Symptoms

Assume that you use a Microsoft Visual Basic Scripting Edition (VBScript) script or a JScript script on a computer that is running Windows 7 or Windows Server 2008 R2. Additionally, assume that the VBScript script or the JScript script uses Windows Script Host (WSH) 5.8 objects to run an application. When WSH 5.8 exits, the Wscript.exe process or the Cscript.exe process stops unexpectedly, and an incorrect exit code is returned.

Cause

This issue is caused by an access violation that occurs in WSH 5.8. When you use a VBScript or JScript script that uses WSH 5.8 objects to run an application, the Wshom.ocx module creates a background thread to monitor the status of the application. When the script ends, WSH 5.8 unloads the Wshom.ocx module. However, the Wshom.ocx module does not stop the background thread. Therefore, an access violation occurs in WSH 5.8, and then the Wscript.exe process or the Cscript.exe process exits. Additionally, an incorrect error code is returned to the script in some cases.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.16xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    GDR

    6.1.760
    0.21xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.17xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760
    1.22xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7


File name

File version

File size

Date

Time

Cscript.exe

5.8.7600.17045

126,976

16-Jun-2012

04:33

Dispex.dll

5.8.7600.16385

15,360

14-Jul-2009

01:15

Scrobj.dll

5.8.7600.16385

173,568

14-Jul-2009

01:16

Scrrun.dll

5.8.7600.16385

163,840

14-Jul-2009

01:16

Wscript.exe

5.8.7600.17045

141,824

16-Jun-2012

04:34

Wshcon.dll

5.8.7600.16385

25,600

14-Jul-2009

01:16

Wshom.ocx

5.8.7600.17045

121,856

16-Jun-2012

04:33

Cscript.exe

5.8.7600.21238

126,976

16-Jun-2012

04:27

Dispex.dll

5.8.7600.16385

15,360

14-Jul-2009

01:15

Scrobj.dll

5.8.7600.16385

173,568

14-Jul-2009

01:16

Scrrun.dll

5.8.7600.16385

163,840

14-Jul-2009

01:16

Wscript.exe

5.8.7600.21238

141,824

16-Jun-2012

04:28

Wshcon.dll

5.8.7600.16385

25,600

14-Jul-2009

01:16

Wshom.ocx

5.8.7600.21238

121,856

16-Jun-2012

04:27

Cscript.exe

5.8.7601.17866

126,976

16-Jun-2012

04:24

Dispex.dll

5.8.7600.16385

15,360

14-Jul-2009

01:15

Scrobj.dll

5.8.7600.16385

173,568

14-Jul-2009

01:16

Scrrun.dll

5.8.7600.16385

163,840

14-Jul-2009

01:16

Wscript.exe

5.8.7601.17866

141,824

16-Jun-2012

04:25

Wshcon.dll

5.8.7600.16385

25,600

14-Jul-2009

01:16

Wshom.ocx

5.8.7601.17866

121,856

16-Jun-2012

04:24

Cscript.exe

5.8.7601.22024

126,976

16-Jun-2012

04:12

Dispex.dll

5.8.7600.16385

15,360

14-Jul-2009

01:15

Scrobj.dll

5.8.7600.16385

173,568

14-Jul-2009

01:16

Scrrun.dll

5.8.7600.16385

163,840

14-Jul-2009

01:16

Wscript.exe

5.8.7601.22024

141,824

16-Jun-2012

04:13

Wshcon.dll

5.8.7600.16385

25,600

14-Jul-2009

01:16

Wshom.ocx

5.8.7601.22024

121,856

16-Jun-2012

04:12

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2


File name

File version

File size

Date

Time

Platform

Cscript.exe

5.8.7600.17045

156,160

16-Jun-2012

05:22

x64

Dispex.dll

5.8.7600.16385

18,944

14-Jul-2009

01:40

x64

Scrobj.dll

5.8.7600.16385

230,400

14-Jul-2009

01:41

x64

Scrrun.dll

5.8.7600.16385

202,752

14-Jul-2009

01:41

x64

Wscript.exe

5.8.7600.17045

168,960

