Skype for Business still rings if a PSTN call is ended before it's answered by an online user in Skype for Business Server 2015

Support

Hello,

Select a different account.

You have multiple accounts

Choose the account you want to sign in with.

Skype for Business Server 2015 More...Less

Symptoms

In Microsoft Skype for Business Server 2015, consider the following scenario:

User A is a Skype for Business Online user who is using on-premises PSTN connectivity via on-premises call handling (OPCH).
User B is a PSTN caller who is calling user A.
User B ends the call before user A answers the call.

In this situation, the Skype for Business client still rings even after the call is ended.

To fix this issue, install the July 2019 cumulative update 6.0.9319.559 for Skype for Business Server 2015, Front End Server and Edge Server.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.