Symptoms

After you install update 2973201 on a Windows 7-based or Windows Vista-based tablet, you cannot move the Tablet PC Input Panel window by using a stylus or touch input. However, you can move the window by using a mouse.

Note The Windows on-screen keyboard (osk.exe) is unaffected by this issue.

How to obtain the hotfixes

To resolve this issue, we have released hotfixes for Windows 7 and Windows Vista.

Before you install the hotfixes, check the prerequisites for the hotfixes.



Note We recommend that you install update 2982791 that more comprehensively fixes the problem for all applications than the hotfixes.

Hotfix information for Windows 7 and Windows Vista

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Vista Service Pack 2 (SP2).

For more information about how to obtain Windows 7 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

For more information about how to obtain Windows Vista SP2, click the following article number to view the article in the Microsoft Knowledge Base:

948465 Information about Service Pack 2 for Windows Vista and for Windows Server 2008

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

This issue occurs because some integrity level information is not initialized correctly for specific message types that originate from pen or touch input.

For more information about how to open and move Tablet PC Input Pane, go to the following Microsoft website:

How to open and move Tablet PC Input PaneFor more information about software update terminology, click the following article number to go to the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 file information notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760 1.18xxx

    Windows 7

    SP1

    GDR

    6.1.760 1.22 xxx

    Windows 7

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Tiptsf.dll

6.1.7601.18512

348,672

18-Jun-2014

01:52

x86

Tiptsf.dll

6.1.7601.22722

348,672

18-Jun-2014

01:59

x86

Boxed-correct.avi

Not applicable

89,600

04-Jul-2013

12:19

Not applicable

Boxed-delete.avi

Not applicable

31,744

04-Jul-2013

12:19

Not applicable

Boxed-join.avi

Not applicable

33,280

04-Jul-2013

12:19

Not applicable

Boxed-split.avi

Not applicable

62,976

04-Jul-2013

12:19

Not applicable

Correct.avi

Not applicable

197,120

04-Jul-2013

12:19

Not applicable

Delete.avi

Not applicable

224,256

04-Jul-2013

12:19

Not applicable

Join.avi

Not applicable

222,208

04-Jul-2013

12:19

Not applicable

Split.avi

Not applicable

194,048

04-Jul-2013

12:19

Not applicable

Tabletpcinputpanel-ppdlic.xrm-ms

Not applicable

3,112

14-Jul-2014

01:56

Not applicable

Tabtip.exe

6.1.7601.18512

181,760

18-Jun-2014

01:51

x86

Tipband.dll

6.1.7601.18512

104,448

18-Jun-2014

01:52

x86

Tipres.dll

6.1.7601.18512

544,768

18-Jun-2014

01:50

x86

Tipskins.dll

6.1.7601.18532

868,864

14-Jul-2014

01:42

x86

Boxed-correct.avi

Not applicable

89,600

09-Jul-2013

06:14

Not applicable

Boxed-delete.avi

Not applicable

31,744

09-Jul-2013

06:14

Not applicable

Boxed-join.avi

Not applicable

33,280

09-Jul-2013

06:14

Not applicable

Boxed-split.avi

Not applicable

62,976

09-Jul-2013

06:14

Not applicable

Correct.avi

Not applicable

197,120

09-Jul-2013

06:14

Not applicable

Delete.avi

Not applicable

224,256

09-Jul-2013

06:14

Not applicable

Join.avi

Not applicable

222,208

09-Jul-2013

06:14

Not applicable

Split.avi

Not applicable

194,048

09-Jul-2013

06:14

Not applicable

Tabletpcinputpanel-ppdlic.xrm-ms

Not applicable

3,112

14-Jul-2014

01:57

Not applicable

Tabtip.exe

6.1.7601.22722

181,760

18-Jun-2014

01:58

x86

Tipband.dll

6.1.7601.22722

104,448

18-Jun-2014

01:59

x86

Tipres.dll

6.1.7601.22722

544,768

18-Jun-2014

01:57

x86

Tipskins.dll

6.1.7601.22743

868,864

14-Jul-2014

01:42

x86

For all supported x64-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Tiptsf.dll