16-Jun-2012

05:23

x64

Wshcon.dll

5.8.7600.16385

28,160

14-Jul-2009

01:41

x64

Wshom.ocx

5.8.7600.17045

150,016

16-Jun-2012

05:22

x64

Cscript.exe

5.8.7600.21238

156,160

16-Jun-2012

05:27

x64

Dispex.dll

5.8.7600.16385

18,944

14-Jul-2009

01:40

x64

Scrobj.dll

5.8.7600.16385

230,400

14-Jul-2009

01:41

x64

Scrrun.dll

5.8.7600.16385

202,752

14-Jul-2009

01:41

x64

Wscript.exe

5.8.7600.21238

168,960

16-Jun-2012

05:27

x64

Wshcon.dll

5.8.7600.16385

28,160

14-Jul-2009

01:41

x64

Wshom.ocx

5.8.7600.21238

150,016

16-Jun-2012

05:26

x64

Cscript.exe

5.8.7601.17866

156,160

16-Jun-2012

05:14

x64

Dispex.dll

5.8.7600.16385

18,944

14-Jul-2009

01:40

x64

Scrobj.dll

5.8.7600.16385

230,400

14-Jul-2009

01:41

x64

Scrrun.dll

5.8.7600.16385

202,752

14-Jul-2009

01:41

x64

Wscript.exe

5.8.7601.17866

168,960

16-Jun-2012

05:15

x64

Wshcon.dll

5.8.7600.16385

28,160

14-Jul-2009

01:41

x64

Wshom.ocx

5.8.7601.17866

150,016

16-Jun-2012

05:14

x64

Cscript.exe

5.8.7601.22024

156,160

16-Jun-2012

05:27

x64

Dispex.dll

5.8.7600.16385

18,944

14-Jul-2009

01:40

x64

Scrobj.dll

5.8.7600.16385

230,400

14-Jul-2009

01:41

x64

Scrrun.dll

5.8.7600.16385

202,752

14-Jul-2009

01:41

x64

Wscript.exe

5.8.7601.22024

168,960

16-Jun-2012

05:27

x64

Wshcon.dll

5.8.7600.16385

28,160

14-Jul-2009

01:41

x64

Wshom.ocx

5.8.7601.22024

150,016

16-Jun-2012

05:26

x64

Cscript.exe

5.8.7600.17045

126,976

16-Jun-2012

04:33

x86

Dispex.dll

5.8.7600.16385

15,360

14-Jul-2009

01:15

x86

Scrobj.dll

5.8.7600.16385

173,568

14-Jul-2009

01:16

x86

Scrrun.dll

5.8.7600.16385

163,840

14-Jul-2009

01:16

x86

Wscript.exe

5.8.7600.17045

141,824

16-Jun-2012

04:34

x86

Wshcon.dll

5.8.7600.16385

25,600

14-Jul-2009

01:16

x86

Wshom.ocx

5.8.7600.17045

121,856

16-Jun-2012

04:33

x86

Cscript.exe

5.8.7600.21238

126,976

16-Jun-2012

04:27

x86

Dispex.dll

5.8.7600.16385

15,360

14-Jul-2009

01:15

x86

Scrobj.dll

5.8.7600.16385

173,568

14-Jul-2009

01:16

x86

Scrrun.dll

5.8.7600.16385

163,840

14-Jul-2009

01:16

x86

Wscript.exe

5.8.7600.21238

141,824

16-Jun-2012

04:28

x86

Wshcon.dll

5.8.7600.16385

25,600

14-Jul-2009

01:16

x86

Wshom.ocx

5.8.7600.21238

121,856

16-Jun-2012

04:27

x86

Cscript.exe

5.8.7601.17866

126,976

16-Jun-2012

04:24

x86

Dispex.dll

5.8.7600.16385

15,360

14-Jul-2009

01:15

x86

Scrobj.dll

5.8.7600.16385

173,568

14-Jul-2009

01:16

x86

Scrrun.dll

5.8.7600.16385

163,840

14-Jul-2009

01:16

x86

Wscript.exe

5.8.7601.17866

141,824

16-Jun-2012

04:25

x86

Wshcon.dll

5.8.7600.16385

25,600

14-Jul-2009

01:16

x86

Wshom.ocx

5.8.7601.17866

121,856

16-Jun-2012

04:24

x86

Cscript.exe

5.8.7601.22024

126,976

16-Jun-2012

04:12

x86

Dispex.dll

5.8.7600.16385

15,360

14-Jul-2009

01:15

x86

Scrobj.dll

5.8.7600.16385

173,568

14-Jul-2009

01:16

x86

Scrrun.dll

5.8.7600.16385

163,840

14-Jul-2009

01:16

x86

Wscript.exe

5.8.7601.22024

141,824

16-Jun-2012

04:13

x86

Wshcon.dll

5.8.7600.16385

25,600

14-Jul-2009

01:16

x86

Wshom.ocx

5.8.7601.22024

121,856

16-Jun-2012

04:12

x86

For all supported IA-64-based versions of Windows Server 2008 R2


File name

File version

File size

Date

Time

Platform

Cscript.exe

5.8.7600.17045

306,688

16-Jun-2012

04:15

IA-64

Dispex.dll

5.8.7600.16385

