Symptoms

Consider the following scenario:

  • You have deployed the Microsoft Skype for Business 2016 client.

  • You have Azure voicemail enabled for users.

  • You receive a voicemail on Azure voicemail.

In this scenario, the Skype for business client may not show the voicemail or may show the "From" part of the voicemail as "noreply@skype.voicemail.com" instead of the senders' name.

Resolution

To fix this issue, install the April 2, 2019, update (KB4462234) for Skype for Business 2016.

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