Symptoms

Assume that you try to configure DirectAccess (DA) by using a Network Location Server (NLS) URL on a Windows Server 2012 R2-based computer in an IPv4-only environment. In DA deployment wizard, fully qualified domain name (FQDN) validation check works fine, but the actual implementation of the configuration fails and an error is shown:

Unable to resolve hostname to IP address.

At this point, settings are rolled back and the DA configuration cannot be deployed.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2012 R2.

Restart requirement

You may be prompted to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Important Windows 8.1 and Windows Server 2012 R2 hotfixes are included in the same packages. However, only "Windows Blue RTM" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Blue RTM" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.16 xxx

    Windows Server 2012 R2

    RTM

    GDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2012 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x64-based versions of Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Damigplugin.dll

6.3.9600.16384

174,080

22-Aug-2013

10:12

x64

Raserverpsprovider.dll

6.3.9600.16521

558,080

29-Jan-2014

00:39

x64

Raserverpsprovider.mof

Not applicable

34,266

25-Jun-2013

02:22

Not applicable

Raserverpsprovider_uninstall.mof

Not applicable

4,076

18-Jun-2013

14:56

Not applicable

Ps_bgpcustomroute_v1.0.cdxml

Not applicable

4,393

18-Jun-2013

14:55

Not applicable

Ps_bgppeer_v1.0.cdxml

Not applicable

16,588

08-Jul-2013

18:37

Not applicable

Ps_bgprouter_v1.0.cdxml

Not applicable

9,103

18-Jul-2013

15:53

Not applicable

Ps_bgproute_v1.0.cdxml

Not applicable

1,496

18-Jun-2013

14:55

Not applicable

Ps_bgproutingpolicyforpeer_v1.0.cdxml

Not applicable

6,676

18-Jun-2013

14:55

Not applicable

Ps_bgproutingpolicy_v1.0.cdxml

Not applicable

13,418

18-Jun-2013

14:55

Not applicable

Ps_bgpstatistics_v1.0.cdxml

Not applicable

1,615

18-Jun-2013

14:55

Not applicable

Ps_daappserverconnection_v1.0.0.cdxml

Not applicable

2,805

18-Jun-2013

14:55

Not applicable

Ps_daappserver_v1.0.0.cdxml

Not applicable

10,042

18-Jun-2013

14:55

Not applicable

Ps_daclientdnsconfiguration_v1.0.0.cdxml

Not applicable

8,443

18-Jun-2013

14:55

Not applicable

Ps_daclient_v1.0.0.cdxml

Not applicable

13,141

18-Jun-2013

14:55

Not applicable

Ps_daentrypointdc_v1.0.0.cdxml

Not applicable

6,235

18-Jun-2013

14:55

Not applicable

Ps_daentrypoint_v1.0.0.cdxml

Not applicable

10,833

18-Jun-2013

14:55

Not applicable

Ps_damgmtserver_v1.0.0.cdxml

Not applicable

6,149

18-Jun-2013

14:55

Not applicable

Ps_damultisite_v1.0.0.cdxml

Not applicable

8,880

18-Jun-2013

14:55

Not applicable

Ps_danetworklocationserver_v1.0.0.cdxml

Not applicable

6,346

18-Jun-2013

14:55

Not applicable

Ps_daotpauthentication_v1.0.0.cdxml

Not applicable

9,822

18-Jun-2013

14:55

Not applicable

