Symptoms

An update is available to increase the maximum ringer volume on telephones that are running Microsoft Lync 2010 Phone Edition. This update applies on the following telephone products:

  • HP 4110 and HP 4120

  • Polycom CX500, Polycom CX600 and Polycom CX3000

  • Aastra 6721ip and Aastra 6725ip

Resolution

To resolve this issue, install the appropriate cumulative update for the telephone that you are using:

For HP 4110 and HP 4120 telephones

2672743 Description of the cumulative update for Lync 2010 Phone Edition for HP 4110 and HP 4120: February 2012
For Polycom CX500, Polycom CX600, and Polycom CX3000 telephones

2672349 Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000: February 2012
For Aastra 6721ip and Aastra 6725ip telephones

2672352 Description of the cumulative update for Lync 2010 Phone Edition for Aastra 6721ip and Aastra 6725ip: February 2012

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