Search for help

Need a hand with Windows 10 Mobile? Press the Search button, then type a keyword or question in the search box to get help from Microsoft and Cortana. Or, select the microphone and talk instead of typing, and Cortana will listen to your search.

Cortana home

Find it fast

If you don't know where to find an installed app, there's a good chance a single word or phrase will get you there. For example, type word and you'll be pointed to the Word Mobile app.

Search for applications~ documents~ and files using the search box to find them quickly

Quick answers

For some of the most-asked questions about Windows 10 Mobile, Cortana can find the answer. Type a question such as How to change ringtone in Windows 10 Mobile or How do I back up photos and text messages in Windows 10 Mobile, then select the Help from Microsoft result. Give it a try.

Can't find an answer on your phone? Select a web result to find an answer from Bing, or get more help online at


Article ID: 17263 - Last Review: 7 Sep 2016 - Revision: 9