Visual voicemail lets you see your voicemail messages in a list and play them on your Windows 10 Mobile phone. You don’t need to call your voicemail to get your messages.
Visual voicemail isn't available for all mobile operators, uses your cellular data plan, and might be named something else on your phone. If it's offered by your mobile operator, it must be enabled on your mobile phone plan, and your mobile operator might charge extra for it.
On a dual SIM phone that’s running Windows 10 Mobile, visual voicemail can only be set up on the SIM that’s used for cellular data. (Note that to get visual voicemail on a dual SIM phone, you need to have the latest version of the Microsoft Phone app and OS build 10.0.586.218 or later of Windows 10 Mobile. What version of Windows is on my phone?)
Article ID: 10757 - Last Review: 31 Aug 2016 - Revision: 15