Symptoms
Consider the following scenario:
-
You add a computer that is running Windows Server 2008 Server Core to a Windows Server 2008 domain.
-
You enable one or more Group Policy preferences in a Group Policy object (GPO).
-
You deploy this GPO to the computer.
-
At an elevated command prompt on the computer, you run the gpupdate /force command.
In this scenario, the Group Policy preferences are applied successfully. However, the following warning message is logged in the Application log: Additionally, the following warning message is logged in the System log:These two event logs indicate that the following files are missing on the computer:
-
%SYSTEMROOT%\system32\wbem\polprocl.mof
-
%SYSTEMROOT%\system32\wbem\en-us\polprocl.mfl
Note This problem occurs in Windows Server 2008 Service Pack 2 (SP2) Server Core and Windows Server 2008 Server Core.
Cause
This problem occurs because the Windows Server 2008 Server Core Setup program does not copy the two missing files to the computer during the installation process.
Resolution
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, the computer must have Windows Server 2008 Service Pack 2 (SP2) or Windows Server 2008 installed.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2008 file information note
-
The files that apply to a specific product, SR_Level (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the fileversion numbers as shown in the following table.
Version
Product
SR_Level
Service branch
6.0.6000.16xxx
Windows Vista
RTM
GDR
6.0.6000.20xxx
Windows Vista
RTM
LDR
6.0.6001.18xxx
Windows Vista and Windows Server 2008
SP1
GDR
6.0.6001.22xxx
Windows Vista and Windows Server 2008
SP1
LDR
6.0.6002.18xxx
Windows Vista and Windows Server 2008
SP2
GDR
6.0.6002.22xxx
Windows Vista and Windows Server 2008
SP2
LDR
-
Service Pack 1 is integrated into the original release of Windows Server 2008.
-
GDR service branches contain only fixes that are broadlyreleased to address widespread, critical issues. LDR service branches containhotfixes in addition to broadly released fixes.
-
The MANIFEST files (.manifest) and the MUM files (.mum)that are installed for each environment are listed separately. MUM and MANIFEST files, andthe associated security catalog (.cat) files, are critical to maintaining thestate of the updated component. The security catalog files (attributes notlisted) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Polprocl.mof |
Not applicable |
28,274 |
17-Jul-2009 |
10:50 |
Not applicable |
Polprocl.mfl |
Not applicable |
67,658 |
17-Jul-2009 |
14:35 |
Not applicable |
For all supported x64-based versions of Windows Server 2008
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Polprocl.mof |
Not applicable |
28,274 |
17-Jul-2009 |
10:38 |
Not applicable |
Polprocl.mfl |
Not applicable |
67,658 |
17-Jul-2009 |
14:47 |
Not applicable |
Workaround
To work around this problem, copy the two missing files from a computer that is running the same language version of Windows Server 2008, and then copy the files to the expected location as follows:
-
%SYSTEMROOT%\system32\wbem\polprocl.mof
-
%SYSTEMROOT%\system32\wbem\<locale>\polprocl.mfl
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information for Windows Server 2008
Additional files for all supported x86-based versions of Windows Server 2008
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Package_for_kb967166_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
19,537 |
18-Jul-2009 |
09:02 |
Not applicable |
Package_for_kb967166_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
12,033 |
18-Jul-2009 |
09:02 |
Not applicable |
Package_for_kb967166_sc~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
1,703 |
18-Jul-2009 |
09:02 |
Not applicable |
Package_for_kb967166_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
15,562 |
18-Jul-2009 |
09:02 |
Not applicable |
Package_for_kb967166_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
8,015 |
18-Jul-2009 |
09:02 |
Not applicable |
Package_for_kb967166_server~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
1,715 |
18-Jul-2009 |
09:02 |
Not applicable |
X86_microsoft-windows-g..icy-policymaker-mof_31bf3856ad364e35_6.0.6001.22474_none_ba8f297696444887.manifest |
Not applicable |
4,577 |
17-Jul-2009 |
16:08 |
Not applicable |
X86_microsoft-windows-g..icy-policymaker-mof_31bf3856ad364e35_6.0.6002.22179_none_bc7a9cd093661c5e.manifest |
Not applicable |
4,577 |
17-Jul-2009 |
15:39 |
Not applicable |
X86_microsoft-windows-g..maker-mof.resources_31bf3856ad364e35_6.0.6001.22474_en-us_a071fa896fca0e9e.manifest |
Not applicable |
3,271 |
17-Jul-2009 |
15:16 |
Not applicable |
Additional files for all supported the x64-based versions of Windows Server 2008
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Amd64_microsoft-windows-g..icy-policymaker-mof_31bf3856ad364e35_6.0.6001.22474_none_16adc4fa4ea1b9bd.manifest |
Not applicable |
4,874 |
17-Jul-2009 |
16:16 |
Not applicable |
Amd64_microsoft-windows-g..icy-policymaker-mof_31bf3856ad364e35_6.0.6002.22179_none_189938544bc38d94.manifest |
Not applicable |
4,874 |
17-Jul-2009 |
17:33 |
Not applicable |
Amd64_microsoft-windows-g..maker-mof.resources_31bf3856ad364e35_6.0.6001.22474_en-us_fc90960d28277fd4.manifest |
Not applicable |
3,572 |
17-Jul-2009 |
15:31 |
Not applicable |
Package_for_kb967166_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
19,701 |
18-Jul-2009 |
09:02 |
Not applicable |
Package_for_kb967166_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
12,125 |
18-Jul-2009 |
09:02 |
Not applicable |
Package_for_kb967166_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
1,713 |
18-Jul-2009 |
09:02 |
Not applicable |
Package_for_kb967166_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
15,690 |
18-Jul-2009 |
09:02 |
Not applicable |
Package_for_kb967166_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
8,071 |
18-Jul-2009 |
09:02 |
Not applicable |
Package_for_kb967166_server~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
1,725 |
18-Jul-2009 |
09:02 |
Not applicable |