Ps_daserver_v1.0.0.cdxml

Not applicable

12,508

18-Jun-2013

14:55

Not applicable

Ps_ipfilter_v1.0.cdxml

Not applicable

10,944

18-Jun-2013

14:55

Not applicable

Ps_remoteaccessaccounting_v1.0.0.cdxml

Not applicable

7,443

18-Jun-2013

14:55

Not applicable

Ps_remoteaccessconfiguration_v1.0.cdxml

Not applicable

2,810

25-Jun-2013

02:22

Not applicable

Ps_remoteaccessconnectionstatisticssummary_v1.0.0.cdxml

Not applicable

3,117

18-Jun-2013

14:55

Not applicable

Ps_remoteaccessconnectionstatistics_v1.0.0.cdxml

Not applicable

3,786

03-Aug-2013

04:38

Not applicable

Ps_remoteaccesshealth_v1.0.0.cdxml

Not applicable

3,672

18-Jun-2013

14:55

Not applicable

Ps_remoteaccessinboxaccountingstore_v1.0.0.cdxml

Not applicable

4,367

18-Jun-2013

14:55

Not applicable

Ps_remoteaccessloadbalancernode_v1.0.0.cdxml

Not applicable

5,329

18-Jun-2013

14:55

Not applicable

Ps_remoteaccessloadbalancer_v1.0.0.cdxml

Not applicable

8,910

18-Jun-2013

14:55

Not applicable

Ps_remoteaccessradius_v1.0.0.cdxml

Not applicable

14,910

18-Jun-2013

14:55

Not applicable

Ps_remoteaccessroutingdomain_v1.0.cdxml

Not applicable

23,308

23-Jul-2013

21:19

Not applicable

Ps_remoteaccessuseractivity_v1.0.0.cdxml

Not applicable

5,547

18-Jun-2013

14:55

Not applicable

Ps_remoteaccess_v1.0.0.cdxml

Not applicable

22,130

25-Jun-2013

02:22

Not applicable

Ps_routingprotocolpreference_v1.0.cdxml

Not applicable

3,298

18-Jun-2013

14:55

Not applicable

Ps_vpnauthprotocol_v1.0.0.cdxml

Not applicable

4,442

18-Jun-2013

14:55

Not applicable

Ps_vpnauthtype_v1.0.0.cdxml

Not applicable

4,889

18-Jun-2013

14:55

Not applicable

Ps_vpnipaddressassignment_v1.0.0.cdxml

Not applicable

5,012

18-Jun-2013

14:55

Not applicable

Ps_vpnipaddressrange_v1.0.0.cdxml

Not applicable

4,938

18-Jun-2013

14:55

Not applicable

Ps_vpns2sinterfacestatistics_v1.0.0.cdxml

Not applicable

4,600

08-Jul-2013

18:37

Not applicable

Ps_vpns2sinterface_v1.0.0.cdxml

Not applicable

72,185

25-Jun-2013

02:22

Not applicable

Ps_vpnserveripsecconfiguration_v1.0.0.cdxml

Not applicable

16,357

18-Jun-2013

14:55

Not applicable

Ps_vpnuser_v1.0.0.cdxml

Not applicable

3,491

18-Jun-2013

14:55

Not applicable

Ramgmtpsprovider.dll

6.3.9600.16521

4,350,976

29-Jan-2014

00:38

x64

Ramgmtpsprovider.format.ps1xml

Not applicable

280,548

03-Aug-2013

04:38

Not applicable

Ramgmtpsprovider.mof

Not applicable

184,030

03-Aug-2013

04:38

Not applicable

Ramgmtpsprovider.types.ps1xml

Not applicable

175,645

25-Jun-2013

02:22

Not applicable

Ramgmtpsprovider_uninstall.mof

Not applicable

14,500

18-Jun-2013

14:55

Not applicable

Remoteaccess.psd1

Not applicable

4,959

18-Jun-2013

14:55

Not applicable

Ps_bgpcustomroute_v1.0.cdxml

Not applicable

4,393

18-Jun-2013

12:28

Not applicable

Ps_bgppeer_v1.0.cdxml

Not applicable

16,588

08-Jul-2013

18:37

Not applicable

Ps_bgprouter_v1.0.cdxml