6.1.7601.18512

503,296

18-Jun-2014

02:19

x64

Tiptsf.dll

6.1.7601.22722

503,296

18-Jun-2014

02:16

x64

Boxed-correct.avi

Not applicable

89,600

04-Jul-2013

12:18

Not applicable

Boxed-delete.avi

Not applicable

31,744

04-Jul-2013

12:18

Not applicable

Boxed-join.avi

Not applicable

33,280

04-Jul-2013

12:18

Not applicable

Boxed-split.avi

Not applicable

62,976

04-Jul-2013

12:18

Not applicable

Correct.avi

Not applicable

197,120

04-Jul-2013

12:18

Not applicable

Delete.avi

Not applicable

224,256

04-Jul-2013

12:18

Not applicable

Join.avi

Not applicable

222,208

04-Jul-2013

12:18

Not applicable

Split.avi

Not applicable

194,048

04-Jul-2013

12:18

Not applicable

Tabletpcinputpanel-ppdlic.xrm-ms

Not applicable

3,112

14-Jul-2014

02:16

Not applicable

Tabtip.exe

6.1.7601.18512

224,768

18-Jun-2014

02:18

x64

Tipband.dll

6.1.7601.18512

110,592

18-Jun-2014

02:19

x64

Tipres.dll

6.1.7601.18512

544,768

18-Jun-2014

02:17

x64

Tipskins.dll

6.1.7601.18532

1,247,232

14-Jul-2014

02:02

x64

Boxed-correct.avi

Not applicable

89,600

09-Jul-2013

06:19

Not applicable

Boxed-delete.avi

Not applicable

31,744

09-Jul-2013

06:19

Not applicable

Boxed-join.avi

Not applicable

33,280

09-Jul-2013

06:19

Not applicable

Boxed-split.avi

Not applicable

62,976

09-Jul-2013

06:19

Not applicable

Correct.avi

Not applicable

197,120

09-Jul-2013

06:19

Not applicable

Delete.avi

Not applicable

224,256

09-Jul-2013

06:19

Not applicable

Join.avi

Not applicable

222,208

09-Jul-2013

06:19

Not applicable

Split.avi

Not applicable

194,048

09-Jul-2013

06:19

Not applicable

Tabletpcinputpanel-ppdlic.xrm-ms

Not applicable

3,112

14-Jul-2014

02:05

Not applicable

Tabtip.exe

6.1.7601.22722

224,768

18-Jun-2014

02:16

x64

Tipband.dll

6.1.7601.22722

110,592

18-Jun-2014

02:16

x64

Tipres.dll

6.1.7601.22722

544,768

18-Jun-2014

02:15

x64

Tipskins.dll

6.1.7601.22743

1,247,232

14-Jul-2014

01:52

x64

Tiptsf.dll

6.1.7601.18512

348,672

18-Jun-2014

01:52

x86

Tiptsf.dll

6.1.7601.22722

348,672

18-Jun-2014

01:59

x86

Tabtip32.exe

6.1.7601.18532

10,240

14-Jul-2014

01:41

x86

Tabtip32.exe

6.1.7601.22743

10,240

14-Jul-2014

01:42

x86

Windows Vista file information and notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Product

    SR_Level

    Service branch

    Service branch

    6.0.600 0.16xxx

    Windows Vista

    SP2

    GDR

    6.0.600 2.18xxx

    Windows Vista

    SP2

    GDR

    6.0.600 2.19 xxx

    Windows Vista

    SP2

    GDR

    6.0.600 2.23xxx

    Windows Vista

    SP2

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Vista" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Vista

