Symptoms

SimSun font does not support vertical forms of punctuation characters (Unicode that ranges from FE10 to FE19) in Windows 8 or Windows Server 2012. These characters are part of Chinese GB18030 standard.

Resolution

Get the hotfix for Windows 8 or Windows Server 2012

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There is no prerequisite to apply this hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

More Information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information and notes

Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8/Windows Server 2012" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.17xxx

    Windows 8, Windows RT, and Windows Server 2012

    RTM

    GDR

    6.2.920 0.21xxx

    Windows 8, Windows RT, and Windows Server 2012

    RTM

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.


For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Simsun.ttc

Not applicable

18,259,888

16-Oct-2014

22:13

Not applicable

Simsun.ttc

Not applicable

18,259,888

10-Oct-2014

04:16

Not applicable

Win32k.ptxml

Not applicable

4,172

11-Oct-2012

00:38

Not applicable

Win32k.sys

6.2.9200.17130

3,407,360

28-Sep-2014

03:07

x86

Win32k.ptxml

Not applicable

4,172

25-Jul-2012

20:33

Not applicable

Win32k.sys

6.2.9200.21247

3,396,096

28-Sep-2014

02:38

x86

For all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Simsun.ttc

Not applicable

18,259,888

16-Oct-2014

22:14

Not applicable

Simsun.ttc

Not applicable

18,259,888

10-Oct-2014

04:16

Not applicable

Win32k.ptxml

Not applicable

4,172

11-Oct-2012

00:37

Not applicable

Win32k.sys

6.2.9200.17130

4,068,352

28-Sep-2014

04:18

x64

Win32k.ptxml

Not applicable

4,172

25-Jul-2012

20:29

Not applicable

Win32k.sys

6.2.9200.21247

4,067,840

28-Sep-2014

03:39

x64

Wow64_win32k.ptxml

Not applicable

4,172

12-Feb-2013

00:14

Not applicable

Wow64_win32k.ptxml

Not applicable

4,172

12-Feb-2013

00:09

Not applicable

For Windows RT

File name

File version

File size

Date

Time

Platform

Simsun.ttc

Not applicable

18,259,888

16-Oct-2014

22:13

Not applicable

Win32k.ptxml

Not applicable

4,172

11-Oct-2012

00:34

Not applicable

Win32k.sys

6.2.9200.17130

2,939,392

28-Sep-2014

02:58

Not applicable

Additional file information

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8

File property

Value

File name

X86_45ccffeae958e34c86be7ec00a4b0bb0_31bf3856ad364e35_6.2.9200.17130_none_eafc1782c4c58992.manifest

File version

Not applicable

File size

694

Date (UTC)

31-Oct-2014

Time (UTC)

02:59

Platform

Not applicable

File name

X86_49877f08cd07bc004728da209cd78fa3_31bf3856ad364e35_6.2.9200.21282_none_dea19163ca4365fc.manifest

File version

Not applicable

File size

708

Date (UTC)

31-Oct-2014

Time (UTC)

02:59

Platform

Not applicable

File name

X86_6d64b5e40afcc273f26d002868da1fcb_31bf3856ad364e35_6.2.9200.17164_none_261b5e8701d2ea29.manifest

File version

Not applicable

File size

708

Date (UTC)

31-Oct-2014

Time (UTC)

02:59

Platform

Not applicable

File name

X86_eeca5466b34d08957c80f203f7a7e055_31bf3856ad364e35_6.2.9200.21247_none_576a7448f515b90d.manifest

File version

Not applicable

File size

694

Date (UTC)

31-Oct-2014

Time (UTC)

02:59

Platform

Not applicable

File name

X86_microsoft-windows-font-truetype-simsun_31bf3856ad364e35_6.2.9200.17164_none_f7c9b02f41057d96.manifest

File version

Not applicable

File size

3,292

Date (UTC)

30-Oct-2014

Time (UTC)

06:06

Platform

Not applicable

File name

X86_microsoft-windows-font-truetype-simsun_31bf3856ad364e35_6.2.9200.21282_none_f83bac8e5a352294.manifest

File version

Not applicable

File size

3,292

Date (UTC)

30-Oct-2014

Time (UTC)

01:24

Platform

Not applicable

File name

X86_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.17130_none_b5d0797b6bc8bcc3.manifest

File version

Not applicable

File size

104,687

Date (UTC)

28-Sep-2014

Time (UTC)

05:02

Platform

Not applicable

File name

X86_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.21247_none_b656486084e829df.manifest

File version

Not applicable

File size

104,687

Date (UTC)

28-Sep-2014

Time (UTC)

04:11

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012

File property

Value

File name

Amd64_24450afb5eeca0b47a2c1929a6edea1c_31bf3856ad364e35_6.2.9200.17164_none_1f48edcd0bb62b06.manifest

File version

Not applicable

File size

712

Date (UTC)

