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How do I find my phone model ?
Lumia with Windows Phone 8 support page
Lumia with Windows Phone 7 support page
For assistance with other devices, please reference the user guide.
For more help, visit the Microsoft Community forum to start or join a discussion.
If you would like information about how to recycle your phone, please visit our recycle page or if you would like information about new devices, please visit our store.
Article ID: 28985 - Last Review: 29 Aug 2016 - Revision: 17