35,840

14-Jul-2009

01:46

IA-64

Scrobj.dll

5.8.7600.17045

494,080

16-Jun-2012

04:19

IA-64

Scrrun.dll

5.8.7600.17045

409,088

16-Jun-2012

04:19

IA-64

Wscript.exe

5.8.7600.17045

345,600

16-Jun-2012

04:16

IA-64

Wshcon.dll

5.8.7600.16385

71,680

14-Jul-2009

01:50

IA-64

Wshom.ocx

5.8.7600.17045

280,064

16-Jun-2012

04:15

IA-64

Cscript.exe

5.8.7600.21238

306,688

16-Jun-2012

04:27

IA-64

Dispex.dll

5.8.7600.16385

35,840

14-Jul-2009

01:46

IA-64

Scrobj.dll

5.8.7600.21238

494,080

16-Jun-2012

04:31

IA-64

Scrrun.dll

5.8.7600.21238

409,088

16-Jun-2012

04:31

IA-64

Wscript.exe

5.8.7600.21238

345,600

16-Jun-2012

04:28

IA-64

Wshcon.dll

5.8.7600.16385

71,680

14-Jul-2009

01:50

IA-64

Wshom.ocx

5.8.7600.21238

280,064

16-Jun-2012

04:27

IA-64

Cscript.exe

5.8.7601.17866

306,688

16-Jun-2012

04:14

IA-64

Dispex.dll

5.8.7600.16385

35,840

14-Jul-2009

01:46

IA-64

Scrobj.dll

5.8.7601.17866

494,080

16-Jun-2012

04:17

IA-64

Scrrun.dll

5.8.7601.17866

409,088

16-Jun-2012

04:17

IA-64

Wscript.exe

5.8.7601.17866

345,600

16-Jun-2012

04:15

IA-64

Wshcon.dll

5.8.7600.16385

71,680

14-Jul-2009

01:50

IA-64

Wshom.ocx

5.8.7601.17866

280,064

16-Jun-2012

04:14

IA-64

Cscript.exe

5.8.7601.22024

306,688

16-Jun-2012

04:19

IA-64

Dispex.dll

5.8.7600.16385

35,840

14-Jul-2009

01:46

IA-64

Scrobj.dll

5.8.7601.22024

494,080

16-Jun-2012

04:22

IA-64

Scrrun.dll

5.8.7601.22024

409,088

16-Jun-2012

04:22

IA-64

Wscript.exe

5.8.7601.22024

345,600

16-Jun-2012

04:20

IA-64

Wshcon.dll

5.8.7600.16385

71,680

14-Jul-2009

01:50

IA-64

Wshom.ocx

5.8.7601.22024

280,064

16-Jun-2012

04:19

IA-64

Cscript.exe

5.8.7600.17045

126,976

16-Jun-2012

04:33

x86

Dispex.dll

5.8.7600.16385

15,360

14-Jul-2009

01:15

x86

Scrobj.dll

5.8.7600.16385

173,568

14-Jul-2009

01:16

x86

Scrrun.dll

5.8.7600.16385

163,840

14-Jul-2009

01:16

x86

Wscript.exe

5.8.7600.17045

141,824

16-Jun-2012

04:34

x86

Wshcon.dll

5.8.7600.16385

25,600

14-Jul-2009

01:16

x86

Wshom.ocx

5.8.7600.17045

121,856

16-Jun-2012

04:33

x86

Cscript.exe

5.8.7600.21238

126,976

16-Jun-2012

04:27

x86

Dispex.dll

5.8.7600.16385

15,360

14-Jul-2009

01:15

x86

Scrobj.dll

5.8.7600.16385

173,568

14-Jul-2009

01:16

x86

Scrrun.dll

5.8.7600.16385

163,840

14-Jul-2009

01:16

x86

Wscript.exe

5.8.7600.21238

141,824

16-Jun-2012

04:28

x86

Wshcon.dll

5.8.7600.16385

25,600

14-Jul-2009

01:16

x86

Wshom.ocx

5.8.7600.21238

121,856

16-Jun-2012

04:27

x86

Cscript.exe

5.8.7601.17866

126,976

16-Jun-2012

04:24

x86

Dispex.dll

5.8.7600.16385

15,360

14-Jul-2009

01:15

x86

Scrobj.dll

5.8.7600.16385

173,568

14-Jul-2009

01:16

x86

Scrrun.dll

5.8.7600.16385

163,840

14-Jul-2009

01:16

x86

Wscript.exe

5.8.7601.17866

141,824

16-Jun-2012

04:25

x86

Wshcon.dll

5.8.7600.16385

25,600

14-Jul-2009

01:16

x86

Wshom.ocx

5.8.7601.17866

121,856

16-Jun-2012

04:24

x86

Cscript.exe

5.8.7601.22024

126,976

16-Jun-2012

04:12

x86

Dispex.dll

5.8.7600.16385

15,360

14-Jul-2009

01:15

x86

Scrobj.dll

5.8.7600.16385

173,568

14-Jul-2009

01:16

x86

Scrrun.dll

5.8.7600.16385

163,840

14-Jul-2009

01:16

x86

Wscript.exe

5.8.7601.22024

141,824

16-Jun-2012

04:13

x86

Wshcon.dll

5.8.7600.16385

25,600

14-Jul-2009

01:16

x86

Wshom.ocx

