- You have a disabled user account in a Microsoft Exchange Server 2010 environment.
- You try to create a mailbox or to mail-enable a mailbox for the user account.
- If you use Exchange Management Console to check the user account, the user account does not appear.
- If you use Exchange Management Shell to check the user account, the operation fails, and you receive the following error message:Active Directory account must be logon-enabled for the user's mailbox.
Article ID: 2706523 - Last Review: 29 May 2012 - Revision: 1