- You have a Unified Messaging (UM) server role deployed in a Microsoft Exchange Server 2010 environment.
- A UM-enabled user calls a telephone number to send a voice message to a personal contact by using Outlook Voice Access.
- The personal contact has more than one email address.
- The user selects an email address that is not the primary email address of the personal contact, and then sends the voice message.
Article ID: 2729954 - Last Review: 30 May 2013 - Revision: 1