File name

File version

File size

Date

Time

Platform

Tabletpcinputpanel-ppdlic.xrm-ms

Not applicable

3,283

14-Jul-2014

01:20

Not applicable

Tabtip.exe

6.0.6002.18005

304,128

11-Apr-2009

06:28

x86

Tipband.dll

6.0.6002.19119

114,688

07-Jun-2014

02:08

x86

Tipres.dll

6.0.6000.16386

1,149,440

02-Nov-2006

07:32

x86

Tipskins.dll

6.0.6002.19142

1,305,088

14-Jul-2014

01:30

x86

Tabletpcinputpanel-ppdlic.xrm-ms

Not applicable

3,283

14-Jul-2014

00:34

Not applicable

Tabtip.exe

6.0.6002.23445

304,128

13-Jul-2014

23:20

x86

Tipband.dll

6.0.6002.23445

114,688

14-Jul-2014

00:30

x86

Tipres.dll

6.0.6002.23445

1,149,440

13-Jul-2014

23:20

x86

Tipskins.dll

6.0.6002.23445

1,305,088

14-Jul-2014

00:30

x86

For all supported x64-based versions of Windows Vista

File name

File version

File size

Date

Time

Platform

Tabletpcinputpanel-ppdlic.xrm-ms

Not applicable

3,283

14-Jul-2014

01:20

Not applicable

Tabtip.exe

6.0.6002.18005

304,128

11-Apr-2009

06:28

x86

Tipband.dll

6.0.6002.19119

114,688

07-Jun-2014

02:08

x86

Tipres.dll

6.0.6000.16386

1,149,440

02-Nov-2006

07:32

x86

Tipskins.dll

6.0.6002.19142

1,305,088

14-Jul-2014

01:30

x86

Tabletpcinputpanel-ppdlic.xrm-ms

Not applicable

3,283

14-Jul-2014

00:34

Not applicable

Tabtip.exe

6.0.6002.23445

304,128

13-Jul-2014

23:20

x86

Tipband.dll

6.0.6002.23445

114,688

14-Jul-2014

00:30

x86

Tipres.dll

6.0.6002.23445

1,149,440

13-Jul-2014

23:20

x86

Tipskins.dll

6.0.6002.23445

1,305,088

14-Jul-2014

00:30

x86

Additional file information

Additional file information for Windows 7

Additional files for all supported x86-based versions of Windows 7

File property

Value

File name

X86_2e15498e17063b492477fc2aced15af0_31bf3856ad364e35_6.1.7601.18532_none_805afbb2368600ff.manifest

File version

Not applicable

File size

1,071

Date (UTC)

14-Jul-2014

Time (UTC)

22:47

Platform

Not applicable

File name

X86_99087500930d675ec1efc55e3ca2aa55_31bf3856ad364e35_6.1.7601.22743_none_abe337165d82f91f.manifest

File version

Not applicable

File size

1,071

Date (UTC)

14-Jul-2014

Time (UTC)

22:47

Platform

Not applicable

File name

X86_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.18512_none_1eb27d637756c320.manifest

File version

Not applicable

File size

100,256

Date (UTC)

18-Jun-2014

Time (UTC)

02:15

Platform

Not applicable

File name

X86_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22743_none_1f1cac9a908bcd3b.manifest

File version

Not applicable

File size

107,527

Date (UTC)

14-Jul-2014

Time (UTC)

22:50

Platform

Not applicable

File name

X86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.18532_none_137ec87dd5d684fe.manifest

File version

Not applicable

File size

34,581

Date (UTC)

14-Jul-2014

Time (UTC)

22:50

Platform

Not applicable

File name

X86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22743_none_13fe978ceefb5737.manifest

File version

Not applicable

File size

34,581

Date (UTC)

14-Jul-2014

Time (UTC)

22:50

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7

File property

Value

File name

Amd64_34891d5670b6d3eb2c28107265d3586f_31bf3856ad364e35_6.1.7601.22743_none_069444bd43d671a3.manifest

File version

Not applicable

File size

1,796

Date (UTC)

14-Jul-2014

Time (UTC)

22:47

Platform

Not applicable

File name

Amd64_931eee40805fee35bead969c2ed410e8_31bf3856ad364e35_6.1.7601.18532_none_2b1bdb50617e6140.manifest

File version

Not applicable

File size

1,796

Date (UTC)

14-Jul-2014

Time (UTC)

22:47

Platform

Not applicable

File name

Amd64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.18512_none_7ad118e72fb43456.manifest

File version

Not applicable

File size

100,260

Date (UTC)

18-Jun-2014

Time (UTC)

02:43

Platform

Not applicable

File name

Amd64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22743_none_7b3b481e48e93e71.manifest

