This article applies to Microsoft Dynamics NAV for all countries and all language locales.

Symptoms

After you apply hotfixes 2292157 and 2764340 for Microsoft Dynamics NAV 2009, the Apply Customer Entries form and the Apply Vendor Entries form display incorrect values in the Balance field and the Pmt. Disc. Amount field.

This problem occurs in the following products:

  • Microsoft Dynamics NAV 2009 Service Pack 1

  • Microsoft Dynamics NAV 2009 R2

For more information about the hotfixes 2292157 and 2764340, click the following article numbers to view the articles in the Microsoft Knowledge Base:

2292157 The "Balance" field and the "Pmt. Disc. Amount" field in the Apply Customer Entries form and in the Apply Vendor Entries form show incorrect values if you apply a payment to several open documents in Microsoft Dynamics NAV

2764340 Vendor entries are still selected even though you cleared the vendor entries previously in the "Apply Vendor Entries" form in Microsoft Dynamics NAV 2009

Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure. However, they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Dynamics NAV client users are logged off the system. This includes Microsoft Dynamics NAV Application Server (NAS) services. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:

  • The Modify permission for the object that you will be changing.

  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015

    object.

Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.

To resolve this problem, follow these steps:

  1. Change the code in the HandlChosenEntries function in theApply Customer Entries form (232) as follows:
    Existing code 1

    ...
    CurrentAmount := CurrentAmount + AppliedCustLedgEntryTemp."Remaining Amount" -
    AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible";
    END ELSE IF (ABS(CurrentAmount) = ABS(AppliedCustLedgEntryTemp."Remaining Amount" -
    AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible"))
    THEN BEGIN

    // Delete the following lines.
    PmtDiscAmount := PmtDiscAmount + AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible" + PossiblePmtDisc;
    CurrentAmount := CurrentAmount + AppliedCustLedgEntryTemp."Remaining Amount" -
    AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible" - PossiblePmtDisc;
    PossiblePmtDisc := 0;
    // End of the deleted lines.

    AppliedAmount := AppliedAmount + CorrectionAmount;
    END ELSE IF (FromZeroGenJnl) THEN BEGIN
    PmtDiscAmount := PmtDiscAmount + AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible";
    CurrentAmount := CurrentAmount +
    AppliedCustLedgEntryTemp."Remaining Amount" - AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible";
    ...

    Replacement code 1

    ...
    CurrentAmount := CurrentAmount + AppliedCustLedgEntryTemp."Remaining Amount" -
    AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible";
    END ELSE IF (ABS(CurrentAmount) = ABS(AppliedCustLedgEntryTemp."Remaining Amount" -
    AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible"))
    THEN BEGIN

    // Add the following lines.
    PmtDiscAmount := PmtDiscAmount + AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible";
    CurrentAmount := CurrentAmount + AppliedCustLedgEntryTemp."Remaining Amount" -
    AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible";
    // End of the added lines.

    AppliedAmount := AppliedAmount + CorrectionAmount;
    END ELSE IF (FromZeroGenJnl) THEN BEGIN
    PmtDiscAmount := PmtDiscAmount + AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible";
    CurrentAmount := CurrentAmount +
    AppliedCustLedgEntryTemp."Remaining Amount" - AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible";
    ...

    Existing code 2

    ...
    END;
    CurrentAmount := CurrentAmount + AppliedCustLedgEntryTemp."Remaining Amount" -
    AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible";
    END;
    END ELSE BEGIN

    // Delete the following lines.
    PossiblePmtDisc := AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible";
    IF (((CurrentAmount - PossiblePmtDisc + AppliedCustLedgEntryTemp."Amount to Apply") * CurrentAmount) <= 0) THEN BEGIN
    PmtDiscAmount := PmtDiscAmount + PossiblePmtDisc;
    CurrentAmount := CurrentAmount - PossiblePmtDisc;
    PossiblePmtDisc := 0;
    AppliedAmount := AppliedAmount + CorrectionAmount;
    END;
    // End of the deleted lines.

    CurrentAmount := CurrentAmount + AppliedCustLedgEntryTemp."Amount to Apply";
    END;
    END ELSE BEGIN
    AppliedCustLedgEntryTemp.SETRANGE(Positive);
    AppliedCustLedgEntryTemp.FINDFIRST;
    ...

    Replacement code 2

    ...
    END;
    CurrentAmount := CurrentAmount + AppliedCustLedgEntryTemp."Remaining Amount" -
    AppliedCustLedgEntryTemp."Remaining Pmt. Disc. Possible";
    END;
    END ELSE BEGIN

    // Add the following lines.
    IF (((CurrentAmount + AppliedCustLedgEntryTemp."Amount to Apply") * CurrentAmount) <= 0) THEN
    AppliedAmount := AppliedAmount + CorrectionAmount;
    // End of the added lines.