31-Oct-2014

Time (UTC)

02:59

Platform

Not applicable

File name

Amd64_406a17fbabbfe28ba3c47e567c2eba82_31bf3856ad364e35_6.2.9200.21247_none_86a0ff03efc184f3.manifest

File version

Not applicable

File size

1,038

Date (UTC)

31-Oct-2014

Time (UTC)

02:59

Platform

Not applicable

File name

Amd64_4d1c4b9dc0c5bf6c48c7ad6fea1d1583_31bf3856ad364e35_6.2.9200.21247_none_9255065d4109a51c.manifest

File version

Not applicable

File size

698

Date (UTC)

31-Oct-2014

Time (UTC)

02:59

Platform

Not applicable

File name

Amd64_55122584c7d6d06c0b2cee2c8843af87_31bf3856ad364e35_6.2.9200.21247_none_c94f5214a3599f0c.manifest

File version

Not applicable

File size

698

Date (UTC)

31-Oct-2014

Time (UTC)

02:59

Platform

Not applicable

File name

Amd64_60a89d58b28f1a00d17b993765bfd8f2_31bf3856ad364e35_6.2.9200.21282_none_615da07a358dda21.manifest

File version

Not applicable

File size

712

Date (UTC)

31-Oct-2014

Time (UTC)

02:59

Platform

Not applicable

File name

Amd64_78263454bb8a00b4ce639c5b0c580c99_31bf3856ad364e35_6.2.9200.17130_none_5bff217332742a4d.manifest

File version

Not applicable

File size

1,038

Date (UTC)

31-Oct-2014

Time (UTC)

02:59

Platform

Not applicable

File name

Amd64_a0a02042be91e20244d1789147188d10_31bf3856ad364e35_6.2.9200.17130_none_4900eb1076c589f3.manifest

File version

Not applicable

File size

698

Date (UTC)

31-Oct-2014

Time (UTC)

02:59

Platform

Not applicable

File name

Amd64_d8f1645dcd4bb4b549094a2e27ed063f_31bf3856ad364e35_6.2.9200.17130_none_b9985e235e17b1bf.manifest

File version

Not applicable

File size

698

Date (UTC)

31-Oct-2014

Time (UTC)

02:59

Platform

Not applicable

File name

Amd64_microsoft-windows-font-truetype-simsun_31bf3856ad364e35_6.2.9200.17164_none_53e84bb2f962eecc.manifest

File version

Not applicable

File size

3,296

Date (UTC)

30-Oct-2014

Time (UTC)

09:21

Platform

Not applicable

File name

Amd64_microsoft-windows-font-truetype-simsun_31bf3856ad364e35_6.2.9200.21282_none_545a4812129293ca.manifest

File version

Not applicable

File size

3,296

Date (UTC)

30-Oct-2014

Time (UTC)

03:15

Platform

Not applicable

File name

Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.17130_none_11ef14ff24262df9.manifest

File version

Not applicable

File size

104,691

Date (UTC)

28-Sep-2014

Time (UTC)

07:22

Platform

Not applicable

File name

Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.21247_none_1274e3e43d459b15.manifest

File version

Not applicable

File size

104,691

Date (UTC)

28-Sep-2014

Time (UTC)

06:06

Platform

Not applicable

File name

Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.17130_none_1c43bf515886eff4.manifest

File version

Not applicable

File size

103,958

Date (UTC)

28-Sep-2014

Time (UTC)

05:01

Platform

Not applicable

File name

Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.21247_none_1cc98e3671a65d10.manifest

File version

Not applicable

File size

103,958

Date (UTC)

28-Sep-2014

Time (UTC)

04:02

Platform

Not applicable

Additional files for Windows RT

File property

Value

File name

Arm_cef99068b06a21457cd4c70fc0e192fa_31bf3856ad364e35_6.2.9200.17164_none_db05f39d41a8ec0f.manifest

File version

Not applicable

File size

708

Date (UTC)

31-Oct-2014

Time (UTC)

02:59

Platform

Not applicable

File name

Arm_e624ddcf88f04e55a811a20803f699f6_31bf3856ad364e35_6.2.9200.17130_none_e19c5772fb463032.manifest

File version

Not applicable

File size

694

Date (UTC)

31-Oct-2014

Time (UTC)

02:59

Platform

Not applicable

File name

Arm_microsoft-windows-font-truetype-simsun_31bf3856ad364e35_6.2.9200.17164_none_f7cc228741029c5c.manifest

File version

Not applicable

File size

3,292

Date (UTC)

30-Oct-2014

Time (UTC)

08:39

Platform

Not applicable

File name

Arm_microsoft-windows-win32k_31bf3856ad364e35_6.2.9200.17130_none_b5d2ebd36bc5db89.manifest

File version

Not applicable

File size

104,687

Date (UTC)

28-Sep-2014

Time (UTC)

04:20

Platform

Not applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

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