Error message when you run an Extender Import in Microsoft Dynamics GP: "Member Not Found" Content provided by Microsoft SYMPTOMSWhen you run an Extender Import, and the File Type is set to Excel Spreadsheet , you receive the following error message:Member Not FoundThis problem occurs in Extender in Microsoft Dynamics GP.CAUSEThis problem occurs because the version of Microsoft Office that is installed on your computer is older than Microsoft Office 2003.RESOLUTIONTo resolve this problem, follow these steps: 1. Open the Microsoft Office Excel spreadsheet, and then save it as a text, tab delimited file. 2. Open the Extender Import ID that you set up for this Excel spreadsheet. To do this, click Tools , click Extender , click Import , and then change the File Type from Excel Spreadsheet to Tab Delimited . 3. Run the Extender Import. You no longer receive the error message. Last Updated: 6 Mar 2017 Was this information helpful? Yes No Tell us what we can do to improve the article Submit Thanks! Your feedback will help us improve the support experience.