    CurrentAmount := CurrentAmount + AppliedCustLedgEntryTemp."Amount to Apply";
    END;
    END ELSE BEGIN
    AppliedCustLedgEntryTemp.SETRANGE(Positive);
    AppliedCustLedgEntryTemp.FINDFIRST;
    ...
  2. Change the code in the HandlChosenEntries function in the Apply Vendor Entries form (233) as follows:
    Existing code 1

    ...
    CurrentAmount := CurrentAmount + AppliedVendLedgEntryTemp."Remaining Amount" -
    AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible";
    END ELSE IF (ABS(CurrentAmount) = ABS(AppliedVendLedgEntryTemp."Remaining Amount" -
    AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible"))
    THEN BEGIN

    // Delete the following lines.
    PmtDiscAmount := PmtDiscAmount + AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible" + PossiblePmtdisc;
    CurrentAmount := CurrentAmount + AppliedVendLedgEntryTemp."Remaining Amount" -
    AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible" - PossiblePmtdisc;
    PossiblePmtdisc := 0;
    // End of the deleted lines.

    AppliedAmount := AppliedAmount + CorrectionAmount;
    END ELSE IF FromZeroGenJnl THEN BEGIN
    PmtDiscAmount := PmtDiscAmount + AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible";
    CurrentAmount := CurrentAmount +
    AppliedVendLedgEntryTemp."Remaining Amount" - AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible";
    ...

    Replacement code 1

    ...
    CurrentAmount := CurrentAmount + AppliedVendLedgEntryTemp."Remaining Amount" -
    AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible";
    END ELSE IF (ABS(CurrentAmount) = ABS(AppliedVendLedgEntryTemp."Remaining Amount" -
    AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible"))
    THEN BEGIN

    // Add the following lines.
    PmtDiscAmount := PmtDiscAmount + AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible";
    CurrentAmount := CurrentAmount + AppliedVendLedgEntryTemp."Remaining Amount" -
    AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible";
    // End of the added lines.

    AppliedAmount := AppliedAmount + CorrectionAmount;
    END ELSE IF FromZeroGenJnl THEN BEGIN
    PmtDiscAmount := PmtDiscAmount + AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible";
    CurrentAmount := CurrentAmount +
    AppliedVendLedgEntryTemp."Remaining Amount" - AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible";
    ...

    Existing code 2

    ...
    END;
    CurrentAmount := CurrentAmount + AppliedVendLedgEntryTemp."Remaining Amount" -
    AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible";
    END;
    END ELSE BEGIN

    // Delete the following lines.
    PossiblePmtdisc := AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible";
    IF (((CurrentAmount - PossiblePmtdisc + AppliedVendLedgEntryTemp."Amount to Apply") * CurrentAmount) >= 0) THEN BEGIN
    PmtDiscAmount := PmtDiscAmount + PossiblePmtdisc;
    CurrentAmount := CurrentAmount - PossiblePmtdisc;
    PossiblePmtdisc := 0;
    AppliedAmount := AppliedAmount + CorrectionAmount;
    END;
    // End of the deleted lines.

    CurrentAmount := CurrentAmount + AppliedVendLedgEntryTemp."Amount to Apply";
    END;
    END ELSE BEGIN
    AppliedVendLedgEntryTemp.SETRANGE(Positive);
    AppliedVendLedgEntryTemp.FINDFIRST;
    ...

    Replacement code 2

    ...
    END;
    CurrentAmount := CurrentAmount + AppliedVendLedgEntryTemp."Remaining Amount" -
    AppliedVendLedgEntryTemp."Remaining Pmt. Disc. Possible";
    END;
    END ELSE BEGIN

    // Add the following lines.
    IF (((CurrentAmount + AppliedVendLedgEntryTemp."Amount to Apply") * CurrentAmount) >= 0) THEN
    AppliedAmount := AppliedAmount + CorrectionAmount;
    // End of the added lines.

    CurrentAmount := CurrentAmount + AppliedVendLedgEntryTemp."Amount to Apply";
    END;
    END ELSE BEGIN
    AppliedVendLedgEntryTemp.SETRANGE(Positive);
    AppliedVendLedgEntryTemp.FINDFIRST;
    ...


Prerequisites

You must have one of the following products installed to apply this hotfix:

  • Microsoft Dynamics NAV 2009 Service Pack 1

  • Microsoft Dynamics NAV 2009 R2

Removal information

You cannot remove this hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Usefor other considerations.

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