You are repeatedly prompted for credentials when you access intranet sources by using certification-based SSO in Windows

Applies To
Windows Server 2012 R2 Datacenter Windows Server 2012 R2 Standard Windows Server 2012 R2 Essentials Windows Server 2012 R2 Foundation Windows 8.1 Enterprise Windows 8.1 Pro Windows 8.1 Windows RT 8.1

This article describes an issue that occurs when you access intranet sources in Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2.A hotfix is available to resolve this issue. The hotfix has a prerequisite. Additional steps of configuration are required to enable this hotfix after installation.

Symptoms

This issue occurs when you connect a non-domain joined computer to a domain network through Wi-Fi.

Note SSO means Single Sign-On.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http:⁠//support.microsoft.com/contactus/?ws=support Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this update, you must have update 2919355 installed in Windows 8.1 or Windows Server 2012 R2.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notes

Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version Product Milestone Service branch
    6.3.960 0.16 xxx Windows RT 8.1 RTM GDR
    6.3.960 0.17 xxx Windows RT 8.1, Windows 8.1, and Windows Server2012 R2 RTM GDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8.1

File name File version File size Date Time Platform
Baseeapmethodconfig.xsd Not applicable 612 18-Jun-2013 12:21 Not applicable
Baseeapmethodusercredentials.xsd Not applicable 648 18-Jun-2013 12:21 Not applicable
Eapcommon.xsd Not applicable 752 18-Jun-2013 12:21 Not applicable
Eapgenericusercredentials.xsd Not applicable 1,132 18-Jun-2013 12:21 Not applicable
Eaphostconfig.xsd Not applicable 1,275 18-Jun-2013 12:21 Not applicable
Eaphostusercredentials.xsd Not applicable 1,353 18-Jun-2013 12:21 Not applicable
Eapp3hst.dll 6.3.9600.17640 250,880 23-Jan-2015 03:04 x86
Eappcfg.dll 6.3.9600.17640 278,016 23-Jan-2015 02:46 x86
Eappgnui.dll 6.3.9600.17640 91,648 23-Jan-2015 03:20 x86
Eapphost.dll 6.3.9600.17640 266,752 23-Jan-2015 02:56 x86
Eappprxy.dll 6.3.9600.17415 56,320 29-Oct-2014 00:59 x86
Ttlsauth.dll 6.3.9600.17640 163,328 23-Jan-2015 02:57 x86
Ttlscfg.dll 6.3.9600.17415 236,032 29-Oct-2014 00:51 x86
Ttlsext.dll 6.3.9600.17415 13,824 29-Oct-2014 01:00 x86
Eapprovp.dll 6.3.9600.17640 24,576 23-Jan-2015 03:07 x86
Raschap.dll 6.3.9600.17640 425,472 23-Jan-2015 02:56 x86
Raschapext.dll 6.3.9600.17415 10,752 29-Oct-2014 00:59 x86
Rastls.dll 6.3.9600.17640 529,920 23-Jan-2015 02:51 x86
Rastlsext.dll 6.3.9600.17415 10,240 29-Oct-2014 00:59 x86

