This article applies to Microsoft Dynamics NAV for all countries and all language locales.


When the Country/Region Code field is blank in the Company Information table, the Get Item Ledger Entries report works incorrectly in Microsoft Dynamics NAV 2009 Service Pack 1 (SP1) with VAT 2010 Update installed. Not all the item ledger entries of shipments and receipts are suggested in the Intrastat journal lines, when you run the Get Item Ledger Entries report.


Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:

  • The Modify permission for the object that you will be changing.

  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.

Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.
To resolve this problem, change the code in the Item Ledger Entry OnPreDataItem trigger in the Get Item Ledger Entries report (594) as follow:
Existing code

IF "Country/Region".Code = CompanyInfo."Country/Region Code" THEN
SETFILTER("Country/Region Code",'%1|%2',"Country/Region".Code,'')
SETRANGE("Country/Region Code","Country/Region".Code);
IF (CompanyInfo."Country/Region Code" = '') AND NOT ShowBlank THEN BEGIN
ShowBlank := TRUE;
SETRANGE("Country/Region Code",'');

Replacement code

IF ("Country/Region".Code = CompanyInfo."Country/Region Code") OR
((CompanyInfo."Country/Region Code" = '') AND NOT ShowBlank)
ShowBlank := TRUE;
SETFILTER("Country/Region Code",'%1|%2',"Country/Region".Code,'');
SETRANGE("Country/Region Code","Country/Region".Code);


You must have Microsoft Dynamics NAV 2009 Service Pack 1 with VAT 2010 Update installed to apply this hotfix..

Removal information

You cannot remove this hotfix.

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

979746 Items for EU services from the "Job Ledger Eentry" dialog box are incorrectly inserted into the lines of the "Intrastat Journal" dialog box in Microsoft Dynamics NAV 4.0 SP3 with VAT 2010 Update installed

979747 The item ledger entries for EU services are added to the Intrastat journal lines in Microsoft Dynamics NAV 5.0 Service Pack 1 with VAT 2010 Update installed

979748 The item ledger entries for EU services are added to the Intrastat journal lines in Microsoft Dynamics NAV 2009 Service Pack 1 with VAT 2010 Update installed


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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