Cause

This issue occurs because the TCP/IP stack is stuck.

How to obtain this update

We have released an update package that has prerequisites for Windows 8.1.

Method 1: Windows Update

This update is available from Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows 8.1

Download Download the package now.


For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To install this update, you must first install update 2919355 in Windows 8.1.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 file information notes

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.


For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Ndis.sys

6.3.9600.17400

869,696

14-Oct-2014

07:40

x86

Ndistrace.mof

Not applicable

4,548

18-Jun-2013

12:18

Not applicable

For all supported x64-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Ndis.sys

6.3.9600.17400

1,113,920

14-Oct-2014

07:34

x64

Ndistrace.mof

Not applicable

4,548

18-Jun-2013

14:42

Not applicable


Additional file information

Additional file information for Windows 8.1

Additional files for all supported x86-based versions of Windows 8.1

File property

Value

File name

Update.mum

File version

Not applicable

File size

1,601

Date (UTC)

14-Oct-2014

Time (UTC)

07:42

Platform

Not applicable

File name

X86_065ebad2eb1e10620b82719897d9b2f8_31bf3856ad364e35_6.3.9600.17400_none_e47caebfa3b6d362.manifest

File version

Not applicable

File size

699

Date (UTC)

14-Oct-2014

Time (UTC)

07:42

Platform

Not applicable

File name

X86_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.3.9600.17400_none_ee47ac12436872df.manifest

File version

Not applicable

File size

257,949

Date (UTC)

14-Oct-2014

Time (UTC)

07:45

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8.1

File property

Value

File name

Amd64_8db0602bda4d44defda9a7e01f319b12_31bf3856ad364e35_6.3.9600.17400_none_29e1e0ebf29e5391.manifest

File version

Not applicable

File size

703

Date (UTC)

14-Oct-2014

Time (UTC)

07:42

Platform

Not applicable

File name

Amd64_microsoft-windows-ndis-minwin_31bf3856ad364e35_6.3.9600.17400_none_4a664795fbc5e415.manifest

File version

Not applicable

File size

257,995

Date (UTC)

14-Oct-2014

Time (UTC)

07:48

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,609

Date (UTC)

14-Oct-2014

Time (UTC)

07:42

Platform

Not applicable


References

See the terminology that Microsoft uses to describe software updates.

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