For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File name File version File size Date Time Platform
Baseeapmethodconfig.xsd Not applicable 612 18-Jun-2013 14:46 Not applicable
Baseeapmethodusercredentials.xsd Not applicable 648 18-Jun-2013 14:46 Not applicable
Eapcommon.xsd Not applicable 752 18-Jun-2013 14:46 Not applicable
Eapgenericusercredentials.xsd Not applicable 1,132 18-Jun-2013 14:46 Not applicable
Eaphostconfig.xsd Not applicable 1,275 18-Jun-2013 14:46 Not applicable
Eaphostusercredentials.xsd Not applicable 1,353 18-Jun-2013 14:46 Not applicable
Eapp3hst.dll 6.3.9600.17640 331,776 23-Jan-2015 03:45 x64
Eappcfg.dll 6.3.9600.17640 345,600 23-Jan-2015 03:17 x64
Eappgnui.dll 6.3.9600.17640 102,912 23-Jan-2015 04:11 x64
Eapphost.dll 6.3.9600.17640 339,456 23-Jan-2015 03:32 x64
Eappprxy.dll 6.3.9600.17415 70,656 29-Oct-2014 01:19 x64
Ttlsauth.dll 6.3.9600.17640 223,232 23-Jan-2015 03:35 x64
Ttlscfg.dll 6.3.9600.17415 309,248 29-Oct-2014 01:05 x64
Ttlsext.dll 6.3.9600.17415 16,384 29-Oct-2014 01:21 x64
Eapprovp.dll 6.3.9600.17640 29,184 23-Jan-2015 03:50 x64
Raschap.dll 6.3.9600.17640 465,408 23-Jan-2015 03:33 x64
Raschapext.dll 6.3.9600.17415 12,800 29-Oct-2014 01:19 x64
Rastls.dll 6.3.9600.17640 606,208 23-Jan-2015 03:23 x64
Rastlsext.dll 6.3.9600.17415 12,288 29-Oct-2014 01:19 x64
Eapp3hst.dll 6.3.9600.17640 250,880 23-Jan-2015 03:04 x86
Eappcfg.dll 6.3.9600.17640 278,016 23-Jan-2015 02:46 x86
Eappgnui.dll 6.3.9600.17640 91,648 23-Jan-2015 03:20 x86
Eapphost.dll 6.3.9600.17640 266,752 23-Jan-2015 02:56 x86
Eappprxy.dll 6.3.9600.17415 56,320 29-Oct-2014 00:59 x86
Ttlsauth.dll 6.3.9600.17640 163,328 23-Jan-2015 02:57 x86
Ttlscfg.dll 6.3.9600.17415 236,032 29-Oct-2014 00:51 x86
Ttlsext.dll 6.3.9600.17415 13,824 29-Oct-2014 01:00 x86
Eapprovp.dll 6.3.9600.17640 24,576 23-Jan-2015 03:07 x86
Raschap.dll 6.3.9600.17640 425,472 23-Jan-2015 02:56 x86
Raschapext.dll 6.3.9600.17415 10,752 29-Oct-2014 00:59 x86
Rastls.dll 6.3.9600.17640 529,920 23-Jan-2015 02:51 x86
Rastlsext.dll 6.3.9600.17415 10,240 29-Oct-2014 00:59 x86

For all supported ARM-based versions of Windows 8.1

File name File version File size Date Time Platform
Baseeapmethodconfig.xsd Not applicable 612 18-Jun-2013 14:48 Not applicable
Baseeapmethodusercredentials.xsd Not applicable 648 18-Jun-2013 14:48 Not applicable
Eapcommon.xsd Not applicable 752 18-Jun-2013 14:48 Not applicable
Eapgenericusercredentials.xsd Not applicable 1,132 18-Jun-2013 14:48 Not applicable
Eaphostconfig.xsd Not applicable 1,275 18-Jun-2013 14:48 Not applicable
Eaphostusercredentials.xsd Not applicable 1,353 18-Jun-2013 14:48 Not applicable
Eapp3hst.dll 6.3.9600.17640 248,320 23-Jan-2015 03:08 Not applicable
Eappcfg.dll 6.3.9600.17640 253,952 23-Jan-2015 02:55 Not applicable
Eappgnui.dll 6.3.9600.17640 92,160 23-Jan-2015 03:20 Not applicable
Eapphost.dll 6.3.9600.17640 245,760 23-Jan-2015 03:02 Not applicable
Eappprxy.dll 6.3.9600.17640 58,880 23-Jan-2015 03:07 Not applicable
Ttlsauth.dll 6.3.9600.17640 155,648 23-Jan-2015 03:04 Not applicable
Ttlscfg.dll 6.3.9600.16384 231,424 22-Aug-2013 02:02 Not applicable
Ttlsext.dll 6.3.9600.16384 12,800 22-Aug-2013 02:14 Not applicable
Eapprovp.dll 6.3.9600.17640 22,016 23-Jan-2015 03:10 Not applicable
Raschap.dll 6.3.9600.17640 399,872 23-Jan-2015 03:03 Not applicable
Raschapext.dll 6.3.9600.16384 10,752 22-Aug-2013 02:13 Not applicable
Rastls.dll 6.3.9600.17640 473,600 23-Jan-2015 02:58 Not applicable
Rastlsext.dll 6.3.9600.16384 10,752 22-Aug-2013 02:13 Not applicable

