Introduction

This article describes the issues that are fixed in the Update Rollup for Azure File Sync Agent that is dated May 2020. Additionally, this article contains installation instructions for the update.


Improvements and issues that are fixed

  • Storage Sync Agent (FileSyncSvc) crashes frequently after installing the Azure File Sync v10 agent.

More information about this update rollup

  • This update is available for Windows Server 2012 R2, Windows Server 2016 and Windows Server 2019 installations.

  • Azure File Sync agent version 4.0.1.0 or a later version is required to upgrade existing agent installations.

  • A restart is required for servers that have an existing Azure File Sync agent installation.

  • The agent version of this update rollup is 10.0.2.0.


How to get and install this update rollup for the Azure File Sync Agent

The Azure File Sync agent is available from Microsoft Update, Microsoft Update Catalog, and Microsoft Download Center.

Notes

  • If the Azure File Sync agent is not currently installed on a server, use the agent installation package on the Microsoft Download Center. The agent installation package on Microsoft Update and Microsoft Update Catalog is intended for agent upgrades only.

  • To update existing agent installations, run AfsUpdater.exe (located in the agent installation directory) or download and install the update from Microsoft Update or Microsoft Update Catalog.

Microsoft Update

To obtain and install from Microsoft Update, follow these steps on a server that has Azure File Sync agent installed:

Server 2016 and Server 2019

  1. Click Start, and then click Settings.

  2. In Settings, click Update & security.

  3. In the Windows Update window, click Check online for updates from Microsoft Update.

  4. Verify the Azure File Sync agent update is listed and then click Install now.

Server 2012 R2

  1. Click Start, and then click Control Panel.

  2. In Control Panel, double-click Windows Update.

  3. In the Windows Update window, click Check for updates.

  4. Click Important updates are available.

  5. Verify the Azure File Sync agent update is selected, and then click Install.

Microsoft Update Catalog

Go to the following website to manually download this update from the Microsoft Update Catalog:

Azure File Sync Agent v10.0.2.0 update: May 2020 (KB4522412)

To manually install the update package, run the following command from an elevated command prompt:

  • msiexec.exe /p packagename.msp REINSTALLMODE=OMUS REINSTALL=StorageSyncAgent,StorageSyncAgentAzureFileSync,StorageSyncAgentGuardFilter,StorageSyncAgentUpdater /qb /l*v KB4522412.log

For example, to install the Azure File Sync agent update for Server 2016, run the following command:

  • msiexec.exe /p StorageSyncAgent_WS2016_KB4522412.msp REINSTALLMODE=OMUS REINSTALL=StorageSyncAgent,StorageSyncAgentAzureFileSync,StorageSyncAgentGuardFilter,StorageSyncAgentUpdater /qb /l*v KB4522412.log

Microsoft Download Center

Go to the Microsoft Download Center to manually download the agent installation package for new agent installations.

How to perform a silent installation for a new agent installation

To perform a silent installation for a new agent installation that uses the default settings, run the following command at an elevated command prompt:

  • msiexec /i packagename.msi /qb /l*v AFSv10Installation.log

For example, to install the Azure File Sync agent for Windows Server 2016, run the following command:

  • msiexec /i StorageSyncAgent_WS2016.msi /qb /l*v AFSv10Installation.log

Notes

  • Use the /qb switch to display restart prompts (if required), agent update, and server registration screens. To suppress the screens and automatically restart the server (if required), use the /qn switch.

  • To perform a silent installation with custom settings, follow the steps documented inĀ KB4459986.

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