Symptoms

Symptom 1

On a computer that's running Windows 8.1, you may receive a Stop error 0x0000009F in DRIVER_POWER_STATE_FAILURE error message when your computer resumes from sleep mode.

Symptom 2

On a computer that's running Windows 8.1, you may receive PDC_WATCHDOG_TIMEOUT error 0x14F_WCM when your computer resumes from sleep mode.

Cause

Cause 1

This problem occurs because the NDIS driver does not handle power state transition requests correctly when power management is disabled on a Teredo tunnel adapter or an IPHTTPS tunnel adapter.

Cause 2

This problem occurs because the power state transition fails on the Wi-Fi network adapter, which triggers a time-out in the monitoring thread.

How to obtain this update

Note This hotfix detects and handles the power state transition failure before it times out in the monitoring thread.

Method 1: Windows Update

This update is available from Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows Server 2012 R2

Download Download the package now.

Note The update for Windows RT 8.1 or Windows RT can be obtained only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To apply this update, you must first have update 2919355 installed on Windows 8.1.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.









Windows 8.1 file information and notesImportant Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows 8.1" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.17 xxx

    Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

    RTM

    GDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Ndis.sys

6.3.9600.17672

869,696

05-Feb-2015

20:17

x86

Ndistrace.mof

Not applicable

4,548

18-Jun-2013

12:18

Not applicable

For all supported x64-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Ndis.sys

6.3.9600.17672

1,113,920

05-Feb-2015

20:24

x64

Ndistrace.mof

Not applicable

4,548

18-Jun-2013

14:42

Not applicable

For all supported Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Ndis.sys

6.3.9600.17672

740,688

05-Feb-2015

20:13

Not applicable

Ndistrace.mof

Not applicable

4,548

18-Jun-2013

14:44

Not applicable

Additional file information for Windows 8.1

Additional files for all supported x86-based versions of Windows 8.1

File property

Value

File name

X86_599403ccd99f963a14a7ee22f94f4eca_31bf3856ad364e35_6.3.9600.17673_none_4f5bec4ab117cdb5.manifest

File version

Not applicable

File size

699

Date (UTC)

05-Feb-2015

Time (UTC)

20:26

File name

X86_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.3.9600.17673_none_edff0148439e7cc9.manifest

File version

Not applicable

File size

257,949

Date (UTC)

05-Feb-2015

Time (UTC)

22:53

Additional files for all supported x64-based versions of Windows 8.1

File property

Value

File name

Amd64_96188a05fe8af06c86c8052509af6418_31bf3856ad364e35_6.3.9600.17673_none_d997adbb9b132b2a.manifest

File version

Not applicable

File size

703

Date (UTC)

05-Feb-2015

Time (UTC)

20:26

File name

Amd64_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.3.9600.17673_none_4a1d9ccbfbfbedff.manifest

File version

Not applicable

File size

257,995

Date (UTC)

05-Feb-2015

Time (UTC)

22:57

Additional files for all supported Windows RT 8.1

File property

Value

File name

Arm_7e69a2731bbb38c9238159b5d0737dd7_31bf3856ad364e35_6.3.9600.17673_none_20003c229ddfc560.manifest

File version

Not applicable

File size

699

Date (UTC)

05-Feb-2015

Time (UTC)

20:26

File name

Arm_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.3.9600.17673_none_ee0173a0439b9b8f.manifest

File version

Not applicable

File size

257,935

Date (UTC)

05-Feb-2015

Time (UTC)

22:49


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

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