To fix this problem automatically, click the Fix It button below, then click Run in the File Download dialog box, and follow the steps in this wizard.
Note This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD so that you can run it on the computer that has the problem.
Note You must be logged on to Windows by using a user account that is a computer administrator to complete this method. If this is your personal computer, you are likely already logged on by using an administrator account. If this is a computer that is part of a network, you might have to ask the system administrator for help. To verify that you are logged on to Windows by using a user account that is a computer administrator, visit the following Microsoft website: http://support.microsoft.com/gp/admin
To repair your group policy settings, follow the steps below:
Step 1: Back up the registry
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click one the following links that corresponds to your version of Windows to view the article:
322756 How to back up and restore the registry in Windows XP
Back up the registry (Windows Vista)
Back up the registry (Windows 7)
Step 2: Delete the appropriate regsitry keys
- Click the Start button, then click Run.
- In the Run window, type regedit, then click OK. If a User Account Control window appears, click Yes.
- In the left pane of the regedit window, navigate to one of the following subkeys:
- If you see any or all of the following keys located in the right hand pane of the regedit window, right-click the key and click Delete. When complete, repeat the steps for the other subkey.
- Click the Start button, then click the arrow next to the shutdown button, then click Restart.
Microsoft offers a free anti-malware program, Microsoft Security Essentials, that can help protect your computer from malicious software. For more information, visit: http://windows.microsoft.com/en-US/windows/products/security-essentials
For more information about group policy settings, visit: http://windows.microsoft.com/en-US/windows7/Group-Policy-management-for-IT-pros
Article ID: 2704811 - Last Review: 12 Sep 2013 - Revision: 1