Additional file information

Additional file information for Windows 8.1 and for Windows Server 2012 R2

Additional files for all supported x86-based versions of Windows 8.1

File property Value
File name X86_1aa119e6d74f41632ce4dd748676545d_31bf3856ad364e35_6.3.9600.17640_none_d9081ac8e564d4e3.manifest
File version Not applicable
File size 732
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name X86_46cc805c26a02277329aac145c74c12d_31bf3856ad364e35_6.3.9600.17640_none_918866b91ae47b6b.manifest
File version Not applicable
File size 695
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name X86_4b4d785ab732156f032f5e531185707f_31bf3856ad364e35_6.3.9600.17640_none_614c6f7d8fe5a4c8.manifest
File version Not applicable
File size 694
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name X86_b673f2161e2694c54495d33d32dc8da2_31bf3856ad364e35_6.3.9600.17640_none_696bcfaba5e07380.manifest
File version Not applicable
File size 695
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name X86_microsoft-windows-e..-protocol-host-peer_31bf3856ad364e35_6.3.9600.17640_none_f8da7d25dee6f99f.manifest
File version Not applicable
File size 29,571
Date (UTC) 23-Jan-2015
Time (UTC) 20:44
Platform Not applicable
File name X86_microsoft-windows-eapttls_31bf3856ad364e35_6.3.9600.17640_none_b7dd0bef743211af.manifest
File version Not applicable
File size 17,882
Date (UTC) 23-Jan-2015
Time (UTC) 20:44
Platform Not applicable
File name X86_microsoft-windows-raschap_31bf3856ad364e35_6.3.9600.17640_none_a785f4fe92c9481a.manifest
File version Not applicable
File size 14,153
Date (UTC) 23-Jan-2015
Time (UTC) 20:44
Platform Not applicable
File name X86_microsoft-windows-rastls_31bf3856ad364e35_6.3.9600.17640_none_012c1de76ba0b181.manifest
File version Not applicable
File size 18,718
Date (UTC) 23-Jan-2015
Time (UTC) 20:44
Platform Not applicable

Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File property Value
File name Amd64_2e5118fc7e5b91d3cf0ca20afe49f73f_31bf3856ad364e35_6.3.9600.17640_none_b2ee917a61261d42.manifest
File version Not applicable
File size 736
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name Amd64_46cc805c26a02277329aac145c74c12d_31bf3856ad364e35_6.3.9600.17640_none_eda7023cd341eca1.manifest
File version Not applicable
File size 697
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name Amd64_4b4d785ab732156f032f5e531185707f_31bf3856ad364e35_6.3.9600.17640_none_bd6b0b01484315fe.manifest
File version Not applicable
File size 696
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name Amd64_b673f2161e2694c54495d33d32dc8da2_31bf3856ad364e35_6.3.9600.17640_none_c58a6b2f5e3de4b6.manifest
File version Not applicable
File size 697
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name Amd64_e7c682952bdea9c2f6adb7be1ef9a592_31bf3856ad364e35_6.3.9600.17640_none_3c1c9642d28d3d4f.manifest
File version Not applicable
File size 736
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name Amd64_ecf1ed686a93f09825589e2bd748e0ce_31bf3856ad364e35_6.3.9600.17640_none_2b155f58f90a3c3d.manifest
File version Not applicable
File size 698
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name Amd64_eee2b8066bd5f31984f23a7b6b06f50b_31bf3856ad364e35_6.3.9600.17640_none_8ac188974106b304.manifest
File version Not applicable
File size 699
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name Amd64_fa4fc6d2bf7bc6f751a073f0ad410bf2_31bf3856ad364e35_6.3.9600.17640_none_1155d6385ee2453f.manifest
File version Not applicable
File size 699
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name Amd64_microsoft-windows-e..-protocol-host-peer_31bf3856ad364e35_6.3.9600.17640_none_54f918a997446ad5.manifest
File version Not applicable
File size 29,575
Date (UTC) 23-Jan-2015
Time (UTC) 20:48
Platform Not applicable
File name Amd64_microsoft-windows-eapttls_31bf3856ad364e35_6.3.9600.17640_none_13fba7732c8f82e5.manifest
File version Not applicable
File size 17,886
Date (UTC) 23-Jan-2015
Time (UTC) 20:48
Platform Not applicable
File name Amd64_microsoft-windows-raschap_31bf3856ad364e35_6.3.9600.17640_none_03a490824b26b950.manifest
File version Not applicable
File size 14,157
Date (UTC) 23-Jan-2015
Time (UTC) 20:48
Platform Not applicable
File name Amd64_microsoft-windows-rastls_31bf3856ad364e35_6.3.9600.17640_none_5d4ab96b23fe22b7.manifest
File version Not applicable
File size 18,722
Date (UTC) 23-Jan-2015
Time (UTC) 20:48
Platform Not applicable
File name Wow64_microsoft-windows-e..-protocol-host-peer_31bf3856ad364e35_6.3.9600.17640_none_5f4dc2fbcba52cd0.manifest
File version Not applicable
File size 24,851
Date (UTC) 23-Jan-2015
Time (UTC) 20:48
Platform Not applicable
File name X86_microsoft-windows-eapttls_31bf3856ad364e35_6.3.9600.17640_none_b7dd0bef743211af.manifest
File version Not applicable
File size 17,882
Date (UTC) 23-Jan-2015
Time (UTC) 20:48
Platform Not applicable
File name X86_microsoft-windows-raschap_31bf3856ad364e35_6.3.9600.17640_none_a785f4fe92c9481a.manifest
File version Not applicable
File size 14,153
Date (UTC) 23-Jan-2015
Time (UTC) 20:48
Platform Not applicable
File name X86_microsoft-windows-rastls_31bf3856ad364e35_6.3.9600.17640_none_012c1de76ba0b181.manifest
File version Not applicable
File size 18,718
Date (UTC) 23-Jan-2015
Time (UTC) 20:48
Platform Not applicable

