I'm receiving the error message Product In Use may not be blank, when Launching into PDK.

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I'm receiving the error message when trying to launch into PDK 'The ProductInUse variable in your dex.ini file may not be blank. Please contact your system adminstrator.' This is a new install of Personal Data Keeper 6.0.


You need to add these line to your PDK Dex.ini file, based on the Database you installed. It will be case sensitive.

If you have installed Dynamics on SQL,Pervasive or Ctree add this line: ProductInUse=Dynamics

If you have installed eEnterprise add this line: ProductInUse=SQL+

This article was TechKnowledge Document ID:21732