Not applicable

9,103

18-Jul-2013

15:53

Not applicable

Ps_bgproute_v1.0.cdxml

Not applicable

1,496

18-Jun-2013

12:28

Not applicable

Ps_bgproutingpolicyforpeer_v1.0.cdxml

Not applicable

6,676

18-Jun-2013

12:28

Not applicable

Ps_bgproutingpolicy_v1.0.cdxml

Not applicable

13,418

18-Jun-2013

12:28

Not applicable

Ps_bgpstatistics_v1.0.cdxml

Not applicable

1,615

18-Jun-2013

12:28

Not applicable

Ps_daappserverconnection_v1.0.0.cdxml

Not applicable

2,805

18-Jun-2013

12:28

Not applicable

Ps_daappserver_v1.0.0.cdxml

Not applicable

10,042

18-Jun-2013

12:28

Not applicable

Ps_daclientdnsconfiguration_v1.0.0.cdxml

Not applicable

8,443

18-Jun-2013

12:28

Not applicable

Ps_daclient_v1.0.0.cdxml

Not applicable

13,141

18-Jun-2013

12:28

Not applicable

Ps_daentrypointdc_v1.0.0.cdxml

Not applicable

6,235

18-Jun-2013

12:28

Not applicable

Ps_daentrypoint_v1.0.0.cdxml

Not applicable

10,833

18-Jun-2013

12:28

Not applicable

Ps_damgmtserver_v1.0.0.cdxml

Not applicable

6,149

18-Jun-2013

12:28

Not applicable

Ps_damultisite_v1.0.0.cdxml

Not applicable

8,880

18-Jun-2013

12:28

Not applicable

Ps_danetworklocationserver_v1.0.0.cdxml

Not applicable

6,346

18-Jun-2013

12:28

Not applicable

Ps_daotpauthentication_v1.0.0.cdxml

Not applicable

9,822

18-Jun-2013

12:28

Not applicable

Ps_daserver_v1.0.0.cdxml

Not applicable

12,508

18-Jun-2013

12:28

Not applicable

Ps_ipfilter_v1.0.cdxml

Not applicable

10,944

18-Jun-2013

12:28

Not applicable

Ps_remoteaccessaccounting_v1.0.0.cdxml

Not applicable

7,443

18-Jun-2013

12:28

Not applicable

Ps_remoteaccessconfiguration_v1.0.cdxml

Not applicable

2,810

25-Jun-2013

02:23

Not applicable

Ps_remoteaccessconnectionstatisticssummary_v1.0.0.cdxml

Not applicable

3,117

18-Jun-2013

12:28

Not applicable

Ps_remoteaccessconnectionstatistics_v1.0.0.cdxml

Not applicable

3,786

03-Aug-2013

04:38

Not applicable

Ps_remoteaccesshealth_v1.0.0.cdxml

Not applicable

3,672

18-Jun-2013

12:28

Not applicable

Ps_remoteaccessinboxaccountingstore_v1.0.0.cdxml

Not applicable

4,367

18-Jun-2013

12:28

Not applicable

Ps_remoteaccessloadbalancernode_v1.0.0.cdxml

Not applicable

5,329

18-Jun-2013

12:28

Not applicable

Ps_remoteaccessloadbalancer_v1.0.0.cdxml

Not applicable

8,910

18-Jun-2013

12:28

Not applicable

Ps_remoteaccessradius_v1.0.0.cdxml

Not applicable

14,910

18-Jun-2013

12:28

Not applicable

Ps_remoteaccessroutingdomain_v1.0.cdxml

Not applicable

23,308

23-Jul-2013

21:18

Not applicable

Ps_remoteaccessuseractivity_v1.0.0.cdxml

Not applicable

5,547

18-Jun-2013

12:28

Not applicable

Ps_remoteaccess_v1.0.0.cdxml

Not applicable

22,130

25-Jun-2013

02:23

Not applicable

Ps_routingprotocolpreference_v1.0.cdxml

Not applicable

3,298

18-Jun-2013

12:28

Not applicable

Ps_vpnauthprotocol_v1.0.0.cdxml

Not applicable

4,442

18-Jun-2013

12:28

Not applicable

Ps_vpnauthtype_v1.0.0.cdxml

Not applicable

