Symptoms

Consider the following scenario:

  • You log on to two Windows 8 or Windows Server 2012-based computers by using one user account.

  • The Internet Explorer Favorites bar is roamed between the two computers.

  • You start Internet Explorer on both computers.

  • OnĀ one of the computers, Internet Explorer has a bookmarklet on the Favorites bar.

  • You try to delete Favorites items in Internet Explorer on the other computer.

In this scenario, you cannot delete the Favorites items on the computer. Additionally, the position of the bookmarklet on the first computerĀ is moved to the end of the Favorites bar.

Note By default, bookmarklets on the Favorites bar are not roamed.

Cause

This issue occurs because the bookmarklet is excluded from roaming, but the position of the bookmarklet on the Favorites bar is not excluded. Therefore, the computers recognize the bookmarklet as an unsynchronized item and keep synchronizing favorites with each other.

Resolution

Update information

To resolve this issue, install update rollup 2876415. For more information about how to obtain this update rollup package, click the following article number to go to the article in the Microsoft Knowledge Base:

2876415 Windows RT, Windows 8, and Windows Server 2012 update rollup: September 2013

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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