Error message when you create a DTA file by using the RoleTailored client in the Swiss version of Microsoft Dynamics NAV 2009 SP1: "The backup copy of the DTA file could not be written"

Applies to: Microsoft Dynamics NAV 2009 Service Pack 1

This article applies to Microsoft Dynamics NAV for the following countries and language locales.
  • French (Switzerland) (fr-ch)
  • German (Switzerland) (de-ch)
  • Italian (Switzerland) (it-ch)

Symptoms


In the Swiss version of Microsoft Dynamics NAV 2009 SP1, when you create a DTA file by using the RoleTailored client, the backup copy of the DTA file is not created. Additionally, you receive the following error message:
The backup copy of the DTA file could not be written. Please check filename and folder in the DTA setup for bank [bank_code].


Note In the error message, the [bank_code] placeholder represents an actual bank code.

Resolution


Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV service pack or the next version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.




Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:
  • The Modify permission for the object that you will be changing.
  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.


Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.

To install this hotfix, change the code in the following objects:
  • The DTA File report (3010541)
  • The EZAG File report (3010542)
 To do this, follow these steps:
  1. Change the code in the Report - OnPostReport trigger in the DTA File report (3010541) as follows:
    Existing code 1

    ELSE
    //DtaMgt.RemoveCrLf(FileBank."DTA File Folder" + FileBank."DTA Filename");
    GeneralMgt.RemoveCrLf(FileBank."DTA File Folder" + FileBank."DTA Filename", 'DTA', FALSE);

    // Backup file
    IF FileBank."Backup Copy" THEN BEGIN
    FileBank.LOCKTABLE;
    FileBank."Last Backup No." := INCSTR(FileBank."Last Backup No.");
    FileBank.MODIFY;
    BackupFilename := FileBank."Backup Folder" + 'DTA' + FileBank."Last Backup No." + '.BAK';
    IF NOT COPY(FileBank."DTA File Folder" + FileBank."DTA Filename",BackupFilename) THEN // Delete this line.
    MESSAGE(Text002 + Text003,FileBank."Bank Code"); // Delete this line.
    END;



    Replacement code 1

    ELSE
    //DtaMgt.RemoveCrLf(FileBank."DTA File Folder" + FileBank."DTA Filename");
    GeneralMgt.RemoveCrLf(FileBank."DTA File Folder" + FileBank."DTA Filename", 'DTA', FALSE);

    // Add the following lines.
    IF ISSERVICETIER THEN
    RBMgt.DownloadToFile(ServerTempFilename,FileBank."DTA File Folder" + FileBank."DTA Filename");
    // The end of the new lines

    // Backup file
    IF FileBank."Backup Copy" THEN BEGIN
    FileBank.LOCKTABLE;
    FileBank."Last Backup No." := INCSTR(FileBank."Last Backup No.");
    FileBank.MODIFY;
    BackupFilename := FileBank."Backup Folder" + 'DTA' + FileBank."Last Backup No." + '.BAK';

    // Add the following lines.
    IF ISSERVICETIER THEN
    RBMgt.DownloadToFile(ServerTempFilename,BackupFilename)
    ELSE

    IF NOT COPY(FileBank."DTA File Folder" + FileBank."DTA Filename",BackupFilename) THEN
    MESSAGE(Text002 + Text003,FileBank."Bank Code");
    // The end of the new lines.

    END;



    Existing code 2

    //ERASE(FileBank."DTA File Folder" + FileBank."DTA Filename");

    //END;
    IF ISSERVICETIER THEN // Delete this line.
    RBMgt.DownloadToFile(ServerTempFilename,FileBank."DTA File Folder" + FileBank."DTA Filename"); // Delete this line.

    //IF NOT ISSERVICETIER THEN BEGIN
    IF NOT ISSERVICETIER THEN


    Replacement code 2

    //ERASE(FileBank."DTA File Folder" + FileBank."DTA Filename");

    //END;

    //IF NOT ISSERVICETIER THEN BEGIN
    IF NOT ISSERVICETIER THEN


  2. Change the code in the Report - OnPostReport trigger in the EZAG File report (3010542) as follows:
    Existing code 1


    // Backup file
    IF DtaSetup."Backup Copy" THEN BEGIN
    DtaSetup.LOCKTABLE;
    DtaSetup."Last Backup No." := INCSTR(DtaSetup."Last Backup No.");
    DtaSetup.MODIFY;
    BackupFilename := DtaSetup."Backup Folder" + 'EZA' + DtaSetup."Last Backup No." + '.BAK';
    IF NOT COPY(DtaSetup."EZAG File Folder" + DtaSetup."EZAG Filename",BackupFilename) THEN // Delete this line.
    MESSAGE(Text002 + Text003,DtaSetup."Bank Code"); // Delete this line.
    END;

    //IF ISSERVICETIER THEN BEGIN



    Replacement code 1


    IF ISSERVICETIER THEN // Add this line.
    RBMgt.DownloadToFile(ServerTempFileName,DtaSetup."EZAG File Folder" + DtaSetup."EZAG Filename"); // Add this line.
    // Backup file
    IF DtaSetup."Backup Copy" THEN BEGIN
    DtaSetup.LOCKTABLE;
    DtaSetup."Last Backup No." := INCSTR(DtaSetup."Last Backup No.");
    DtaSetup.MODIFY;
    BackupFilename := DtaSetup."Backup Folder" + 'EZA' + DtaSetup."Last Backup No." + '.BAK';
    // Add the following lines.
    IF ISSERVICETIER THEN
    RBMgt.DownloadToFile(ServerTempFileName,BackupFilename)
    ELSE
    IF NOT COPY(DtaSetup."EZAG File Folder" + DtaSetup."EZAG Filename",BackupFilename) THEN
    MESSAGE(Text002 + Text003,DtaSetup."Bank Code");
    // The end of the new lines.
    END;

    //IF ISSERVICETIER THEN BEGIN



    Existing code 2

    // ERASE(DtaSetup."EZAG File Folder" + DtaSetup."EZAG Filename");

    //END;
    IF ISSERVICETIER THEN // Delete this line.
    RBMgt.DownloadToFile(ServerTempFileName,DtaSetup."EZAG File Folder" + DtaSetup."EZAG Filename"); // Delete this line.

    //IF NOT ISSERVICETIER THEN BEGIN
    IF NOT ISSERVICETIER THEN


    Replacement code 2

    // ERASE(DtaSetup."EZAG File Folder" + DtaSetup."EZAG Filename");

    //END;

    //IF NOT ISSERVICETIER THEN BEGIN
    IF NOT ISSERVICETIER THEN


Prerequisites

You must have the Swiss version of Microsoft Dynamics NAV 2009 SP1 installed to apply this hotfix.

Removal information

You cannot remove this hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.