In this registry entry, <x.0> represents your version of Microsoft Office (15.0 = Office 2013, 14.0 = Office 2010).

  4. Locate and then double-click the following value:

    DisableSendEmailtoOneNote

  5. In the Value Data box, type 0, and then select OK.

  6. Exit Registry Editor.

Note

If the registry value is located under the Policies hive, it may have been configured by Group Policy. If it was configured by Group Policy, it will be restored when this policy is refreshed on the computer. Your administrator must change the policy to change this setting. See the "More information" section.

More information

The Disable Outlook send email to OneNote option policy setting is located in the Microsoft OneNote 2013 and Microsoft OneNote 2010 administrative templates, under OneNote Options | Sent to OneNote.

To allow users to send items to OneNote from Outlook, set this policy setting to either Not Configured or Disabled.

You can find the Send to OneNote button on the Home ribbon in Outlook 2013 when you view Mail, Tasks, or People and in Outlook 2010 when you view Mail or Contacts.

The Send to OneNote button on the Home Ribbon.

The Meeting Notes button can be found on the Meeting and Appointment ribbons when you view Calendar items in Outlook 2013.

The Meeting Notes button.

The OneNote button can be found on the Meeting and Appointment ribbons when you view Calendar items in Outlook 2010.

The OneNote button on a Calendar item in Outlook 2010.