Additional files for all supported ARM-based versions of Windows 8.1

File property Value
File name Arm_67599292b1220f90c779dec233e201df_31bf3856ad364e35_6.3.9600.17640_none_be2ebb3d8b958738.manifest
File version Not applicable
File size 695
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name Arm_840a9ca240aad5e647a59828393f5772_31bf3856ad364e35_6.3.9600.17640_none_296702e91b4f63fb.manifest
File version Not applicable
File size 732
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name Arm_bae46b4d2f30034ad42f8003dfd7124d_31bf3856ad364e35_6.3.9600.17640_none_fb4f0b6983c0157d.manifest
File version Not applicable
File size 695
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name Arm_c539dc0f31af81d03c08966721f5bb55_31bf3856ad364e35_6.3.9600.17640_none_403ff2cc730fe6c4.manifest
File version Not applicable
File size 694
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name Arm_microsoft-windows-e..-protocol-host-peer_31bf3856ad364e35_6.3.9600.17640_none_f8dcef7ddee41865.manifest
File version Not applicable
File size 29,568
Date (UTC) 23-Jan-2015
Time (UTC) 04:33
Platform Not applicable
File name Arm_microsoft-windows-eapttls_31bf3856ad364e35_6.3.9600.17640_none_b7df7e47742f3075.manifest
File version Not applicable
File size 17,882
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name Arm_microsoft-windows-raschap_31bf3856ad364e35_6.3.9600.17640_none_a788675692c666e0.manifest
File version Not applicable
File size 14,153
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable
File name Arm_microsoft-windows-rastls_31bf3856ad364e35_6.3.9600.17640_none_012e903f6b9dd047.manifest
File version Not applicable
File size 18,718
Date (UTC) 23-Jan-2015
Time (UTC) 20:41
Platform Not applicable

      

      

Additional steps to let the resolution workThe server must meet the following requirements:

  • A Windows smart card-based strong authentication in enterprise is deployed. See the deployment guidance for Windows smart cards.
  • Extensible Authentication Protocol-Transport Layer Security (EAP-TLS), Protected Extensible Authentication Protocol (PEAP) together with EAP-TLS, or Extensible Authentication Protocol- Tunneled Transport Layer Security (EAP-TTLS) together with EAP-TLS is configured for wireless connectivity authentication.

Additionally, you must enable the SSO feature in Registry Editor.

To do this, follow these steps:

Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

  1. In Registry Editor, locate and then click the following registry subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Wlansvc\Configuration

  2. Right-click Configuration, click New, and then click DWORD (32-bit) Value.

  3. Name the new registry entry as EnableUsrCertStoring.

  4. Double-click the EnableUsrCertStoring registry entry.

  5. In the Edit DWORD Value dialog box, type 1 in the Value data field, and then click OK.

  6. Exit Registry Editor.

Note You may be unable to access intranet resources through non-domain joined computers if the SSO feature is enabled without setting up the required server topology.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.