4,889

18-Jun-2013

12:28

Not applicable

Ps_vpnipaddressassignment_v1.0.0.cdxml

Not applicable

5,012

18-Jun-2013

12:28

Not applicable

Ps_vpnipaddressrange_v1.0.0.cdxml

Not applicable

4,938

18-Jun-2013

12:28

Not applicable

Ps_vpns2sinterfacestatistics_v1.0.0.cdxml

Not applicable

4,600

08-Jul-2013

18:37

Not applicable

Ps_vpns2sinterface_v1.0.0.cdxml

Not applicable

72,185

25-Jun-2013

02:23

Not applicable

Ps_vpnserveripsecconfiguration_v1.0.0.cdxml

Not applicable

16,357

18-Jun-2013

12:28

Not applicable

Ps_vpnuser_v1.0.0.cdxml

Not applicable

3,491

18-Jun-2013

12:28

Not applicable

Ramgmtpsprovider.format.ps1xml

Not applicable

280,548

03-Aug-2013

04:38

Not applicable

Ramgmtpsprovider.types.ps1xml

Not applicable

175,645

25-Jun-2013

02:23

Not applicable

Remoteaccess.psd1

Not applicable

4,959

18-Jun-2013

12:28

Not applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Additional file information

Additional files for all supported x64-based versions of Windows Server 2012 R2

File property

Value

File name

Amd64_1899d4225a172950b45e9c9b5b4f670a_31bf3856ad364e35_6.3.9600.16521_none_87959b3fe70bc287.manifest

File version

Not applicable

File size

720

Date (UTC)

29-Jan-2014

Time (UTC)

15:34

Platform

Not applicable

File name

Amd64_648dc42c55cc47d6564600dd56d005df_31bf3856ad364e35_6.3.9600.16521_none_96bcf89fc4cf761e.manifest

File version

Not applicable

File size

715

Date (UTC)

29-Jan-2014

Time (UTC)

15:34

Platform

Not applicable

File name

Amd64_9a41cbf905e9eb5da09637303115a541_31bf3856ad364e35_6.3.9600.16521_none_e8f98cbd7eaf7186.manifest

File version

Not applicable

File size

1,068

Date (UTC)

29-Jan-2014

Time (UTC)

15:34

Platform

Not applicable

File name

Amd64_microsoft-windows-d..essservermanagement_31bf3856ad364e35_6.3.9600.16521_none_ec6e36795fcda61e.manifest

File version

Not applicable

File size

4,284

Date (UTC)

29-Jan-2014

Time (UTC)

15:34

Platform

Not applicable

File name

Amd64_microsoft-windows-r..erver-wmiv2provider_31bf3856ad364e35_6.3.9600.16521_none_f849ecace86c9d0d.manifest

File version

Not applicable

File size

5,823

Date (UTC)

29-Jan-2014

Time (UTC)

09:55

Platform

Not applicable

File name

Amd64_microsoft-windows-ra-mgmt-wmiv2provider_31bf3856ad364e35_6.3.9600.16521_none_315c5592d1f0e005.manifest

File version

Not applicable

File size

118,341

Date (UTC)

29-Jan-2014

Time (UTC)

09:55

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,067

Date (UTC)

29-Jan-2014

Time (UTC)

15:34

Platform

Not applicable

File name

Wow64_microsoft-windows-ra-mgmt-wmiv2provider_31bf3856ad364e35_6.3.9600.16521_none_3bb0ffe50651a200.manifest

File version

Not applicable

File size

115,095

Date (UTC)

29-Jan-2014

Time (UTC)

07:58

Platform

Not applicable


References

See the terminology Microsoft uses to describe software updates for more information.

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