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When you attempt to view a Microsoft Word document in print layout view, and when the option for displaying balloons is turned off, there is no simple right-click option or toolbar button to turn balloons on.

To turn balloons on, you must do the following:

  1. In Microsoft Office Word 2003 or in Microsoft Word 2002, right-click TRK on the status bar at the bottom of the document, and then click Options.

    In Microsoft Office Word 2007, click the Review tab, click Track Changes in the Tracking group, and then click
    Change Tracking Options.

  2. In Word 2002, click to select the Use balloons in Print and Web Layout check box in the Track Changes dialog box, and then click OK.

    In Word 2003, select
    Always in the Track Changes dialog box in the Use Balloons (Print and Web Layout) list.

    In Word 2007, select Always in the Track Changes Options dialog box in the Use Balloons (Print and Web Layout) list.


To work around this issue, use one of the following methods.

Method 1: Use a Macro

Create a macro, and then assign it to a toolbar. To do this, follow these steps:

  1. Start Word.

  2. In Word 2003 or in Word 2002, point to Macro on the Tools menu, and then click Macros.

    In Word 2007, click the Developer tab, and then click
    Macros in the Code group.

  3. In the Macros in list, click the template or document in which you want to store the macro.

  4. In the Macro name box, type

  5. Click Create to open the Visual Basic Editor.

  6. Type the following code in the Code window:

       With ActiveWindow.View

    If .RevisionsMode = wdBalloonRevisions Then
    .RevisionsMode = wdInLineRevisions
    .RevisionsMode = wdBalloonRevisions
    End If

    End With
  7. On the File menu, click Close and return to Microsoft Word.

  8. On the View menu, point to Toolbars, and then click Customize.

  9. On the Commands tab, in the Categories box, click Macros.

    The Toggle Balloons macro appears in the Commands box.

  10. In the Commands box, drag the macro to the the toolbar that you want.

Click the Toggle Balloons toolbar button to display and hide balloons.

Method 2: Change Document Views

Change document views. Use normal view when you do not want to display balloons, and print layout view (or Web Layout view) when you want to display balloons.

In Word 2003 or in Word 2002, click Normal, Print Layout, or Web Layout on the View menu.

In Word 2007, click the View tab, click Web Layout or
Print Layout in the Document Views group.

Method 3: Show/Hide Markup

You can turn the display of all markup elements in the document on or off.

In Word 2003 or in Word 2002, click Markup on the View menu to display or hide all markup elements.

In Word 2007, click the Review tab, click Show Markup in the Tracking group, and then click to select or clear all check boxes.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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