Applies ToDynamics SL 2011 Microsoft Dynamics SL 7.0 Service Pack 4 Accounts Receivable

Symptoms

Consider the following scenario in Accounts Receivable in Microsoft Dynamics SL:

  • You open Customer Maintenance (08.260.00) and then click to select the Quick Send check box for at least one customer.

  • You open Invoice/Memo Forms (08.760.00) and then print invoices that include customers for whom you clicked to select the Quick Send check box and customers for whom you did not do this.

In this scenario, no additional invoices for non-quick send customers are printed after the invoice for the first quick send customer is processed.

Resolution

Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics SL 7.0 Service Pack 4 (SP4)

Changed files

Date

File version

0876010.exe

16-Mar-2012

7.05.60316.00

Microsoft Dynamics SL 2011

Changed files

Date

File version

0876010.exe

19-Mar-2012

8.00.20319.01

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

For information about the prerequisites for this hotfix, refer to the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.This problem was reported as issue number 24228. This problem was corrected in Microsoft Dynamics SL 2011 Feature Pack 1.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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