Symptoms

You may experience the following issues when you use Microsoft Lync 2010 in a Lync Online and Exchange Online environment.

Issue 1

In the Lync 2010 contact list, the wrong picture is displayed for a contact. Additionally, the name and other detailed information about the contact may be incorrect.

Issue 2

When you search for a contact, Lync 2010 may display an incorrect picture of the contact, or display an unrelated result. Additionally, the name and other detailed information about the contact may be incorrect.

Issue 3

When you receive an instant message from a user, the conversation window may display another user. Additionally, the name and other detailed information about the contact may be incorrect.

Resolution

To resolve these issues, install the following update:

2872693 Description of the update for Lync 2010: July 2013

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