5.8.7601.22024

121,856

16-Jun-2012

04:12

x86


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the Wscript.exe process issue or the Cscript.exe process issue, click the following article number to view the article in the Microsoft Knowledge Base:

2706530 The Wscript.exe or Cscript.exe process stops when WSH 5.7 exits on a computer that is running Windows Vista or Windows Server 2008
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7


File name

X86_15bd30a1340af462a8ded5fee06d7473_31bf3856ad364e35_6.1.7601.17866_none_e04dec01852ff5a5.manifest

File version

Not applicable

File size

697

Date (UTC)

18-Jun-2012

Time (UTC)

17:27

File name

X86_316dc71b3b576afee624b20429573e9b_31bf3856ad364e35_6.1.7601.22024_none_96f34eff4f97e985.manifest

File version

Not applicable

File size

697

Date (UTC)

18-Jun-2012

Time (UTC)

17:27

File name

X86_41101b86690720bc814e28963de73a48_31bf3856ad364e35_6.1.7600.17045_none_d26747e717266954.manifest

File version

Not applicable

File size

697

Date (UTC)

18-Jun-2012

Time (UTC)

17:27

File name

X86_ff5c94bc1f01cadd330a837a3e13f376_31bf3856ad364e35_6.1.7600.21238_none_fe6aa9754b771203.manifest

File version

Not applicable

File size

697

Date (UTC)

18-Jun-2012

Time (UTC)

17:27

File name

X86_microsoft-windows-scripting_31bf3856ad364e35_6.1.7600.17045_none_4869cc6f618d3954.manifest

File version

Not applicable

File size

107,052

Date (UTC)

18-Jun-2012

Time (UTC)

17:33

File name

X86_microsoft-windows-scripting_31bf3856ad364e35_6.1.7600.21238_none_49013bea7aa00659.manifest

File version

Not applicable

File size

107,052

Date (UTC)

18-Jun-2012

Time (UTC)

17:33

File name

X86_microsoft-windows-scripting_31bf3856ad364e35_6.1.7601.17866_none_4a3bb3ab5ec2c05e.manifest

File version

Not applicable

File size

107,052

Date (UTC)

18-Jun-2012

Time (UTC)

17:33

File name

X86_microsoft-windows-scripting_31bf3856ad364e35_6.1.7601.22024_none_4aee67b477c1f0f8.manifest

File version

Not applicable

File size

107,052

Date (UTC)

18-Jun-2012

Time (UTC)

17:33

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2


File name

Amd64_0897761e7f26609f3ff6f98596035825_31bf3856ad364e35_6.1.7601.17866_none_45208965c0f3df88.manifest

File version

Not applicable

File size

701

Date (UTC)

18-Jun-2012

Time (UTC)

17:27

File name

Amd64_26a26e018ee280060ab11a21b32415f4_31bf3856ad364e35_6.1.7601.22024_none_8e82d12a6f2f220b.manifest

File version

Not applicable

File size

701

Date (UTC)

18-Jun-2012

Time (UTC)

17:27

File name

Amd64_28e38c870484f49e38e473096da8a0dd_31bf3856ad364e35_6.1.7601.17866_none_4647248f4fb23787.manifest

File version

Not applicable

File size

701

Date (UTC)

18-Jun-2012

Time (UTC)

17:27

File name

Amd64_37a94eb9cdc69078d7001505b6d3abf3_31bf3856ad364e35_6.1.7600.21238_none_7ecd7e9b2f708a20.manifest

File version

Not applicable

File size

1,044

Date (UTC)

18-Jun-2012

Time (UTC)

17:27

File name

Amd64_5aea12153f33ccf034710b45fa0ca6e7_31bf3856ad364e35_6.1.7601.22024_none_49ba0a9129123f1b.manifest

File version

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Additional files for all supported IA-64-based versions of Windows Server 2008 R2


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Date (UTC)

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Time (UTC)

17:28

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