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Dynamics 365


Service Update 9.1.9 for Microsoft Dynamics CRM (on-premises) 9.1 is now available. This article describes the hotfixes and updates that are included in Service Update 9.1.9.

More information

Update package

Version Number

Service Update 1.9 for Microsoft Dynamics CRM (on-premises) 9.1

To determine whether your organization had this update applied, check your Microsoft Dynamics CRM Online version number. Select the gear icon in the upper-right corner, and then select About.

Update information

Microsoft Dynamics 365 (on-premises) Update 1.9 is now available.

The following file is available for download from the Microsoft Download Center:

Download the Microsoft Dynamics 365 (on-premises) Update 1.9 package now

Service Update 1.9 resolves the following issues

Repaired functionality

The following list details items in Dynamics that were not functioning but are now repaired:

  • Quick find search on a view does not display the correct number of records.

  • PNG Icons of customized entities do not show up in SiteMap on mobile browser.

  • Extra calls for On-Prem Async service made to the different endpoints.

  • App for Outlook dashboard is not visible to customize.

  • Custom icon/webresource created on UCI does not load if users use the internal url

  • The Opportunity or Quote or Order or Invoice Suggestions dialog does not show products in the grid.

  • Security Fixes.

Known Issues previous Service Update  With CU, published on March 16, 2022, CRM web site fails loading due to signing issue with this specific Microsoft.Crm.UClient.MainClient.dll and stops the .net fusion process. 

Resolution: Above known issue is resolved in update Customers who have downloaded service update earlier can download service update to resolve the issue.

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