File version

Not applicable

File size

107,531

Date (UTC)

14-Jul-2014

Time (UTC)

22:47

Platform

Not applicable

File name

Amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.18532_none_6f9d64018e33f634.manifest

File version

Not applicable

File size

34,732

Date (UTC)

14-Jul-2014

Time (UTC)

22:47

Platform

Not applicable

File name

Amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22743_none_701d3310a758c86d.manifest

File version

Not applicable

File size

34,732

Date (UTC)

14-Jul-2014

Time (UTC)

22:47

Platform

Not applicable

File name

Wow64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.18512_none_8525c3396414f651.manifest

File version

Not applicable

File size

100,260

Date (UTC)

18-Jun-2014

Time (UTC)

02:07

Platform

Not applicable

File name

Wow64_microsoft-windows-t..andinkinputservices_31bf3856ad364e35_6.1.7601.22743_none_858ff2707d4a006c.manifest

File version

Not applicable

File size

107,531

Date (UTC)

14-Jul-2014

Time (UTC)

22:47

Platform

Not applicable

File name

Wow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.18532_none_79f20e53c294b82f.manifest

File version

Not applicable

File size

22,650

Date (UTC)

14-Jul-2014

Time (UTC)

01:56

Platform

Not applicable

File name

Wow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.1.7601.22743_none_7a71dd62dbb98a68.manifest

File version

Not applicable

File size

22,650

Date (UTC)

14-Jul-2014

Time (UTC)

01:56

Platform

Not applicable

Additional file information for Windows Vista

Additional files for all supported x86-based versions of Windows Vista

File property

Value

File name

X86_1b9768b00c284ae941a7b38b2c76e6ee_31bf3856ad364e35_6.0.6002.23445_none_4cafc9d4de9bff35.manifest

File version

Not applicable

File size

707

Date (UTC)

14-Jul-2014

Time (UTC)

22:27

Platform

Not applicable

File name

X86_e2a76887eae4652d4123dadd664efef4_31bf3856ad364e35_6.0.6002.19142_none_ee6c5c4bd15c7f6d.manifest

File version

Not applicable

File size

707

Date (UTC)

14-Jul-2014

Time (UTC)

22:27

Platform

Not applicable

File name

X86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.19142_none_134c396274c752f1.manifest

File version

Not applicable

File size

171,421

Date (UTC)

14-Jul-2014

Time (UTC)

22:27

Platform

Not applicable

File name

X86_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.23445_none_13d8dad78de2390e.manifest

File version

Not applicable

File size

160,269

Date (UTC)

14-Jul-2014

Time (UTC)

00:49

Platform

Not applicable

Additional files for all supported x64-based versions of Windows Vista

File property

Value

File name

Amd64_6da451a052b4b152c4341488ab9f1f19_31bf3856ad364e35_6.0.6002.23445_none_b5afaa57f6686858.manifest

File version

Not applicable

File size

1,064

Date (UTC)

14-Jul-2014

Time (UTC)

22:27

Platform

Not applicable

File name

Amd64_d98922ca2f915219482adb0da14411b5_31bf3856ad364e35_6.0.6002.19142_none_fa7c0ca5ce0170c7.manifest

File version

Not applicable

File size

1,064

Date (UTC)

14-Jul-2014

Time (UTC)

22:27

Platform

Not applicable

File name

Amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.19142_none_6f6ad4e62d24c427.manifest

File version

Not applicable

File size

171,786

Date (UTC)

14-Jul-2014

Time (UTC)

22:27

Platform

Not applicable

File name

Amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.23445_none_6ff7765b463faa44.manifest

File version

Not applicable

File size

160,617

Date (UTC)

14-Jul-2014

Time (UTC)

01:04

Platform

Not applicable

File name

Wow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.19142_none_79bf7f3861858622.manifest

File version

Not applicable

File size

148,620

Date (UTC)

14-Jul-2014

Time (UTC)

01:45

Platform

Not applicable

File name

Wow64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.0.6002.23445_none_7a4c20ad7aa06c3f.manifest

File version

Not applicable

File size

148,620

Date (UTC)

14-Jul-2014

Time (UTC)

00:47

Platform

Not applicable



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