Summary

This article describes the Microsoft Lync Server 2010, Conferencing Attendant issue that is fixed in the update that is dated June 2014.

Introduction

Issues that this update package fixes

This update resolves the following issue:

2967636 Error "I can’t seem to connect you to your meeting" when user dials in to Lync meeting in a Lync Server 2010 environment

More Information

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


Prerequisites

There are no prerequisites for installing this update.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

Registry information

To use one of the updates in this package, you do not have to make any changes to the registry.

Update package installation information

To install this update package, install the update package on computers in the network that are running the following platforms:

  • Lync Server 2010 - Standard Edition

  • Lync Server 2010 - Enterprise Edition - Front-end

Removal information

To remove this update package, use the Add or Remove Programs item in Control Panel.

You may have to restart the computer after you uninstall this update.

This update may not contain all the files that you must have to fully update a product to the latest build. This update contains only the files that you must have to correct the issue that is listed in this article.

After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following table:

File name

File version

File size

Date

Time

Platform

File_caaimp.dll

4.0.7577.272

1,186,616

04-Jun-2014

9:48

x86



References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!

×